Reading my minidump:

davidshea · Aug 10, 2010

Hello! Can anyone out there please read my attached minidump file, and let me know why my Win 7 64 bit OS computer suddenly crashed and rebooted? (Also, it has at times randomly locked up - solid. Simply one minute moving the mouse, the next, can't move mouse or keyboard. This will be browsing the 'Net, not a game, and there's not heat issue, etc. Four year old machine, used to be XP; hardware is all fine.)

Thanks!

richc46 · Aug 10, 2010

Replace the driver asacpi.sys. This file is used by Asus utilites and various others. Yours is old and needs to be updated. This old driver is the cause of many BSOD

Your Dump Report

Code:

 icrosoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
 
Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temp1_081010-16286-01[1].zip\081010-16286-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`01c4b000 PsLoadedModuleList = 0xfffff800`01e88e50
Debug session time: Tue Aug 10 16:14:35.345 2010 (GMT-4)
System Uptime: 0 days 6:02:19.001
Loading Kernel Symbols
...............................................................
................................................................
..................................................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck A, {fffffa80098cba10, 2, 0, fffff80001cc6121}
Probably caused by : ntkrnlmp.exe ( nt!KeRemoveQueueEx+261 )
Followup: MachineOwner
---------
1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: fffffa80098cba10, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
 bit 0 : value 0 = read operation, 1 = write operation
 bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80001cc6121, address which referenced memory
Debugging Details:
------------------
 
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80001ef30e0
 fffffa80098cba10 
CURRENT_IRQL:  2
FAULTING_IP: 
nt!KeRemoveQueueEx+261
fffff800`01cc6121 488b97b0000000  mov     rdx,qword ptr [rdi+0B0h]
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  firefox.exe
TRAP_FRAME:  fffff8800fcca830 -- (.trap 0xfffff8800fcca830)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000001 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80001cc6121 rsp=fffff8800fcca9c0 rbp=0000000000000000
 r8=0000000000000000  r9=0000000000000000 r10=fffffa8003cba8a0
r11=00000000001f0003 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
nt!KeRemoveQueueEx+0x261:
fffff800`01cc6121 488b97b0000000  mov     rdx,qword ptr [rdi+0B0h] ds:24b0:00000000`000000b0=????????????????
Resetting default scope
LAST_CONTROL_TRANSFER:  from fffff80001cbab69 to fffff80001cbb600
STACK_TEXT:  
fffff880`0fcca6e8 fffff800`01cbab69 : 00000000`0000000a fffffa80`098cba10 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`0fcca6f0 fffff800`01cb97e0 : 0f5ad7c0`0f5ad7a0 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`0fcca830 fffff800`01cc6121 : 00000000`00000000 00000000`00000003 00000000`09f71058 00000000`00000001 : nt!KiPageFault+0x260
fffff880`0fcca9c0 fffff800`01fb79d7 : 00000000`00000000 fffff880`0fccab60 00000000`00000001 00000000`00000001 : nt!KeRemoveQueueEx+0x261
fffff880`0fccaa70 fffff800`01f77825 : fffff880`0fccac00 fffff880`0fccab68 fffff880`0fccab60 00000000`00000001 : nt!IoRemoveIoCompletion+0x47
fffff880`0fccab00 fffff800`01cba853 : fffffa80`0944b960 00000000`0079ea18 fffff880`0fccabc8 00000000`09f71004 : nt!NtRemoveIoCompletion+0x145
fffff880`0fccabb0 00000000`75062dd9 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0079e9f8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x75062dd9
 
