Solved registry disallow run windows 7 help and support

[wiidde]

hi, Guys,
My os is windows 7, 64bit;
the PC Joins a domain;
i want to configure a PC for special using.
here is the request.
1.disable help and support when you knock F1 key;
i write a reg file, but it doesn't work.
i am sure that i run it under admin permission.

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\disallowrun]
"3"="HelpCtr.exe"

2.remove search programs and files from Start Menu through Registy.
i can make it out through "Turn Windows features on and off".
i have to configure several PCs, the workload is heavy.


so, would you help me to resolve my request kindly?

 

[TanyaC]

hi, Guys,

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\disallowrun]
"3"="HelpCtr.exe"

You need an extra registry entry, which by default is not present. It turns on the disallow feature...

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"DisallowRun"="1"

Also, is Helpctr.exe the correct file name? When I run help and support on my windows 7 it starts HelpPane.exe??

 

[wiidde]

hi, TanyaC,
here is my reg file which base on your solution.

Windows Registry Editor Version 5.00
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"DisallowRun"="1"
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\disallowrun]
"1"="HelpPane.exe"
"2"="Helpctr.exe"
"3"="winhlp32.exe"

when i knock F1 key, help and support will appear.
it does not work.
what can i do next?
help me please.

 

[TanyaC]

Sorry, I am getting lazy with my shorthand.

This is how the reg file should exactly Look..

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"DisallowRun"=dword:00000001

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\DisallowRun]
"1"="HelpPane.exe"
"2"="Helpctr.exe"
"3"="WinHlp32.exe"

Also, make sure you log out/back in before testing it.

 

[wiidde]

Many thanks.
aaaahh, it does not work still.
i can not find the reason.
this problem tortures me for a long time.
do you have any ideas about this through other way.
vbs is ok too if you can disable help and support.

 

[TanyaC]

Ok, ,another way you can try this is to go start, run, then type secpol.msc

Go to the "Software restriction policies", right click "Add new software restriction". Then go to "Additional Rules", right click on it and select "New Path Rule". Add the path to the helppane.exe (Eg. C:\Windows\HelpPane.exe).

You should also add WinHlp32.exe as well.

You could also rename the helppane.exe file. This is a protected system file, so I wouldn't recommend this method. It might also throw an error if/when you run sfc.exe.

You're getting into sensitive windows settings now, so I'd make sure you back up your registry before you go much further, or at least create a system restore point.

 

[TanyaC]

So, How did you go?

 

[wiidde]

it works.
Thank you so much.
you resolve a big problem for me.
i will configure every PC manualy.