Solved Reinstalled windows missing 4 drivers

[AndrewJChapman]

Hi, my Samsung Notebook 300E5A wouldn't boot, and no recovery options were working, and I hadn't made a recovery disk, so I reinstalled Windows 7 from a USB drive.

Now 4 drivers are missing:

Ethernet controller
Network controller
PCI Simple Communications controller
SM Bus Controller.

How do I go about acquiring or installing these?

Thanks for your help,

Andrew

 

[maxie]

Hi Andrew Welcome to Seven Forums .. You need the Chipset and Lan Driver .. Install them then let me know what is missing .. They are in the Link below ...


NP300E5AH - DOWNLOADS | SUPPORT | SAMSUNG

 

[AndrewJChapman]

Thanks a lot. Now I am missing only the Network Controller and the PCI simple communications Controller.

Andrew

 

[maxie]

Looks like your Card Reader is not working ... Download the HECI Driver ... Do you have the WWAN Y3400 Samsung Data Card Modem Driver Installed ? ...

 

[AndrewJChapman]

Thanks again. 'Do you have the WWAN Y3400 Samsung Data Card Modem Driver Installed ? ...'

Would that be listed in Device Manager? I can't see it there, if that is the right place to look. I will install the HECI driver now. By the way, the screen resolution is low - it looks like it does in Safe Mode.

Andrew

 

[AndrewJChapman]

With HECI installed, it is just showing the Network Controller as missing. Thanks again, Andrew

 

[AndrewJChapman]

The model code as shown on the back of the laptop is NP300E5A-A04DX. I am wondering if I should be downloading from this page which is for A01: NP300E5AI - DOWNLOADS | SUPPORT | SAMSUNG ? This doesn't have the WWAN driver listed. I bought it from Curry's so am also wondering if I need the Wireless LAN (Dixon) driver, which is listed there?

Andrew

 

[maxie]

Is the WiFi and Earthnet working ? ... You might well need that Driver ..

 

[AndrewJChapman]

This must be the right page: SAMSUNG

Is it OK to try drivers from this page? I was wondering if I needed the VGA Dixons one? But that's a complete guess, as I don't know what I am doing, really..

Andrew

 

[AndrewJChapman]

'Is the WiFi and Earthnet working ? ... You might well need that Driver ..'

No, that's my no.1 problem. So presumably that would be the Wireless LAN one, and I guess I should go for the Dixon's one.

Andrew

 

[maxie]

Sure give that one a try and report back ...

 

[AndrewJChapman]

I am online, praise God - is it OK to try the VGA one -might I need that - the screen still looks like Safe Mode. Is it generally OK to try drivers from that page? How do I know if there are any others that are missing? Sorry that I didn't give the second part of the model number before, but the chipset, LAN and NECI drivers are exactly the same size on both pages, so I guess they are the same, hopefully..

Andrew

 

[maxie]

Yes they are the same i did check .. And sure do try to Install the Dixon VGA as that is the latest Driver Version ..

 

[maxie]

Go to the Device Manager then Display Adapters .. Click on it then Right click select Properties then Driver .. It will tell you which Version of the Driver you have Installed ...

 

[AndrewJChapman]

Wonderful, the screen resolution is back to normal. Also, Device Manager doesn't show anything as missing. I suppose I will notice if something seems different from before and then can check the driver version as above. Thanks very much for your help and quick replies,

Andrew

 

[maxie]

Most welcome Andrew .. You should be sorted now

 

[AndrewJChapman]

Actually, perhaps I should ask the question whether there are other drivers I should check to see if they are the latest version. (The version of Windows 7 I installed was the one from digitalriver which I think is the official one.)

Andrew

 

[maxie]

Well you can check if you really want to .. But all is working well so i would tend to leave things as they are ..

 

[AndrewJChapman]

Thanks again,

Andrew

 

[DTK]

I'm missing the exact same drivers after I reinstalled windows 7. I'm using a Toshiba Satellite C675-S7200 though. I checked the hardware IDs on all the drivers but cannot find them anywhere. Any help would be great. Thanks.