STACK_COMMAND:  kb
FOLLOWUP_IP: 
nt!KeRemoveQueueEx+261
fffff800`01cc6121 488b97b0000000  mov     rdx,qword ptr [rdi+0B0h]
SYMBOL_STACK_INDEX:  3
SYMBOL_NAME:  nt!KeRemoveQueueEx+261
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: nt
IMAGE_NAME:  ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP:  4b88cfeb
FAILURE_BUCKET_ID:  X64_0xA_nt!KeRemoveQueueEx+261
BUCKET_ID:  X64_0xA_nt!KeRemoveQueueEx+261
Followup: MachineOwner
---------
1: kd> lmtsmn
start             end                 module name
fffff880`0303f000 fffff880`0307d000   1394ohci 1394ohci.sys Mon Jul 13 20:07:12 2009 (4A5BCC30)
fffff880`00e8a000 fffff880`00ee1000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`0d29e000 fffff880`0d2de000   afcdp    afcdp.sys    Tue Mar 23 11:07:10 2010 (4BA8D91E)
fffff880`03417000 fffff880`034a1000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`03400000 fffff880`03416000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`033dc000 fffff880`033f3000   amdk8    amdk8.sys    Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`01132000 fffff880`0113d000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`030a1000 fffff880`030a9000   ASACPI   ASACPI.sys   Sun Mar 27 22:30:36 2005 (42476C4C)
fffff880`033b0000 fffff880`033b6000   AsIO     AsIO.sys     Mon Aug 03 03:03:16 2009 (4A768BB4)
fffff880`033aa000 fffff880`033b0000   AsUpIO   AsUpIO.sys   Sun Jul 05 22:21:38 2009 (4A515FB2)
fffff880`1027e000 fffff880`10289000   asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5)
fffff880`00feb000 fffff880`00ff4000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00e00000 fffff880`00e2a000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff960`00800000 fffff960`00861000   ATMFD    ATMFD.DLL    Thu May 27 00:11:31 2010 (4BFDF0F3)
fffff880`01bf0000 fffff880`01bf7000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`03399000 fffff880`033aa000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`0d3be000 fffff880`0d3dc000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff960`00630000 fffff960`00657000   cdd      cdd.dll      Wed May 19 15:48:26 2010 (4BF4408A)
fffff880`017b9000 fffff880`017e3000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00d38000 fffff880`00df8000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`0175e000 fffff880`0178e000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00cda000 fffff880`00d38000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`01429000 fffff880`0149c000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`032d9000 fffff880`032e9000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`09574000 fffff880`09582000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`032f8000 fffff880`0337b000   csc      csc.sys      Mon Jul 13 19:24:26 2009 (4A5BC22A)
fffff880`00e55000 fffff880`00e8a000   CT20XUT  CT20XUT.SYS  Wed Jun 03 14:01:05 2009 (4A26BA61)
fffff880`04800000 fffff880`048ae000   ctac32k  ctac32k.sys  Wed Jul 02 04:38:22 2008 (486B3E7E)
fffff880`030ac000 fffff880`03151700   ctaud2k  ctaud2k.sys  Wed Jun 03 13:59:45 2009 (4A26BA11)
fffff880`0940b000 fffff880`09568000   CTEXFIFX CTEXFIFX.SYS Wed Jun 03 14:01:00 2009 (4A26BA5C)
fffff880`09215000 fffff880`09230000   CTHWIUT  CTHWIUT.SYS  Wed Jun 03 14:01:09 2009 (4A26BA65)
fffff880`03000000 fffff880`03031000   ctoss2k  ctoss2k.sys  Wed Jun 03 13:57:43 2009 (4A26B997)
fffff880`03031000 fffff880`03039000   ctprxy2k ctprxy2k.sys Wed Jun 03 13:59:48 2009 (4A26BA14)
fffff880`093ba000 fffff880`093f2000   ctsfm2k  ctsfm2k.sys  Wed Jun 03 13:57:30 2009 (4A26B98A)
fffff880`093f2000 fffff880`093fe000   dc3d     dc3d.sys     Tue Nov 03 21:55:41 2009 (4AF0ED2D)
fffff880`0337b000 fffff880`03399000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`035ee000 fffff880`035fd000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`01c09000 fffff880`01c1f000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`0318f000 fffff880`031b1000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`09582000 fffff880`0958c000   dump_diskdump dump_diskdump.sys Mon Jul 13 20:01:00 2009 (4A5BCABC)
fffff880`095b7000 fffff880`095ca000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`0958c000 fffff880`095b7000   dump_nvstor dump_nvstor.sys Wed May 20 02:45:37 2009 (4A13A711)
