rules & alerts not working in outlook 2010

[bnewt]

for some reason outlook 2010 does not show new desktop alerts, play sound or show the envelope in the systray when new mail arrives. I am running windows 7. I have rules set up to display a desktop alert & play a sound upon arrival of new mail. These are also set up in the options tab. anyone else have this problem. I thought it may be because I only check my email a couple times a week but I have been checking daily just to check that theory........& still no good

 

[DavidE]

From what I found you are not alone with this issue.
You can do a Google for outlook 2010 alerts not working and get a lot of hits about this.

It may depend on what type of account(s) you are using, such as POP3, IMAP, etc.

Here are some threads I found that can give you some things to try...
Are Desktop Alerts for incoming e-mails still not working? - Microsoft Community
Question Defense » Outlook 2010 New Mail Desktop Alerts Not Working In Windows 7
Outlook 2010 desktop alert not working