BSOD please check my minidump file and help me

DadoPanda

New member
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4:08 AM
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I had the BSOD problem for some time and then the problem simply stopped. I was calm for few months until today... Here's the minidump file, I hope you can help me guys.

Microsoft services
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64A6-3500 with Radeon™ HD 6530DInstalled memory 8 GBAMD Radeon HD 6530D
Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
CPU
A6-3500 with Radeon™ HD 6530D
Motherboard
K10 A55
Memory
Installed memory 8 GB
Graphics Card(s)
AMD Radeon HD 6530D
Hard Drives
Hitachi HDS721050CLA360
Antivirus
avg
Browser
mozilla

My Computer My Computer

At a glance

Microsoft Windows 10 Pro Insider Preview 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHzCorsair Vengence 4GB x2 (8.00GB Dual-Channel ...2047MB GeForce GTS 450 (ZOTAC International)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop

My Computer My Computer

At a glance

Windows 7 Ultimate x64A6-3500 with Radeon™ HD 6530DInstalled memory 8 GBAMD Radeon HD 6530D
Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
CPU
A6-3500 with Radeon™ HD 6530D
Motherboard
K10 A55
Memory
Installed memory 8 GB
Graphics Card(s)
AMD Radeon HD 6530D
Hard Drives
Hitachi HDS721050CLA360
Antivirus
avg
Browser
mozilla
Code:
[COLOR=Red]BugCheck 101[/COLOR], {41, 0, fffff880009ea180, 1}

[COLOR=Red]Probably caused by : Unknown_Image [/COLOR]( ANALYSIS_INCONCLUSIVE )

Followup: MachineOwner
---------
A stop 0x101 is too hard to determine the root cause. And the crash dumps are nicely silent for this particular crash dump, which makes the troubleshooting process even harder.

Let us accept the fact that we will not have the root cause clearly stated. But we have to troubleshoot it.
I will point you to an old forum post by an old member H2SO4 :
H2SO4 said:
What you're looking for will be in one of the following categories:

a) BIOS bug
b) a driver whose activity is causing the target processor to lock up
c) a hardware defect (temperature, voltage, dust, RFI, outright borkedness...)
Let us try from the beginning, and proceed steadily.

Update the BIOS to Version 1.40 from ASRock > A55M-HVS ... your present BIOS is 1.20.

If any hardware is overclocked, set them all to stock settings.

Also, we see that the graphics driver is failing there.
Code:
fffff880`0b31e8c8  fffff880`110907a3Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
[COLOR=Red]*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys[/COLOR]
 atikmdag+0x377a3
The graphics is AMD Radeon HD 6530D, integrated processor graphics, Integrated AMD Radeon HD 65XX/64XX graphics in Llano (AMD A6-3500) APU. Try the latest driver there .... Desktop

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: http://www.sevenforums.com/tutorials/311593-speccy-publish-snapshot-your-system-specs.html .

Also, Stress test the CPU. It saves the result as a .txt file in the prime95's folder. Upload the file for us.

Let us know the results.
 

My Computer My Computer

At a glance

Microsoft Windows 10 Pro Insider Preview 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHzCorsair Vengence 4GB x2 (8.00GB Dual-Channel ...2047MB GeForce GTS 450 (ZOTAC International)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Code:
[COLOR=Red]BugCheck 101[/COLOR], {41, 0, fffff880009ea180, 1}

[COLOR=Red]Probably caused by : Unknown_Image [/COLOR]( ANALYSIS_INCONCLUSIVE )

Followup: MachineOwner
---------
A stop 0x101 is too hard to determine the root cause. And the crash dumps are nicely silent for this particular crash dump, which makes the troubleshooting process even harder.

Let us accept the fact that we will not have the root cause clearly stated. But we have to troubleshoot it.
I will point you to an old forum post by an old member H2SO4 :
H2SO4 said:
What you're looking for will be in one of the following categories:

a) BIOS bug
b) a driver whose activity is causing the target processor to lock up
c) a hardware defect (temperature, voltage, dust, RFI, outright borkedness...)
Let us try from the beginning, and proceed steadily.

Update the BIOS to Version 1.40 from ASRock > A55M-HVS ... your present BIOS is 1.20.

If any hardware is overclocked, set them all to stock settings.

Also, we see that the graphics driver is failing there.
Code:
fffff880`0b31e8c8  fffff880`110907a3Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
[COLOR=Red]*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys[/COLOR]
 atikmdag+0x377a3
The graphics is AMD Radeon HD 6530D, integrated processor graphics, Integrated AMD Radeon HD 65XX/64XX graphics in Llano (AMD A6-3500) APU. Try the latest driver there .... Desktop

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: http://www.sevenforums.com/tutorials/311593-speccy-publish-snapshot-your-system-specs.html .

Also, Stress test the CPU.It saves the result as a .txt file in the prime95's folder. Upload the file for us.

Let us know the results.



- Ok so the amd driver has been updated.

- About the BIOS I did nothing because I have to admit I know nothing about it and I didn't know which one to download. Instant flash, DOS, Windows?

- Here is the Speccy screenshot. I've tested it before and during the game and here is the result:
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64A6-3500 with Radeon™ HD 6530DInstalled memory 8 GBAMD Radeon HD 6530D
Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
CPU
A6-3500 with Radeon™ HD 6530D
Motherboard
K10 A55
Memory
Installed memory 8 GB
Graphics Card(s)
AMD Radeon HD 6530D
Hard Drives
Hitachi HDS721050CLA360
Antivirus
avg
Browser
mozilla
So temp is not the problem here. It is under control.

Instant flash, DOS and Windows ... all the BIOS contain the same thing for the particular. The only difference is the way to apply it.

The BIOS update will be a critical job here. Can you get any assistance form any person near you for it? Even you may ask a professional to do it for you. Though it is not any difficult to do.



But it always involves a risk.
 

My Computer My Computer

At a glance

Microsoft Windows 10 Pro Insider Preview 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHzCorsair Vengence 4GB x2 (8.00GB Dual-Channel ...2047MB GeForce GTS 450 (ZOTAC International)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
So temp is not the problem here. It is under control.

Instant flash, DOS and Windows ... all the BIOS contain the same thing for the particular. The only difference is the way to apply it.

The BIOS update will be a critical job here. Can you get any assistance form any person near you for it? Even you may ask a professional to do it for you. Though it is not any difficult to do.



But it always involves a risk.


Yes I know thats risky...

Before I do anything I think I should mention some things about this problem I have that are quite confusing. First of all, this problem comes and leaves. It was so constant at one time, I couldn't play anything without BSOD. Then it stopped for quite some time, I even though the problem was solved somehow. And now is back. Second thing that confuses me is that I don't always get the BSOD. Sometimes everything simply freezes and you can hear the buzzing sound. In that moment I can't do anything but restart my PC.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64A6-3500 with Radeon™ HD 6530DInstalled memory 8 GBAMD Radeon HD 6530D
Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
CPU
A6-3500 with Radeon™ HD 6530D
Motherboard
K10 A55
Memory
Installed memory 8 GB
Graphics Card(s)
AMD Radeon HD 6530D
Hard Drives
Hitachi HDS721050CLA360
Antivirus
avg
Browser
mozilla
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