fffff880`09568000 fffff880`09574000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`04475000 fffff880`04569000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`04569000 fffff880`045af000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`04927000 fffff880`04971000   emupia2k emupia2k.sys Wed Jun 03 13:57:22 2009 (4A26B982)
fffff880`0df7d000 fffff880`0dfb3000   fastfat  fastfat.SYS  Mon Jul 13 19:23:28 2009 (4A5BC1F0)
fffff880`045af000 fffff880`045bc000   fdc      fdc.sys      Mon Jul 13 20:00:54 2009 (4A5BCAB6)
fffff880`01189000 fffff880`0119d000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`0141b000 fffff880`01426000   flpydisk flpydisk.sys Mon Jul 13 20:00:54 2009 (4A5BCAB6)
fffff880`0113d000 fffff880`01189000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`014ad000 fffff880`014b7000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`01b9e000 fffff880`01bd8000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`01714000 fffff880`0175e000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff880`09239000 fffff880`093ba000   ha20x2k  ha20x2k.sys  Wed Jun 03 13:59:09 2009 (4A26B9ED)
fffff800`01c02000 fffff800`01c4b000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`032e9000 fffff880`032f4000   hamachi  hamachi.sys  Thu Feb 19 05:36:41 2009 (499D3639)
fffff880`0307d000 fffff880`030a1000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`04971000 fffff880`049cd000   HdAudio  HdAudio.sys  Mon Jul 13 20:06:59 2009 (4A5BCC23)
fffff880`049db000 fffff880`049f4000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`095f5000 fffff880`095fd080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`049cd000 fffff880`049db000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`0d2f6000 fffff880`0d3be000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`01c00000 fffff880`01c09000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`03200000 fffff880`0321e000   i8042prt i8042prt.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`045e5000 fffff880`045f4000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff800`01a14000 fffff800`01a1e000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`031b1000 fffff880`031f4000   ks       ks.sys       Mon Jul 13 20:00:31 2009 (4A5BCA9F)
fffff880`013dc000 fffff880`013f6000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`016e9000 fffff880`01714000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`03039000 fffff880`0303e200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`0caaa000 fffff880`0cabf000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`0178e000 fffff880`017b1000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00cb9000 fffff880`00cc6000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Mon Jul 13 21:29:09 2009 (4A5BDF65)
fffff880`095e7000 fffff880`095f5000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`011c0000 fffff880`011cf000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`048ae000 fffff880`048bb000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00fd1000 fffff880`00feb000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`01600000 fffff880`0162d000   MpFilter MpFilter.sys Sat Mar 20 01:58:08 2010 (4BA463F0)
fffff880`0df6d000 fffff880`0df7d000   MpNWMon  MpNWMon.sys  Sat Mar 20 01:58:00 2010 (4BA463E8)
fffff880`0d3dc000 fffff880`0d3f4000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`0d200000 fffff880`0d22d000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
fffff880`0d22d000 fffff880`0d27b000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
fffff880`0d27b000 fffff880`0d29e000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
fffff880`017e3000 fffff880`017ee000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00eea000 fffff880`00ef4000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`01000000 fffff880`0105e000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`035e3000 fffff880`035ee000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`01dea000 fffff880`01dfc000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`014b7000 fffff880`015a9000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`031f4000 fffff880`03200000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`0cb12000 fffff880`0cb25000   ndisuio  ndisuio.sys  Mon Jul 13 20:09:25 2009 (4A5BCCB5)
