Solved restore point disappears

Zyrandiel

New member
Local time
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Messages
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Location
K.S.A.
please help, why do my restore points get deleted all of a sudden? the space provided is 10GB and I only have 1 restore point created but then all of a sudden its gone. please help out.
 

My Computer

Computer Manufacturer/Model Number
Samsung Electronics - NP-R580-JS01SA
OS
Windows 7 Home Premium 32bit
CPU
Intel(R) Core(TM) i5 M 520 @ 2.40Ghz
Motherboard
SAMSUNG ELECTRONICS CO. R580
Memory
4GB DDR3 RAM
Graphics Card(s)
1 GB NVidia Geforce GT 330M
Sound Card
Realtek High Definition V. 6.6
Monitor(s) Displays
Generic PnP monitor
Screen Resolution
1366 x 768
Hard Drives
500 GB IDE/SATA

My Computer

Computer Manufacturer/Model Number
acer aspire 5935g
OS
Windows 7 Home Premium x64 SP1
CPU
intel(R)core(TM)2 duo CPU T6600 @ 2.20GHz
Motherboard
intel gm45/gm47 revision 07
Memory
3 gb ddr3
Graphics Card(s)
ati radeon hd4570/512mb
Monitor(s) Displays
lop156wh2-tle1 15.3 flat
Screen Resolution
1366x768
Hard Drives
OCZ-Agility3 60gig ssd
320gig external hdd
500gig external hdd
Mouse
Optical
Internet Speed
30Mbps Down/30Mbps Up
Hi dan, yeah Im using CCleaner. maybe it did do the deletion. tsk... Thanks, I'll read this links you posted.
 

My Computer

Computer Manufacturer/Model Number
Samsung Electronics - NP-R580-JS01SA
OS
Windows 7 Home Premium 32bit
CPU
Intel(R) Core(TM) i5 M 520 @ 2.40Ghz
Motherboard
SAMSUNG ELECTRONICS CO. R580
Memory
4GB DDR3 RAM
Graphics Card(s)
1 GB NVidia Geforce GT 330M
Sound Card
Realtek High Definition V. 6.6
Monitor(s) Displays
Generic PnP monitor
Screen Resolution
1366 x 768
Hard Drives
500 GB IDE/SATA
Hi dan, yeah Im using CCleaner. maybe it did do the deletion. tsk... Thanks, I'll read this links you posted.

Sorry Zyrandiel I've not explained that to well. Ccleaner won't delete restore points unless you use the tools tab to do so.A general cleanup scan shouldn't be deleting them.

You could create a restore point now, label it TEST make sure there is enough space allocated to system protection and then for a couple of days stay away from 3rd party cleaning tools see if the restore points stay.
I was having the same issue and found out this way it was Auslogics disk defragger removing them.

Danny
 

My Computer

Computer Manufacturer/Model Number
acer aspire 5935g
OS
Windows 7 Home Premium x64 SP1
CPU
intel(R)core(TM)2 duo CPU T6600 @ 2.20GHz
Motherboard
intel gm45/gm47 revision 07
Memory
3 gb ddr3
Graphics Card(s)
ati radeon hd4570/512mb
Monitor(s) Displays
lop156wh2-tle1 15.3 flat
Screen Resolution
1366x768
Hard Drives
OCZ-Agility3 60gig ssd
320gig external hdd
500gig external hdd
Mouse
Optical
Internet Speed
30Mbps Down/30Mbps Up
Okay Dan. Thanks. I'll try it.
 

My Computer

Computer Manufacturer/Model Number
Samsung Electronics - NP-R580-JS01SA
OS
Windows 7 Home Premium 32bit
CPU
Intel(R) Core(TM) i5 M 520 @ 2.40Ghz
Motherboard
SAMSUNG ELECTRONICS CO. R580
Memory
4GB DDR3 RAM
Graphics Card(s)
1 GB NVidia Geforce GT 330M
Sound Card
Realtek High Definition V. 6.6
Monitor(s) Displays
Generic PnP monitor
Screen Resolution
1366 x 768
Hard Drives
500 GB IDE/SATA
dan, It seems that the restore point disappears after rebooting my laptop. what should I do?
 

