Solved Sad BSOD when plugging in USB CDMA Modem

youllbelost

youllbelost

Goofy Goosebumped
Power User
Local time
7:30 AM
Messages
389
Location
India
Hello,

I just purchased a USB modem (CDMA based), it is working fine on my PC, but when i tried it on my Alienware M15X, whenever i try to make a connection, a BSOD appears.

Attached the zip file.

- x86 (32-bit) or x64 ?
x64
- the original installed OS on the system?
no
- an OEM or full retail version?
OEM
- OEM = came pre-installed on system
- Full Retail = you purchased it from retailer

- What is the age of system (hardware)?
1yr 2months
- What is the age of OS installation (have you re-installed the OS?)
2 weeks

And Finally these are the specs..

Windows 7 Ultimate
intel core i7-820Qm [Clarksfield]
Nvidia GeForce GTX260M @266.58 driver version!
tsst corp-dvdrw
8Gb rAM @1333mHZ
500GB seagate Momentus Xt

Alienware M15X​

YBL
 

My Computer My Computer

Computer Manufacturer/Model Number
AMD _(Assembled)_
OS
Dual Booting Windows 7 64-Bit Ultimate Edition and Fedora 16.
CPU
AMD Phenom X4 925
Motherboard
MSI 785g-E53
Memory
4gb DDR3 G.skill RipJaws
Graphics Card(s)
ATI Radeon HD 6770
Sound Card
Realtek
Monitor(s) Displays
Dell IN2020M LED
Screen Resolution
1600*900 20"
Hard Drives
Seagate 500 Gibs
External 320 Gb Western Digital(Got Glitchy)
PSU
Cooler Master
Case
Cooler Master
Cooling
Cooler Master
Keyboard
Logitech K100
Mouse
Razor Death Adder v2 3500 dPi (Razer Goliathus Pad)
Internet Speed
Back to college Internet with Cyberroam X|
   Information
Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
You can use MagicDisc as an alternative.
Code:
Code: 
sptd.sys        fffff880`00ed8000    fffff880`00ffe000    0x00126000    0x4ad24632    12/10/2009 00:55:14
Seems like the crash has caused by connctfy.sys i.e Connectify - Turn your Windows 7 laptop into a Wi-Fi Hotspot i would recommend to uninstall it completely.
Code: 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {3f8, 2, 0, fffff80002c86e90}

Unable to load image \SystemRoot\system32\DRIVERS\connctfy.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for connctfy.sys
*** ERROR: Module load completed but symbols could not be loaded for connctfy.sys
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for ndis.sys - 
Probably caused by : connctfy.sys ( connctfy+39bc )


IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 00000000000003f8, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002c86e90, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002ec60e0
 00000000000003f8 

CURRENT_IRQL:  2

FAULTING_IP: 
nt!memcpy+250
fffff800`02c86e90 488b440af8      mov     rax,qword ptr [rdx+rcx-8]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  svchost.exe

TRAP_FRAME:  fffff8800afda0b0 -- (.trap 0xfffff8800afda0b0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffffa800bbcf010 rbx=0000000000000000 rcx=fffffa800bbcf438
rdx=0000057ff4430fc8 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002c86e90 rsp=fffff8800afda248 rbp=fffffa80074e31a0
 r8=0000000000000400  r9=0000000000000020 r10=fffff80002e1d888
r11=fffffa800bbcf038 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe cy
nt!memcpy+0x250:
fffff800`02c86e90 488b440af8      mov     rax,qword ptr [rdx+rcx-8] ds:0006:00000000`000003f8=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002c8f469 to fffff80002c8ff00

