Rolled Back Windows 10 to Windows 7 - Now big Windows Live Mail issues

[Tiny Trish]

Hello.
I have an HP laptop running Windows 7 Home Premium Service Pack 1 on an HP Pavilion dm4-Notebook PC.
It has 6.00 GB of installed memory and a 64 bit operating system. Windows is activated and I have Product ID.

I download Windows 10 but could not deal with it and rolled back to Windows 7. Now my Windows Live Mail 2011 does not work correctly. I keep getting a message "Recovering Windows Live Mail database. I get part of my mail and part of it can no longer be opened or deleted. I have figured out that when I rolled back to Windows 7 a second database was created into which mail is also going. How to I rectify this issue?

I am not very technically inclined, so I need very specific instructions on how to fix this. Is there anyone out there who will help me. I have been laid off from work and have no funds to take this into a shop to be repaired, and I am frantic!

Thank you,

Tiny Trish

 

[paul1149]

If the accounts are IMAP you can recreate them in the mail client and it will download all the mail afresh from the remote server. But if they are POP you have to work with the local database. Even if they are IMAP I would make a backup of the existing database.

 

[Tiny Trish]

Paul1149,

They are IMAP accounts. How do I recreate them in the mail client? I need specific instructions as I am not technically inclined. I just want my emails back in one place and not get an error message about "Recovering Windows Live Mail database."

Thank you for your time and trouble in helping me.

Tiny Trish

 

[paul1149]

I don't use or have windows live mail. But the first thing I would do is back up the database. It's probably at c:\users\<your account>\appdata\local\microsoft\live mail\.... or c:\users\<your account>\appdata\roaming\microsoft\live mail\....

It's going to be a big file. You can copy the entire folder to another location.

Once that is done you can recreate the account in WLM. Perhaps you will first need to delete the first instance of the account in WLM.

Actually, to be entirely safe, I would use another mail program to download the mails. Any program will do, like Thunderbird, but Mail Store is made for backing up accounts. This way you wouldn't have to worry about backing up the database manually. Once that is accomplished you should be entirely safe to do whatever is needed in WLM to create the account again.