Restore - won't work despite no AntiVirus

nithig

New member
Member
VIP
Local time
11:23 PM
Messages
281
Restore tells me it hasn't worked due to an Anti Virus.
I turn off MSE and Restore still doesn't work.

Computer has Malarebytes & Lavasoft (AdAware) for regular scans but only MSE for anti virus.
Could firewall be getting in the way?

Anyone encountered and resolved this problem?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Toshiba Satellite L500
OS
Windows 7 Pro 64bit SP1
CPU
Intel Core Duo CPU 2.20 GHz
Motherboard
Model KSWAA (U2E1) Version PSLS3A-01301D
Memory
4 GB RAM
Sound Card
AMD High Definition Audio Device Realtek High Definition Aud
Monitor(s) Displays
Generic PnP Monitor on ATI Mobility Radeon HD 4600 Series
Hello mate now Lavasoft is rather old hat stuff and the MBAM you can uninstall both and try again. I don't think the firewall has anything to do with this and it might be an idea after removing those scanners (the MBAM you can reinstall later it usually is ok except with Kaspersky) to run these
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
http://www.sevenforums.com/tutorials/433-disk-check.html < if necessary include the /f and /r in the command line as per Option2

Just for the record MSE is now Windows Defender:)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
The only thing that I might add is that you could try booting in Safe Mode With Command Prompt then running the following command:

%systemroot%\system32\restore\rstrui.exe
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ASUS
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD C-60 APU with Radeon(tm) HD Graphics
Motherboard
ASUSTeK COMPUTER INC. X501U
Memory
4.00 GB
Graphics Card(s)
AMD Radeon HD 6290 Graphics
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
Hitachi HTS545050A7E380 SATA Disk Device
Antivirus
Comodo CIS & FW, SecureAplus App Whitelisting, Threatfire
Browser
Cyberfox 64bit, Opera 64bit, Airfox
Other Info
Spy-The-Spy, HitmanPro.Alert, Norton Connect Safe, MJRegWatcher, BitDefender TrafficLight, Voodoo Shield, Zemana AntiMalware
Thx to both of you ... appreciate yr imput.

Odd result: uninstalled Malwarebytes and ran Restore again but still won't work.
Ran the chk disk, scannow and the .exe Callender suggested but all I get it a v. brief flash of the MS window, too brief to see let along read so not sure if anything actually happened.
I suspect the syntax of these commands is critical (a space e.g.) but the ones from the forum tutorials ought to have worked.

I'll wait and see if the ad. pop up I encountered shows up again. It appears gone but who knows, maybe it's lurking somewhere in Sys.32
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Toshiba Satellite L500
OS
Windows 7 Pro 64bit SP1
CPU
Intel Core Duo CPU 2.20 GHz
Motherboard
Model KSWAA (U2E1) Version PSLS3A-01301D
Memory
4 GB RAM
Sound Card
AMD High Definition Audio Device Realtek High Definition Aud
Monitor(s) Displays
Generic PnP Monitor on ATI Mobility Radeon HD 4600 Series
Wrong path

Sorry - should have been:

%systemroot%\system32\restore

or

C:\Windows\System32\rstrui.exe

or just type rstrui.exe
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ASUS
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD C-60 APU with Radeon(tm) HD Graphics
Motherboard
ASUSTeK COMPUTER INC. X501U
Memory
4.00 GB
Graphics Card(s)
AMD Radeon HD 6290 Graphics
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
Hitachi HTS545050A7E380 SATA Disk Device
Antivirus
Comodo CIS & FW, SecureAplus App Whitelisting, Threatfire
Browser
Cyberfox 64bit, Opera 64bit, Airfox
Other Info
Spy-The-Spy, HitmanPro.Alert, Norton Connect Safe, MJRegWatcher, BitDefender TrafficLight, Voodoo Shield, Zemana AntiMalware
Sorry to take so long to get back to you .... I was actually away and now just back with the computer.

Yes, the revised syntax seemed to do the trick so thanks to you both for your imput!
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Toshiba Satellite L500
OS
Windows 7 Pro 64bit SP1
CPU
Intel Core Duo CPU 2.20 GHz
Motherboard
Model KSWAA (U2E1) Version PSLS3A-01301D
Memory
4 GB RAM
Sound Card
AMD High Definition Audio Device Realtek High Definition Aud
Monitor(s) Displays
Generic PnP Monitor on ATI Mobility Radeon HD 4600 Series

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Back
Top