Replacement motherboard won't detect battery!

gazalaz

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I've had a mountain of problems with this laptop, most recently it ended up in an infinite reboot loop.

I gave up trying to fix it myself so I took it to a repair shop, where I was told the connector on the motherboard for the LCD screen had broken and the board would need replacing. I'd already ordered a replacement motherboard by this point, and I've now installed it to the system.

Everything else seems to be ok, but the laptop will now not detect the OEM battery, which still charges from the old motherboard, and gives power to the old board when disconnected from AC.

I don't believe that this could be another fault with the new motherboard, there is no way in hell I could be that unlucky with the amount of problems I've already had up to this point.

Any ideas?
 

My Computer My Computer

At a glance

Windows 7 Professional x64Core i7 3517U8GBAMD Radeon HD 7570M
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Inspiron 14z-5423
OS
Windows 7 Professional x64
CPU
Core i7 3517U
Memory
8GB
Graphics Card(s)
AMD Radeon HD 7570M
Hard Drives
500GB HDD + 32GB mSATA
Antivirus
AVG, Malwarebytes
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Chrome
Did you miss connecting something when you put it all back together? Some of those ribbon connectors can be awfully tricky to get together. It's possible that one isn't seated properly.
 

My Computer My Computer

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Win 7 Pro x64/Win 10 Pro x64 dual bootAMD FX 8350 Vishera @ 420016 GB Mushkin Blackline DDR3-2400 @ 1866 (9-1...XFX Radeon R9 280 Double D Black Edition
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Mellon Labs (custom build)
OS
Win 7 Pro x64/Win 10 Pro x64 dual boot
CPU
AMD FX 8350 Vishera @ 4200
Motherboard
ASUS M5A97 R2.0
Memory
16 GB Mushkin Blackline DDR3-2400 @ 1866 (9-10-10-10-31)
Graphics Card(s)
XFX Radeon R9 280 Double D Black Edition
Sound Card
Realtek HD Audio on MB. Sounds great.
Monitor(s) Displays
Acer 24", Acer 22"
Screen Resolution
3840 x 1080
Hard Drives
1 x Mushkin Chronos 120 GB SSD (Win 10)
1 x Samsung 850 EVO 250 GB SSD (Win 7)
1 x WD 1TB SATA Blue
1 x WD 1TB SATA Green
PSU
Corsair TX-750
Case
CoolerMaster HAF 912+
Cooling
Coolermaster Seidon 240M Liquid AIO. 6 case fans
Keyboard
Logitech G710+
Mouse
Logitech G500s
Internet Speed
Much better since I got fiber, but still way overpriced.
Antivirus
MSE, Malware Bytes for scanning
Browser
Firefox
Other Info
Corsair VOID USB headphones.

A Mellon Labs X-1 - LCD Smartie driven system status display.

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Did you miss connecting something when you put it all back together? Some of those ribbon connectors can be awfully tricky to get together. It's possible that one isn't seated properly.

I've swapped the old motherboard in for the new one several times and each time the old one has detected / charged the battery (lit up the charge LED) where the new one hasn't. On this particular motherboard there are only 3 or 4 ribbon connectors, all of which are for either the LCD, keyboard, mouse, etc.
 

My Computer My Computer

At a glance

Windows 7 Professional x64Core i7 3517U8GBAMD Radeon HD 7570M
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Inspiron 14z-5423
OS
Windows 7 Professional x64
CPU
Core i7 3517U
Memory
8GB
Graphics Card(s)
AMD Radeon HD 7570M
Hard Drives
500GB HDD + 32GB mSATA
Antivirus
AVG, Malwarebytes
Browser
Chrome
I mean no disrespect but I have been known to forget something I was positive I did. Maybe a recheck of connections is in order.
I have spent an hour searching for why my PC would boot, I had not flipped the PSU switch on. :o

Otherwise I suspect you do have another bad board.
 

My Computer My Computer

At a glance

Windows 7 Ultimate X64 SP1Intel i5-2550K, Differing ~4.4-4.8GHz No buil...16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GBASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
I mean no disrespect but I have been known to forget something I was positive I did. Maybe a recheck of connections is in order.
I have spent an hour searching for why my PC would boot, I had not flipped the PSU switch on. :o

Otherwise I suspect you do have another bad board.

There is only one connection on the board that is relevant to this problem, and that is the connection between the battery and the board. I also mean no disrespect but with only one connection, I don't need to double check anything, as it would be incredibly stupid to make such a mistake when the only thing concerned is placing the battery where it needs to be, and pressing the power button.
Some people have suggested flashing the BIOS on the new board, which I have done and had no better result.
I just can't understand how I can have yet another fault with this laptop from a brand new board
 

My Computer My Computer

At a glance

Windows 7 Professional x64Core i7 3517U8GBAMD Radeon HD 7570M
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Inspiron 14z-5423
OS
Windows 7 Professional x64
CPU
Core i7 3517U
Memory
8GB
Graphics Card(s)
AMD Radeon HD 7570M
Hard Drives
500GB HDD + 32GB mSATA
Antivirus
AVG, Malwarebytes
Browser
Chrome
I found the root of the problem!
after thorough investigation of the base of the motherboard, (checking for the smell of burnt components) I found this MICROSCOPIC on / off switch..
Never in my life have I seen this on ANY other laptop motherboard I've stripped
 

My Computer My Computer

At a glance

Windows 7 Professional x64Core i7 3517U8GBAMD Radeon HD 7570M
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Inspiron 14z-5423
OS
Windows 7 Professional x64
CPU
Core i7 3517U
Memory
8GB
Graphics Card(s)
AMD Radeon HD 7570M
Hard Drives
500GB HDD + 32GB mSATA
Antivirus
AVG, Malwarebytes
Browser
Chrome
Newer version of the board maybe? Odd it would be there, it could be a disable/enable switch for something. Good sleuth work. :party:
 

My Computer My Computer

At a glance

Windows 7 Ultimate X64 SP1Intel i5-2550K, Differing ~4.4-4.8GHz No buil...16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GBASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
Sound Card
Onboard Realtek 5-1
Monitor(s) Displays
Samsung P2570HD
Screen Resolution
1920x1080
Hard Drives
Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
PSU
Corsair HX650W
Case
Inwin Dragon Rider
Cooling
Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
Keyboard
E-Z Eyes, bright yellow keys with large characters
Mouse
steelseries SENSEI Laser Pro Gaming
Internet Speed
48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
Antivirus
Norton Internet Security 2013
Browser
IE 10, Opera, Pale Moon if needed
Other Info
4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
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