Reboot loop issue

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Raynian

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I have a Windows 7 Desktop which is experiencing the following issues
- Reboot loop upon boot. It will load the BIOS screen and then immediately load the "Windows Error Recovery" screen asking me to either run "Startup Repair" or "Start Windows Normally". Choosing either option will lead to a reboot loop with the same scenario.
- During normal usage, it will reboot itself and be stuck in the reboot loop above. This occurs rarely.

I managed to boot to Safe Mode and run sfc \scannow and chkdsk. However, there are no errors.

Update:
- Boot with only system drivers selected does not work as well, results in reboot loop.
- "Advanced Boot Options" > "Repair Your Computer", results in reboot loop.
- I have tried to boot using a USB drive containing Windows 7 and another containing Ubuntu, both doesn't work and displays the same reboot loop symptoms.
Does this mean this PC is dead?

Are there steps I can do to resolve this issue ? Cheers !
 
Last edited:

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio S 13 A
OS
Microsoft Windows 7 Professional 64-bit
CPU
Intel(R) Core(TM) i7-3520M CPU @ 2.90GHz
Memory
12.00 GB
Graphics Card(s)
(1) Intel(R) HD Graphics 4000 (2) NVIDIA GeForce GT 640M L
Screen Resolution
1600x900
Hard Drives
ATA SAMSUNG SSD 830 SCSI Disk Device
Mouse
Logitech / Microsoft touch Mouse
Other Info
Weight: 1.67 Kg
Helllo Raynian
Raynian said:
I have a Windows 7 Desktop which is experiencing the following issues
...
I managed to boot to Safe Mode and run sfc \scannow and chkdsk. However, there are no errors.

Update:
- Boot with only system drivers selected does not work as well, results in reboot loop.
- "Advanced Boot Options" > "Repair Your Computer", results in reboot loop.
- I have tried to boot using a USB drive containing Windows 7 and another containing Ubuntu, both doesn't work and displays the same reboot loop symptoms.
Does this mean this PC is dead?

Are there steps I can do to resolve this issue ? Cheers !
Click to expand...

When you booted from USB device, did you alter the boot priority in BIOS, to boot from USB first? That could be why it did not work for you.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 x64, Vista x64, 8.1 smartphone
CPU
Intel E8400 65W 64-bit
Motherboard
Gigabyte EP45-UD3LR
Memory
DDR2 2 x 2GB, 1GB x 2
Graphics Card(s)
XFX Radeon HD5750
Sound Card
AMD High Definition Audio; Realtek High Definition Audio
Monitor(s) Displays
iiyama prolite X2377HDS
Screen Resolution
1920 x 1080
Hard Drives
500GB 7200 rpm Seagate ST3500413AS 16MB, 500GB 5400 rpm Toshiba MQ02ABF050H 32MB, 200GB 7200 rpm Seagate ST3200820AS 8MB, 2TB 7200 rpm Western Digital WD20EZRX 64MB
PSU
Enermax Liberty Modular
Case
Antec P193 Midi Tower
Keyboard
Mionix ZIBAL 60
Mouse
Razer USB 2.0 Diamondback Mouse or Huion Graphics Tablet
Browser
Internet Explorer, Lunascape, Firefox, Opera, Avast Safezone
iko22 said:
Helllo Raynian


When you booted from USB device, did you alter the boot priority in BIOS, to boot from USB first? That could be why it did not work for you.
Click to expand...

Yes, I did change the boot priority in the BIOS. I tried the bootable USB on my laptop and it worked.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio S 13 A
OS
Microsoft Windows 7 Professional 64-bit
CPU
Intel(R) Core(TM) i7-3520M CPU @ 2.90GHz
Memory
12.00 GB
Graphics Card(s)
(1) Intel(R) HD Graphics 4000 (2) NVIDIA GeForce GT 640M L
Screen Resolution
1600x900
Hard Drives
ATA SAMSUNG SSD 830 SCSI Disk Device
Mouse
Logitech / Microsoft touch Mouse
Other Info
Weight: 1.67 Kg
Does the primary disk drive show in BIOS? It could be that the HD or the HD controller has had it.