STACK_TEXT:  
fffff880`0afd9f68 fffff800`02c8f469 : 00000000`0000000a 00000000`000003f8 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`0afd9f70 fffff800`02c8e0e0 : fffffa80`092531a0 fffff880`0afda748 fffffa80`092531a0 fffff880`01689aed : nt!KiBugCheckDispatch+0x69
fffff880`0afda0b0 fffff800`02c86e90 : fffff880`04c3f9bc ffff0000`0b9b9142 fffff800`63416d4d 00000000`00001000 : nt!KiPageFault+0x260
fffff880`0afda248 fffff880`04c3f9bc : ffff0000`0b9b9142 fffff800`63416d4d 00000000`00001000 00000000`00000028 : nt!memcpy+0x250
fffff880`0afda250 ffff0000`0b9b9142 : fffff800`63416d4d 00000000`00001000 00000000`00000028 fffffa80`0bbcf010 : connctfy+0x39bc
fffff880`0afda258 fffff800`63416d4d : 00000000`00001000 00000000`00000028 fffffa80`0bbcf010 ffffffff`ffffffff : 0xffff0000`0b9b9142
fffff880`0afda260 00000000`00001000 : 00000000`00000028 fffffa80`0bbcf010 ffffffff`ffffffff fffffa80`0acab870 : 0xfffff800`63416d4d
fffff880`0afda268 00000000`00000028 : fffffa80`0bbcf010 ffffffff`ffffffff fffffa80`0acab870 fffff880`0afda748 : 0x1000
fffff880`0afda270 fffffa80`0bbcf010 : ffffffff`ffffffff fffffa80`0acab870 fffff880`0afda748 00000000`40010008 : 0x28
fffff880`0afda278 ffffffff`ffffffff : fffffa80`0acab870 fffff880`0afda748 00000000`40010008 fffff880`04c3e32d : 0xfffffa80`0bbcf010
fffff880`0afda280 fffffa80`0acab870 : fffff880`0afda748 00000000`40010008 fffff880`04c3e32d fffff880`01663110 : 0xffffffff`ffffffff
fffff880`0afda288 fffff880`0afda748 : 00000000`40010008 fffff880`04c3e32d fffff880`01663110 00000000`00000000 : 0xfffffa80`0acab870
fffff880`0afda290 00000000`40010008 : fffff880`04c3e32d fffff880`01663110 00000000`00000000 fffffa80`092531a0 : 0xfffff880`0afda748
fffff880`0afda298 fffff880`04c3e32d : fffff880`01663110 00000000`00000000 fffffa80`092531a0 fffffa80`09253f68 : 0x40010008
fffff880`0afda2a0 fffff880`01663110 : 00000000`00000000 fffffa80`092531a0 fffffa80`09253f68 fffffa80`092531a0 : connctfy+0x232d
fffff880`0afda2a8 00000000`00000000 : fffffa80`092531a0 fffffa80`09253f68 fffffa80`092531a0 fffff880`0168710c : ndis!NdisFRegisterFilterDriver+0xfc00


STACK_COMMAND:  kb

FOLLOWUP_IP: 
connctfy+39bc
fffff880`04c3f9bc ??              ???

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  connctfy+39bc

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: connctfy

IMAGE_NAME:  connctfy.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4bfe3927

FAILURE_BUCKET_ID:  X64_0xA_connctfy+39bc

BUCKET_ID:  X64_0xA_connctfy+39bc

Followup: MachineOwner
---------
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 10 Pro x64, Arch Linux
CPU
Intel Core 2 Quad Q8200 OC'd 3.08GHz
Motherboard
Asus Rampage formula LGA775
Memory
8GB DDR2 900Mhz
Graphics Card(s)
MSI GT730 2GB GDDR5 (Kepler)
Sound Card
Supreme FX2
Monitor(s) Displays
Samsung LS22F350 LED
Screen Resolution
1080P
Hard Drives
Kingston SSDNow UV400 120GB, 500GB Hitachi, 2TB Samsung, 500GB Seagate FreeAgent, 640GB Samsung, 160GB Toshiba (Arch)
PSU
AeroCool 500W Bronze
Cooling
Cooler Master V6 + 3X fans
Keyboard
Prolink keyboard
Mouse
Logitech M705
Internet Speed
1MiB/s
Browser
Chrome Beta
yowanvista said:
   Information
Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
You can use MagicDisc as an alternative.
Code:
Code: 
sptd.sys        fffff880`00ed8000    fffff880`00ffe000    0x00126000    0x4ad24632    12/10/2009 00:55:14
Seems like the crash has caused by connctfy.sys i.e Connectify - Turn your Windows 7 laptop into a Wi-Fi Hotspot i would recommend to uninstall it completely.
Code: 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {3f8, 2, 0, fffff80002c86e90}

