Reliability Monitor - Reset

How to Reset Reliability Monitor in Windows 7 and Windows 8​

   Information

If you have fixed the errors or just want to clear the reported data in Reliabilty Monitor, then this will show you how to reset the Reliability Monitor back to a clean default state in Windows 7 and Windows 8.

You must be logged in as an administrator to be able to do this tutorial.

   Note

Reliability Monitor is an advanced tool that measures hardware and software problems and other changes to your computer. It collects 24 hours of data before it displays any results and calculates the stability index that ranges from 1 (the least stable) to 10 (the most stable). You can use the index to help evaluate the reliability of your computer by reviewing the reported application failures, Windows failures, Miscellaneous failures, Warnings, and Information. Any change you make to your computer or problem that occurs on your computer affects the stability index.

   Warning

If you reset the Reliability Monitor, then any previously displayed data will no longer be available unless you have backed it up in step 3 below to restore.

This does not work in Windows 8.1 Update.

EXAMPLE: Reliability Monitor
NOTE: You can tell your Index score (scales from 1 to 10, 10 is the best score) by looking at how the chart line ends in the upper right corner boxed in red below compared to the scale of 10 to 1 on the left upper corner boxed in red below.




Here's How:

1. Click/tap on the Download button below to download the file below, and save it to your desktop.
NOTE: Special thanks to Zardoc for providing the part in the BAT file to clear the Event Viewer logs.
Reset_Reliability_Monitor.bat


Download


2. Unblock the .bat file.

3. Right click or press and hold on the downloaded .bat file and click/tap on Run as administrator.

4. If prompted, click/tap on Yes (UAC).

5. You will now see a command prompt open, run the commands to reset Reliability Monitor, then close.

6. If this is for Windows 8 and 8.1, then you must repeat steps 3-5 to run the .bat file a second time for this to work.

7. When finished, restart the computer to fully apply.

   Note

It may take Reliability Monitor a few to 24 hours to display results again after being reset.

That's it,
Shawn

Related Tutorials

---

• How to Review Your Windows 7 Reliability and Problems History
• How to Change "Problem Reporting Settings" in Windows 7 and Windows 8
• How to Clear Your Windows 7 Problem Report History
• How to See Windows 7 Reliability and Problem History with Reliability Monitor
• How to Create a "Reliability Monitor" Shortcut in Windows 7 and Windows 8

 

[alpha45]

If it is not deleted log the error message is logged in the Reliability Monitor.
If there was a way to not lose anything, I'd refreshing Windows...
Hi

 

[Brink]

Luckily Reliability Monitor is not critical if you wanted to live with it, but you could back up anything that you do not want to lose before refreshing.

 

[alpha45]

Are not data that keep me interested, but the programs that I installed those and it is not possible to backup.
Thank you

 

[Brink]

Yeah, programs would have to be reinstalled. Do you not have their installation files or DVD?

 

[alpha45]

HI,
I tried to restore the PC with "CustomRefreshImages" to avoid losing everything and everything was fine until updates, after which the problem resurfaced.
At this point I set the PC to factory settings, no nothing else than the OS and everything was correct until I installed the updates Windows 8.1 Update (KB2919355) and Microsoft Silverlight 5.1.30214 and from there the problem has reappeared.
The deduction is only one: why do not check well before you send an update? :devil:

 

[Brink]

Remember that it usually takes up to 24 hours before Reliability Monitor starts reporting anything since Windows was reinstalled. You might give it a few days to see if may start working by then or not.

 

[alpha45]

But maybe I have not explained well, the problem is that at the beginning the errors are marked in the graph, and by deleting in "System" of Event Viewer the errors, it automatically reset even those on the graph, as from image, with the blue line above and empty where there was reporting.
Hi

 

[Brink]

That's normal when the event logs have been cleared and the Reliability Monitor reset.

Since you reinstalled, give it two days to see if Reliability Monitor starts reporting again.

 

[alpha45]

Before the update was not so .......
No, I had made a bakup system image and I restored the previous one.
hello

 

[Brink]

Yes, the update may have reset it, so it would be worth to see if it may work again after two days.

 

[alpha45]

Hi,
I restored the system image saved with virgin SO, I did some tests and see the results in the following images.
Hello

http://1drv.ms/1oAHYjK


New: SO performed the basic configuration 05/luglio/2014, Update "Windows Update 8.1 (KB2919355)" removed on 07/luglio/2014 h:10:00 before and after clearing all the errors in the Event Viewer!
New1: This appears when I press "View reliability history"
New2: Installed update "Windows Update 8.1 (KB2919355)" to h 10:15: and this is the result.
New3: h:10:30 The image "New1" no longer appears by pressing the "View reliability history", and after clearing all the errors in the Event Viewer this is the result!!!
Is that clear?

 

[Brink]

alpha45,

The New1 image at your link is just the quick "generating report" screen to let you know. Since you cleared all your Event Viewer logs, there's nothing to load anymore, so the New1 screenshot probably opens and closes so fast that it's no longer noticeable.

The New3 image at your link is perfectly normal when there's not any problem history available due to the Event Viewer logs being cleared.

Hope this helps to clear it up for you as well.

 

[alpha45]

What they do not convince me, because if you do not install the update "Windows Update 8.1 (KB2919355)", even if I delete the errors in the Event Viewer is not reset "Reliability history"; as happens with the update installed?
Thank you and hello.

 

[Brink]

That's why I've been saying that most likely the update may have cleared it.

Does your Reliability Monitor report anything again after a few days of using your PC after installing the update?

 

[alpha45]

Yes, errors are reported as "new2" image, but if you use the file.bat "Reset Reliability Monitor", you do not like the "new" figure, but as the figure "new3".
All this with the update installed!
Hi

 

[Brink]

Ok. Now I understand what you are saying. It doesn't look like "New", but like "New3" instead after using the .bat file.

Just to clarify, the .bat file works if you have the (KB2919355) update uninstalled, but not with it?

 

[alpha45]

Just to clarify, the .bat file works if you have the (KB2919355) update uninstalled, but not with it?

finally, it is just so .......
Ciao

 

[alpha45]

Ok. Now I understand what you are saying. It doesn't look like "New", but like "New3" instead after using the .bat file.

I just wanted to warn you that the folders Outbound, PublishedData, StateData and Temp, are still empty!
I also run SFC and DISM, but without any error.

Th
Ciao

 

[Brink]

Those will be empty until you get a problem, but mine just reported about a Windows Update after being reset.

 

[alpha45]

Hi,
the folders are still empty and I noticed that there is no file RACAgent.exe in system32.
is correct that does not exist?
Hello