Restoring Windows.old Folder After Win7 Reinstall

This type of recovery can be quite difficult, would be best to restore a previously saved system image, if there was one made.
It might be best to check with the laptop owner, your cousins son, if he has a backup image.
You could direct him to this thread so he can see the recommendations made, possibly he can use them to recover his previous settings and data.

At this point I would try to save the windows.old file for him to have the chance to use, if he wants to.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
76~2.0
OS
Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
CPU
Intel Core i5-3570K 4.6GHz
Motherboard
Gigabyte GA-Z77X UD3H, f18
Memory
8GB (2X4GB) DDR3 1600 Corsair Vengeance CL8 1.5v
Graphics Card(s)
Sapphire HD 7770 Vapor-X OC 1GB DDR5
Sound Card
Onboard VIA VT2021
Monitor(s) Displays
22" LCD Dell
Screen Resolution
1680x1050
Hard Drives
Samsung 840Pro 128GB SSD,
Seagate Barracuda 500GB SATA2 7200rpm 32MB cache, Seagate Barracuda 1TB SATA2 7200rpm 32MB cache,
PSU
Corsair HX650W
Case
Cooler Master Storm Scout
Cooling
Corsair H80 2x12cm Noctua NF P12 , 2x14cm case fans
Keyboard
Logitech Wave
Mouse
CM Sentinel
Internet Speed
Dismal
Antivirus
Avast
Browser
Opera Next
Other Info
Haswell laptop: HP Envy 17t-j, i7-4700MQ, GeForce 740M 2GB DDR3, 17.3" Full HD 1920x1080, 16GB RAM, Samsung 840 Pro 128GB, 1TB Hitachi 7200 HDD,
Desktop: eSATA ports,
External eSATA Seagate 500GB SATA2 7200rpm,
External WD USB 500GB
Just to close this out and leave for good...

We solved the video problem by using the Alienware Resource Disc. It's the same way my cousin got the wireless working again, but when she did that (on her own), she didn't see the video drivers at the bottom of the scrolling page.

I got them tonight, followed the prompts to reinstall the drivers, and her video is back to normal again.

I'm sure a clean reinstall wouldn't hurt (or an image restore), but all is working tonight. I feel kind of silly that the answer was right there next to the computer, but I wasn't around when she restored wireless.

I'm just posting this for future searchers. I'm again gone.
 

My Computer My Computer

OS
Windows Home Premium 64bit
Not to inundate your further, but the driver on the Alienware disk is outdated as soon as the disk is pressed. As it says in the tutorial you were given weeks ago, those drivers are all on the Support Downloads webpage for your model PC, if not provided via optional Windows updates.

This is all covered in the tutorial Clean Reinstall - Factory OEM Windows 7 which I repeatedly pleaded with you to read so you would understand how drivers are handled in a reinstall. I still cannot understand why you were not willing to learn when you were given every opportunity.
 
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