fffff880`01200000 fffff880`0122f000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`09200000 fffff880`09215000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`0352b000 fffff880`0353a000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`034a1000 fffff880`034e6000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01689000 fffff880`016e9000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`017ee000 fffff880`017ff000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`035d7000 fffff880`035e3000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`01c4b000 fffff800`02227000   nt       ntkrnlmp.exe Sat Feb 27 02:55:23 2010 (4B88CFEB)
fffff880`01239000 fffff880`013dc000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`01a13000 fffff880`01a1c000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`04473000 fffff880`04474180   nvBridge nvBridge.kmd Mon Jun 07 18:07:11 2010 (4C0D6D8F)
fffff880`03805000 fffff880`04472c80   nvlddmkm nvlddmkm.sys Mon Jun 07 18:16:55 2010 (4C0D6FD7)
fffff880`03285000 fffff880`032d8600   nvmf6264 nvmf6264.sys Wed Nov 11 18:16:48 2009 (4AFB45E0)
fffff880`00e2a000 fffff880`00e55000   nvstor   nvstor.sys   Wed May 20 02:45:37 2009 (4A13A711)
fffff880`0cabf000 fffff880`0cb12000   nwifi    nwifi.sys    Mon Jul 13 20:07:23 2009 (4A5BCC3B)
fffff880`034ef000 fffff880`03515000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`045c8000 fffff880`045e5000   parport  parport.sys  Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`00f34000 fffff880`00f49000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00ef4000 fffff880`00f27000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`00fba000 fffff880`00fc1000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`00fc1000 fffff880`00fd1000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`0149c000 fffff880`014ad000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`0cb3d000 fffff880`0cbe3000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`048bb000 fffff880`048c9000   point64k point64k.sys Tue Nov 03 21:55:38 2009 (4AF0ED2A)
fffff880`03152000 fffff880`0318f000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00cc6000 fffff880`00cda000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`0dfb3000 fffff880`0dfbc000   psi_mf   psi_mf.sys   Fri May 28 06:48:17 2010 (4BFF9F71)
fffff880`015d4000 fffff880`015f8000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`01400000 fffff880`0141b000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`0105e000 fffff880`0107f000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`011a6000 fffff880`011c0000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`03586000 fffff880`035d7000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`033f3000 fffff880`033fe000   rdpbus   rdpbus.sys   Mon Jul 13 20:17:46 2009 (4A5BCEAA)
fffff880`01bf7000 fffff880`01c00000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`01670000 fffff880`01679000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`01679000 fffff880`01682000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`01b64000 fffff880`01b9e000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`0cb25000 fffff880`0cb3d000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`01103000 fffff880`01132000   SCSIPORT SCSIPORT.SYS Mon Jul 13 20:01:04 2009 (4A5BCAC0)
fffff880`0d2de000 fffff880`0d2e9000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`045bc000 fffff880`045c8000   serenum  serenum.sys  Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`0353a000 fffff880`03557000   serial   serial.sys   Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`010e9000 fffff880`01103000   SI3132   SI3132.sys   Wed Oct 03 14:39:29 2007 (4703E1E1)
fffff880`01de2000 fffff880`01dea000   SiRemFil SiRemFil.sys Wed Jun 20 15:42:10 2007 (46798312)
fffff880`0119d000 fffff880`011a6000   SiWinAcc SiWinAcc.sys Thu Jun 14 20:02:02 2007 (4671D6FA)
fffff880`01d9e000 fffff880`01de2000   snapman  snapman.sys  Mon Feb 08 07:40:38 2010 (4B700646)
fffff880`01d97000 fffff880`01d9e000   speedfan speedfan.sys Sun Sep 24 09:26:48 2006 (45168798)
fffff880`01d8f000 fffff880`01d97000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`0ded5000 fffff880`0df6d000   srv      srv.sys      Tue Dec 08 03:32:55 2009 (4B1E0F37)
fffff880`0de6c000 fffff880`0ded5000   srv2     srv2.sys     Mon Jul 13 19:25:02 2009 (4A5BC24E)
fffff880`0ca00000 fffff880`0ca2d000   srvnet   srvnet.sys   Tue Dec 08 03:32:26 2009 (4B1E0F1A)
fffff880`01087000 fffff880`010e9000   storport storport.sys Mon Jul 13 20:01:18 2009 (4A5BCACE)
fffff880`030a9000 fffff880`030aa480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`01802000 fffff880`019ff000   tcpip    tcpip.sys    Mon Jul 13 19:25:34 2009 (4A5BC26E)