Do you see the windows Logo at all? If you get the Windows logo after the BIOS screen, then it is more likely an issue with the Boot Manager.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 x64, Vista x64, 8.1 smartphone
CPU
Intel E8400 65W 64-bit
Motherboard
Gigabyte EP45-UD3LR
Memory
DDR2 2 x 2GB, 1GB x 2
Graphics Card(s)
XFX Radeon HD5750
Sound Card
AMD High Definition Audio; Realtek High Definition Audio
Monitor(s) Displays
iiyama prolite X2377HDS
Screen Resolution
1920 x 1080
Hard Drives
500GB 7200 rpm Seagate ST3500413AS 16MB, 500GB 5400 rpm Toshiba MQ02ABF050H 32MB, 200GB 7200 rpm Seagate ST3200820AS 8MB, 2TB 7200 rpm Western Digital WD20EZRX 64MB
PSU
Enermax Liberty Modular
Case
Antec P193 Midi Tower
Keyboard
Mionix ZIBAL 60
Mouse
Razer USB 2.0 Diamondback Mouse or Huion Graphics Tablet
Browser
Internet Explorer, Lunascape, Firefox, Opera, Avast Safezone
iko22 said:
Does the primary disk drive show in BIOS? It could be that the HD or the HD controller has had it.

Do you see the windows Logo at all? If you get the Windows logo after the BIOS screen, then it is more likely an issue with the Boot Manager.
Click to expand...

Yes, the primary hard drive shows up in the BIOS. I set it to a lower number in terms of priority.

Hmm yes, I see the Windows logo. Afterwards the reboot loop occurs. What can I do to repair the boot manager ?

Cheers.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio S 13 A
OS
Microsoft Windows 7 Professional 64-bit
CPU
Intel(R) Core(TM) i7-3520M CPU @ 2.90GHz
Memory
12.00 GB
Graphics Card(s)
(1) Intel(R) HD Graphics 4000 (2) NVIDIA GeForce GT 640M L
Screen Resolution
1600x900
Hard Drives
ATA SAMSUNG SSD 830 SCSI Disk Device
Mouse
Logitech / Microsoft touch Mouse
Other Info
Weight: 1.67 Kg
Open a command prompt window, type:
Bootrec /rebuildbcd
Bootrec /scanos
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 x64, Vista x64, 8.1 smartphone
CPU
Intel E8400 65W 64-bit
Motherboard
Gigabyte EP45-UD3LR
Memory
DDR2 2 x 2GB, 1GB x 2
Graphics Card(s)
XFX Radeon HD5750
Sound Card
AMD High Definition Audio; Realtek High Definition Audio
Monitor(s) Displays
iiyama prolite X2377HDS
Screen Resolution
1920 x 1080
Hard Drives
500GB 7200 rpm Seagate ST3500413AS 16MB, 500GB 5400 rpm Toshiba MQ02ABF050H 32MB, 200GB 7200 rpm Seagate ST3200820AS 8MB, 2TB 7200 rpm Western Digital WD20EZRX 64MB
PSU
Enermax Liberty Modular
Case
Antec P193 Midi Tower
Keyboard
Mionix ZIBAL 60
Mouse
Razer USB 2.0 Diamondback Mouse or Huion Graphics Tablet
Browser
Internet Explorer, Lunascape, Firefox, Opera, Avast Safezone
iko22 said:
Open a command prompt window, type:
Bootrec /rebuildbcd
Bootrec /scanos
Click to expand...

This command cannot be found in safe mode CMD. Is it available only in the recovery environment?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio S 13 A
OS
Microsoft Windows 7 Professional 64-bit
CPU
Intel(R) Core(TM) i7-3520M CPU @ 2.90GHz
Memory
12.00 GB
Graphics Card(s)
(1) Intel(R) HD Graphics 4000 (2) NVIDIA GeForce GT 640M L
Screen Resolution
1600x900
Hard Drives
ATA SAMSUNG SSD 830 SCSI Disk Device
Mouse
Logitech / Microsoft touch Mouse
Other Info
Weight: 1.67 Kg
Yes the command is only available in Windows RE.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 x64, Vista x64, 8.1 smartphone
CPU
Intel E8400 65W 64-bit
Motherboard
Gigabyte EP45-UD3LR
Memory
DDR2 2 x 2GB, 1GB x 2
Graphics Card(s)
XFX Radeon HD5750
Sound Card
AMD High Definition Audio; Realtek High Definition Audio
Monitor(s) Displays
iiyama prolite X2377HDS
Screen Resolution
1920 x 1080
Hard Drives
500GB 7200 rpm Seagate ST3500413AS 16MB, 500GB 5400 rpm Toshiba MQ02ABF050H 32MB, 200GB 7200 rpm Seagate ST3200820AS 8MB, 2TB 7200 rpm Western Digital WD20EZRX 64MB
PSU
Enermax Liberty Modular
Case
Antec P193 Midi Tower
Keyboard
Mionix ZIBAL 60
Mouse
Razer USB 2.0 Diamondback Mouse or Huion Graphics Tablet
Browser
Internet Explorer, Lunascape, Firefox, Opera, Avast Safezone
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