My Computer

Computer Manufacturer/Model Number
Samsung Electronics - NP-R580-JS01SA
OS
Windows 7 Home Premium 32bit
CPU
Intel(R) Core(TM) i5 M 520 @ 2.40Ghz
Motherboard
SAMSUNG ELECTRONICS CO. R580
Memory
4GB DDR3 RAM
Graphics Card(s)
1 GB NVidia Geforce GT 330M
Sound Card
Realtek High Definition V. 6.6
Monitor(s) Displays
Generic PnP monitor
Screen Resolution
1366 x 768
Hard Drives
500 GB IDE/SATA
Sorry to here that my friend. Lets have another look. Can I presume you haven't use and third party clean up/defrag programs as we discussed?.
How many drives/partitions do you have system protection enabled for.Can you post a screenshot.
Firstly run the system file checker to search for any corrupt system files - http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html be sure to run from an administrative command prompt.
Check that the following services are enabled in services - Volume Shadow Copy - Windows back-up, and appear like mine below.
Capture.JPG
Just while we look at this give system restore the maximum amount of space possible by sliding the slider as far right as you can.
Create a TEST restore point and re-boot again.Post back with the results.

Also as a pre-caution you could run a full antivirus scan followed by a full malware scan using Malwarebytes - http://www.malwarebytes.org/

Danny
 
Last edited:

My Computer

Computer Manufacturer/Model Number
acer aspire 5935g
OS
Windows 7 Home Premium x64 SP1
CPU
intel(R)core(TM)2 duo CPU T6600 @ 2.20GHz
Motherboard
intel gm45/gm47 revision 07
Memory
3 gb ddr3
Graphics Card(s)
ati radeon hd4570/512mb
Monitor(s) Displays
lop156wh2-tle1 15.3 flat
Screen Resolution
1366x768
Hard Drives
OCZ-Agility3 60gig ssd
320gig external hdd
500gig external hdd
Mouse
Optical
Internet Speed
30Mbps Down/30Mbps Up
dan, as it turns out when I maxed the storage area for the restore point and rebooted I found that the restore point remained. I haven't used any 3rd party cleaning/defrag programs. here are the screen shots for the things that you asked. Before, the space allocated was only 10GB, I wonder how much space should be given for the restore point dan? How can I find out about this?
 

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  • Services.JPG
    Services.JPG
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  • Restore drive.JPG
    Restore drive.JPG
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  • Max.JPG
    Max.JPG
    37.8 KB · Views: 22

My Computer

Computer Manufacturer/Model Number
Samsung Electronics - NP-R580-JS01SA
OS
Windows 7 Home Premium 32bit
CPU
Intel(R) Core(TM) i5 M 520 @ 2.40Ghz
Motherboard
SAMSUNG ELECTRONICS CO. R580
Memory
4GB DDR3 RAM
Graphics Card(s)
1 GB NVidia Geforce GT 330M
Sound Card
Realtek High Definition V. 6.6
Monitor(s) Displays
Generic PnP monitor
Screen Resolution
1366 x 768
Hard Drives
500 GB IDE/SATA
Ok Zyrandiel progress made

I see your C: partition is just over 200gig.Try setting the system protection value to 10%/20gig.Again create another TEST 2 restore point and reboot.Post back with a screenshot of your available system restore points after a reboot.

Danny
 

My Computer

Computer Manufacturer/Model Number
acer aspire 5935g
OS
Windows 7 Home Premium x64 SP1
CPU
intel(R)core(TM)2 duo CPU T6600 @ 2.20GHz
Motherboard
intel gm45/gm47 revision 07
Memory
3 gb ddr3
Graphics Card(s)
ati radeon hd4570/512mb
Monitor(s) Displays
lop156wh2-tle1 15.3 flat
Screen Resolution
1366x768
Hard Drives
OCZ-Agility3 60gig ssd
320gig external hdd
500gig external hdd
Mouse
Optical
Internet Speed
30Mbps Down/30Mbps Up
Okay, will reply result tomorrow coz im still at work now... thanks :D by the way dan, you happen to know any tutorial video downloads for autocad civil 3d 2011? aside from youtube that is.. would really appreciate it. sad to say I'm not a subscriber of the program.
 

My Computer

Computer Manufacturer/Model Number
Samsung Electronics - NP-R580-JS01SA
OS
Windows 7 Home Premium 32bit
CPU
Intel(R) Core(TM) i5 M 520 @ 2.40Ghz
Motherboard
SAMSUNG ELECTRONICS CO. R580
Memory
4GB DDR3 RAM
Graphics Card(s)
1 GB NVidia Geforce GT 330M
Sound Card
Realtek High Definition V. 6.6
Monitor(s) Displays
Generic PnP monitor
Screen Resolution
1366 x 768
Hard Drives
500 GB IDE/SATA
Okay, will reply result tomorrow coz im still at work now... thanks :D by the way dan, you happen to know any tutorial video downloads for autocad civil 3d 2011? aside from youtube that is.. would really appreciate it. sad to say I'm not a subscriber of the program.

