repeatitive BSOD without reason 0x0000007A (0x0000000000000020, 0xFFFF

[Sterkmann]

Hello, here I have repeatitive BSOD after super lagging with simples actions (firefox with 3 tabs, working in a folder in the explorer). This is rather random.

KERNEL_DATA_INPAGE_ERROR

stop : 0x0000007A (0x0000000000000020, 0xFFFFFFFF000009D, 0xFFFFFA8005ECC078, 0x0000000000000000)

Here comes the dm log rapport : View attachment 361784

I read on internet that that BSOD is frequently met with high HDD, and I have 2to Seagate/Samsung 2.5". My computer is HP G62-465SF. Maybe it could help ?

Thank you

 

[Boozad]

Hello Sterkmann, I'll see if I can help you solve your issues.

Your STOP 0x7A are pointing towards your hard drive.

KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in.  Typically caused by
a bad block in the paging file or disk controller error. Also see
KERNEL_STACK_INPAGE_ERROR.
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
Arguments:
Arg1: 0000000000000020, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc000009d, error status (normally i/o status code)
Arg3: fffffa80056894e8, current process (virtual address for lock type 3, or PTE)
Arg4: 0000000000000000, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)

Debugging Details:
------------------


ERROR_CODE: (NTSTATUS) 0xc000009d - STATUS_DEVICE_NOT_CONNECTED

DISK_HARDWARE_ERROR: There was error with disk hardware

ERROR_CODE: (NTSTATUS) 0xc000000e - A device which does not exist was specified.

DISK_HARDWARE_ERROR: There was error with disk hardware

BUGCHECK_STR:  0x7a_c000000e

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  CODE_CORRUPTION

:ar: Run SeaTools to check the integrity of your HDD. http://www.sevenforums.com/tutorials/313457-seatools-dos-windows-how-use.html

:ar: Run chkdsk. http://www.sevenforums.com/tutorials/433-disk-check.html

Post back with the results.

 

[Sterkmann]

I made a CHKDSK C: /f /r before your answer... It took 30 hours =_=" (I mean really 30 hours)

Here is the result :

View attachment 361954


Sorry this is in french...

echec = fail
lecture = reading
état = state
remplacé = replaced
cluster endommagés = damaged clusters

This just indicate that I should replace my HDD before it die, right ?

 

[Boozad]

OK, have you run SeaTools yet? It certainly sounds like the HDD is dying.