fffff880`0ca2d000 fffff880`0ca3f000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`015c7000 fffff880`015d4000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`01c23000 fffff880`01d8f000   tdrpm258 tdrpm258.sys Tue Oct 20 03:39:53 2009 (4ADD6949)
fffff880`015a9000 fffff880`015c7000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`03572000 fffff880`03586000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff880`01a1f000 fffff880`01b08000   timntr   timntr.sys   Tue Sep 29 09:36:57 2009 (4AC20D79)
fffff960`00400000 fffff960`0040a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`033b6000 fffff880`033dc000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`011cf000 fffff880`011e1000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`095e5000 fffff880`095e6f00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`03274000 fffff880`03285000   usbehci  usbehci.sys  Sat Oct 24 00:27:33 2009 (4AE28235)
fffff880`048cd000 fffff880`04927000   usbhub   usbhub.sys   Sat Oct 24 00:28:24 2009 (4AE28268)
fffff880`045f4000 fffff880`045ff000   usbohci  usbohci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`0321e000 fffff880`03274000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`0ca9e000 fffff880`0caaa000   usbprint usbprint.sys Mon Jul 13 20:38:18 2009 (4A5BD37A)
fffff880`095ca000 fffff880`095e5000   USBSTOR  USBSTOR.SYS  Mon Jul 13 20:06:34 2009 (4A5BCC0A)
fffff880`00f27000 fffff880`00f34000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`0162d000 fffff880`0163b000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`0163b000 fffff880`01660000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`01b08000 fffff880`01b18000   vmstorfl vmstorfl.sys Mon Jul 13 19:42:54 2009 (4A5BC67E)
fffff880`00f49000 fffff880`00f5e000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00f5e000 fffff880`00fba000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`01b18000 fffff880`01b64000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`03515000 fffff880`0352b000   vwififlt vwififlt.sys Mon Jul 13 20:07:22 2009 (4A5BCC3A)
fffff880`03557000 fffff880`03572000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`01660000 fffff880`01670000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00c00000 fffff880`00ca4000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00ca4000 fffff880`00cb3000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`034e6000 fffff880`034ef000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`000d0000 fffff960`003df000   win32k   win32k.sys   Sat May 01 11:06:30 2010 (4BDC4376)
fffff880`00ee1000 fffff880`00eea000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`0ca7d000 fffff880`0ca9e000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)
Unloaded modules:
fffff880`1020d000 fffff880`1027e000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0dfbc000 fffff880`0dfc2000   RTCore64.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01bd8000 fffff880`01be6000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01be6000 fffff880`01bf0000   dump_storpor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0178e000 fffff880`017b9000   dump_nvstor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01a00000 fffff880`01a13000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000

STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL

Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility. The report indicates ntkrnlmp.exe as the cause which is very unlikely.

Suggested Solutions
Uninstall Mcafee (use the Mcafee uninstall tool) and replace with Microsoft Security Essentials. Malwarebytes and The windows fire wall. And of course ASACPI.sys. should be updated.

If the problem is not resolved, I will look into other drivers, etc. But I hope this information will solve the problem.

I find it best to give the most probable causes and then give more if needed; no need to overwhelm you. Rest assured your computer will be repaired.

http://service.mcafee.com/FAQDocument.aspx?id=TS100507

davidshea · Aug 10, 2010

Thanks for the help! Do you know how/where I can update this driver?

richc46 · Aug 10, 2010

Here is their download page.
ASUSTeK Computer Inc.-Support-

Reading my minidump:

davidshea

New member

My Computer

richc46

Moderator

My Computer

davidshea

New member

My Computer

richc46

Moderator

My Computer

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