Re-Installed Windows 7 using recovery partition, system is slow now

[silverAva]

Hi, I re-installed Windows 7 using Dell recovery partition, but I think my laptop has become a bit slower now When I start windows, after Windows7 start logo, i get a black screen for about 20-40 seconds, then a black screen with cursor for around 10-15 seconds and then I get the login screen. Also when I click on softwares like CCleaner, it takes time to open, which is odd because before i re-installed windows, CCleaner was working perfectly fine. Also there was this (default) program running at start up, and the location of that program was unknown, I deleted it.

I am using Bitdefender Internet Security and Windows is also updated.
Windows Experience Index: 5.4

I'd be really grateful if someone helps me find out what exactly is wrong with my laptop. thanks!

 

[xunile]

Why did you perform the system recovery? Were you having issues with the laptop? If you performed a system recovery onto a failing HD for instance then the new slowness could be because of the new system was written to bad sectors causing slowness in areas where it wasn't slow before.

 

[silverAva]

Yes, I was having issues with system (BSOD, computer not shutting down, starting itself, etc) so I used the recovery option, because I didnt get the CD with my laptop.

 

[xunile]

I would check your Event Viewer to see if you see any HD errors. A failing HD could definitely cause BSOD's and cause the PC to be slow.

 

[silverAva]

can you please guide me how to check this?

 

[xunile]

Click on the Start button, type "eventvwr" without the quotes in the search box, hit the enter key. This should open the Event Viewer. Double click Windows Logs then click on system. Look for any errors pertaining to your hard drive.

 

[silverAva]

^thanks! there is no log event for hard drive, or maybe I missed it

 

[xunile]

Do you see any errors at all listed?

 

[theog]

Would be worth running the DELL diagnostic tools from F12.

 

[bigmck]

Instead of using the Recovery Partition which has all kind of programs you don't want, you could do a http://www.sevenforums.com/tutorials/1649-clean-install-windows-7-a.html In the tutorials it tells you where to go to download the Windows 7 ISO so that you can burn a DVD of it. Just be sure you have your Product Key because you will need to enter that after the install. As these other guys are telling you, you could have a hardware problem. Eliminate that possibility before the Clean Install.

 

[johnnya]

Good advice Bigmck.

To Silver Ava - Most laptop manufacturers no longer supply recovery DVD's with their product.
However, as you have discovered already, you can restore to Factory using the recovery partion.
But, if you had a total hard drive failure, you would have no way back. You can order Recovery DVD,s from the manufacturer for a price. No need to do that.
In the software installed on your laptop is the ability to CREATE A SET OF RECOVERY DVD"S.
This is the very 1st thing a user should do with a new machine. Look thru your on-board user manual for instructions on how to do this very easy task. You will probably need about 4 blank DVD-R to complete this task. When done, label them and file them away as a recovery option.
Cheers
JohnnyA

 

[gregrocker]

Everything you need is here to get and keep a perfect Clean Reinstall - Factory OEM Windows 7.

Be sure to read the Special Note for Dell OWners at end so you can run the bootable Dell Diagnostics to see if they still run in which case I'd keep the first partition while deleting all others for the reinstall.

 

[silverAva]

Thank you for all the suggestions, I have downloaded Windows 7 iso, and will be following the instructions given in that thread, I just hope I do it right because I have never formatted/installed Windows before.

Also I ran these tests, and they all seems Ok.

^ this last test ran for like 7 hrs :huh: but everything was fine.


Is there any other test I should run or check anything else before doing a clean install?

 

[dperecky]

Load/install Ubuntu onto a USB and run 'Try Ubuntu without installing'. See if it works for your pc. That can be considered to be another HW test.

note: used a free program: Rufus to create a bootable USB from a .iso file.
-1) plug an appropriately sized USB into your pc. A 4G is sufficient. Smaller may work too, dunno.
-2) select: Create a bootable disk using .iso image. Then click on the little icon to the right to pick the file.
------------------------------------------
BTW: not a big Linux supporter. It does come in handy at times however.

 

[silverAva]

Whats Ubuntu?

 

[gregrocker]

If the hardware is clear and the test runs from boot, then I would save the first partition during the reinstall, deleting all others using the Drive Options pictured in Steps 7 and 8 of Clean Install Windows 7 which are the actual illustrated steps for the install itself.

There's no reason to fear the reinstall as you have everything needed to get and keep and perfect one if you stick with the steps in Clean Reinstall - Factory OEM Windows 7. This compiles everything that works best in tens of thousands of installs we've helped with here.

You only need to ask back if you have any questions.

 

[silverAva]

Did clean Windows 7 installation - still getting Black screen.

Hi again!

I did a Clean Windows installation as I was told in the last thread I opened. Everything is working fine now except for the issue of black screen, I am still getting it at startup and trust me its really annoying.
Windows starts fine, after windows 7 logo I get a Black screen with cursor for good 1 minute or sometimes more than 1 minute, then I get the login screen.
I tried opening windows in safe mode, I get the Black screen there too but for like 20-35 seconds.
I also ran Dell PC Checkup, everything is fine.

Can anyone help me with this? Thanks.

 

[gregrocker]

Run a few Startup Repairs to see if it finds anything awry.

Enable Automatically deliver drivers via Windows Update (Step 3) then run all Important and Optional Windows Updates, with reboots, until there are no more when you Check for Updates.

Then check for any Devices missing drivers or in error in Device Manager. Import them from the Support Downloads webpage for the model PC or device.

If this fails import the chipset for that mobo from the PC or mobo's Downloads webpage, install it.

If you need any help with these ask in our Drivers forum where they can find and install any driver.

Then what I would do is work through Troubleshooting Steps for Windows 7

 

[silverAva]

Run a few Startup Repairs to see if it finds anything awry.

Enable Automatically deliver drivers via Windows Update (Step 3) then run all Important and Optional Windows Updates, with reboots, until there are no more when you Check for Updates.

Then check for any Devices missing drivers or in error in Device Manager. Import them from the Support Downloads webpage for the model PC or device.

If this fails import the chipset for that mobo from the PC or mobo's Downloads webpage, install it.

If you need any help with these ask in our Drivers forum where they can find and install any driver.

Then what I would do is work through Troubleshooting Steps for Windows 7

I just did a clean installation, wasnt that enough to repair whatever is wrong with it? I mean there was no driver or anything installed at that time and still I was getting the black screen at startup.

Anyways, ran Startup Repair, it didnt find any error.
Windows is up to date.
There is no error in Device manager, everything is installed perfectly.
Also went through almost all steps in 'Troubleshooting Steps for Windows 7'

I also googled this problem of getting Black screen before login screen, and found out that there are many who faced or facing this problem, some fixed it by themselves and it was related to graphic card or HDMi port.. My graphic card is perfectly fine and there is nothing connected with HDMI, I only have a mouse attached to my laptop and charger, thats it.

 

[gregrocker]

I see you have dual display drivers which could very possibly be related.

Are these switchable graphics, or is there an onboard chip which has been upgraded to card? If so you might enter BIOS setup to turn off the onboard chip. I would want to study the settings in BIOS setup anyway. We can help if you'll post back a camera choice of all the related settings choices.

I would also study the settings for each driver's software if you have it installed. There may need to be settings changes. The Nvidia card seems to think it's ported for dual display. That may in itself be the problem since often a black screen relates to driver loading.