Repeated BSOD- BAD_POOL_HEADER 0x00000019

[finneron2014]

Hello All,

I am constantly receiving BAD_POOL_HEADER BSOD's over the last month. I haven't noticed the crash happening when doing anything specific-it's intermittent. I used to have F-Secure antivirus on this PC and thought maybe that was part of the problem as it was a newer install. I removed it about a month ago and put MS Security Essentials back on, but am still getting these same BSOD's.

I have uploaded the folder from the SF Diag Tool. Thanks in advance for any help!

Ron

 

[YoYo155]

Welcome to SF finneron2014 .

The main problem appears to be mainly network related.
The reoccurring drivers are CVPNDRVA.sys, dnelwf64.sys & athrx.sys
with the AR9285 Wireless Network Adapter being highly outdated.

lmvm athrx
Browse full module list
start             end                 module name
fffff880`04ac5000 fffff880`04d6b000   athrx    T (no symbols)           
    Loaded symbol image file: athrx.sys
    Image path: \SystemRoot\system32\DRIVERS\athrx.sys
    Image name: athrx.sys
    Browse all global symbols  functions  data
    Timestamp:        [COLOR=Red][U]Tue Jun 21 11:03:39 2011[/U][/COLOR]

The Citrix and Cisco may also be a part of the issue but I want to take it in stages
and update the wireless driver first.
BTW, are those absolutely necessary?

:ar: Please update the driver.

• - : Download : -
• Install the driver following this tutorial.

:ar: Please update your nVidia GPU driver.

lmvm nvlddmkm
Browse full module list
start             end                 module name
fffff880`05848000 fffff880`06369000   nvlddmkm   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Browse all global symbols  functions  data
    Timestamp:        [COLOR=Red][U]Sat Dec 01 05:24:02 2012[/U][/COLOR]

• Driver Reference Table - nvlddmkm.sys

Please follow this detailed quote and update the driver to a known stable release.

Install the 314.22 WHQL only.

• Uninstall All nvidia items in Control Panel > Programs and features
  • 3D Vision Control Driver
  • 3D Vision Driver
  • Graphics Driver
  • HD Audio Driver
  • PhysX
  • nvidia Update
  (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
• Now follow Drivers - Clean Left over Files after Uninstalling
• Boot normally now. Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:
  
  

:ar: Please disable the service using AsDsm.sys (Asus Data Security Manager Driver).

1. rb: Type, services.msc and hit enter.
2. Look for a service called ADSM Service, double click it.
3. Switch the Startup type and Service status to Disabled and Stopped, respectively.
   • View attachment 299987
4. Press OK and restart the PC.

Let us know the results.

 

[finneron2014]

Thanks for your help YoYo155 !

I actually updated the wireless driver last night and still got a blue screen after that. I will remove those cisco and citrix drivers as they are not used anymore. I will also update the nvidia graphics driver and turn off that Asus ADSM service. I will post back and let you know how things are looking-

Thanks,

ROn

 

[YoYo155]

Thanks for the feedback let us know how things go.