Sorry mate not something I would know about, the closest I come to design in paint:D

Danny
 

My Computer

Computer Manufacturer/Model Number
acer aspire 5935g
OS
Windows 7 Home Premium x64 SP1
CPU
intel(R)core(TM)2 duo CPU T6600 @ 2.20GHz
Motherboard
intel gm45/gm47 revision 07
Memory
3 gb ddr3
Graphics Card(s)
ati radeon hd4570/512mb
Monitor(s) Displays
lop156wh2-tle1 15.3 flat
Screen Resolution
1366x768
Hard Drives
OCZ-Agility3 60gig ssd
320gig external hdd
500gig external hdd
Mouse
Optical
Internet Speed
30Mbps Down/30Mbps Up
please help, why do my restore points get deleted all of a sudden? the space provided is 10GB and I only have 1 restore point created but then all of a sudden its gone. please help out.

Are you dual-booting this system? Is XP also installed? Is Linux also installed?
 

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.

My Computer

Computer Manufacturer/Model Number
acer aspire 5935g
OS
Windows 7 Home Premium x64 SP1
CPU
intel(R)core(TM)2 duo CPU T6600 @ 2.20GHz
Motherboard
intel gm45/gm47 revision 07
Memory
3 gb ddr3
Graphics Card(s)
ati radeon hd4570/512mb
Monitor(s) Displays
lop156wh2-tle1 15.3 flat
Screen Resolution
1366x768
Hard Drives
OCZ-Agility3 60gig ssd
320gig external hdd
500gig external hdd
Mouse
Optical
Internet Speed
30Mbps Down/30Mbps Up

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
karl, I already check system files before and after. also attached a screenshot of the scan in my previous post. System files are all good. I think it has something to do with the allocated area for the restore points coz when I maximized it and then rebooted the restore point wasn't deleted.
 

My Computer

Computer Manufacturer/Model Number
Samsung Electronics - NP-R580-JS01SA
OS
Windows 7 Home Premium 32bit
CPU
Intel(R) Core(TM) i5 M 520 @ 2.40Ghz
Motherboard
SAMSUNG ELECTRONICS CO. R580
Memory
4GB DDR3 RAM
Graphics Card(s)
1 GB NVidia Geforce GT 330M
Sound Card
Realtek High Definition V. 6.6
Monitor(s) Displays
Generic PnP monitor
Screen Resolution
1366 x 768
Hard Drives
500 GB IDE/SATA
Sorry mate not something I would know about, the closest I come to design in paint

lol, no probs Dan. thanks. :D
 

My Computer

Computer Manufacturer/Model Number
Samsung Electronics - NP-R580-JS01SA
OS
Windows 7 Home Premium 32bit
CPU
Intel(R) Core(TM) i5 M 520 @ 2.40Ghz
Motherboard
SAMSUNG ELECTRONICS CO. R580
Memory
4GB DDR3 RAM
Graphics Card(s)
1 GB NVidia Geforce GT 330M
Sound Card
Realtek High Definition V. 6.6
Monitor(s) Displays
Generic PnP monitor
Screen Resolution
1366 x 768
Hard Drives
500 GB IDE/SATA

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
hey guys, sorry for the delay. just did what you said about turning it back to 10% (20GB), but when I restarted the restore point was gone. what gives?
 

My Computer

Computer Manufacturer/Model Number
Samsung Electronics - NP-R580-JS01SA
OS
Windows 7 Home Premium 32bit
CPU
Intel(R) Core(TM) i5 M 520 @ 2.40Ghz
Motherboard
SAMSUNG ELECTRONICS CO. R580
Memory
4GB DDR3 RAM
Graphics Card(s)
1 GB NVidia Geforce GT 330M
Sound Card
Realtek High Definition V. 6.6
Monitor(s) Displays
Generic PnP monitor
Screen Resolution
1366 x 768
Hard Drives
500 GB IDE/SATA
Did you follow the procedure given in the link from my last post? Yes/no?
 

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.

My Computer

Computer Manufacturer/Model Number
Samsung Electronics - NP-R580-JS01SA
OS
Windows 7 Home Premium 32bit
CPU
Intel(R) Core(TM) i5 M 520 @ 2.40Ghz
Motherboard
SAMSUNG ELECTRONICS CO. R580
Memory
4GB DDR3 RAM
Graphics Card(s)
1 GB NVidia Geforce GT 330M
Sound Card
Realtek High Definition V. 6.6
Monitor(s) Displays
Generic PnP monitor
Screen Resolution
1366 x 768
Hard Drives
500 GB IDE/SATA
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