Unable to load image \SystemRoot\system32\DRIVERS\connctfy.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for connctfy.sys
*** ERROR: Module load completed but symbols could not be loaded for connctfy.sys
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for ndis.sys - 
Probably caused by : connctfy.sys ( connctfy+39bc )


IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 00000000000003f8, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002c86e90, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002ec60e0
 00000000000003f8 

CURRENT_IRQL:  2

FAULTING_IP: 
nt!memcpy+250
fffff800`02c86e90 488b440af8      mov     rax,qword ptr [rdx+rcx-8]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  svchost.exe

TRAP_FRAME:  fffff8800afda0b0 -- (.trap 0xfffff8800afda0b0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffffa800bbcf010 rbx=0000000000000000 rcx=fffffa800bbcf438
rdx=0000057ff4430fc8 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002c86e90 rsp=fffff8800afda248 rbp=fffffa80074e31a0
 r8=0000000000000400  r9=0000000000000020 r10=fffff80002e1d888
r11=fffffa800bbcf038 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe cy
nt!memcpy+0x250:
fffff800`02c86e90 488b440af8      mov     rax,qword ptr [rdx+rcx-8] ds:0006:00000000`000003f8=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002c8f469 to fffff80002c8ff00

STACK_TEXT:  
fffff880`0afd9f68 fffff800`02c8f469 : 00000000`0000000a 00000000`000003f8 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`0afd9f70 fffff800`02c8e0e0 : fffffa80`092531a0 fffff880`0afda748 fffffa80`092531a0 fffff880`01689aed : nt!KiBugCheckDispatch+0x69
fffff880`0afda0b0 fffff800`02c86e90 : fffff880`04c3f9bc ffff0000`0b9b9142 fffff800`63416d4d 00000000`00001000 : nt!KiPageFault+0x260
fffff880`0afda248 fffff880`04c3f9bc : ffff0000`0b9b9142 fffff800`63416d4d 00000000`00001000 00000000`00000028 : nt!memcpy+0x250
fffff880`0afda250 ffff0000`0b9b9142 : fffff800`63416d4d 00000000`00001000 00000000`00000028 fffffa80`0bbcf010 : connctfy+0x39bc
fffff880`0afda258 fffff800`63416d4d : 00000000`00001000 00000000`00000028 fffffa80`0bbcf010 ffffffff`ffffffff : 0xffff0000`0b9b9142
fffff880`0afda260 00000000`00001000 : 00000000`00000028 fffffa80`0bbcf010 ffffffff`ffffffff fffffa80`0acab870 : 0xfffff800`63416d4d
fffff880`0afda268 00000000`00000028 : fffffa80`0bbcf010 ffffffff`ffffffff fffffa80`0acab870 fffff880`0afda748 : 0x1000
fffff880`0afda270 fffffa80`0bbcf010 : ffffffff`ffffffff fffffa80`0acab870 fffff880`0afda748 00000000`40010008 : 0x28
fffff880`0afda278 ffffffff`ffffffff : fffffa80`0acab870 fffff880`0afda748 00000000`40010008 fffff880`04c3e32d : 0xfffffa80`0bbcf010
fffff880`0afda280 fffffa80`0acab870 : fffff880`0afda748 00000000`40010008 fffff880`04c3e32d fffff880`01663110 : 0xffffffff`ffffffff
fffff880`0afda288 fffff880`0afda748 : 00000000`40010008 fffff880`04c3e32d fffff880`01663110 00000000`00000000 : 0xfffffa80`0acab870
fffff880`0afda290 00000000`40010008 : fffff880`04c3e32d fffff880`01663110 00000000`00000000 fffffa80`092531a0 : 0xfffff880`0afda748
fffff880`0afda298 fffff880`04c3e32d : fffff880`01663110 00000000`00000000 fffffa80`092531a0 fffffa80`09253f68 : 0x40010008
fffff880`0afda2a0 fffff880`01663110 : 00000000`00000000 fffffa80`092531a0 fffffa80`09253f68 fffffa80`092531a0 : connctfy+0x232d
fffff880`0afda2a8 00000000`00000000 : fffffa80`092531a0 fffffa80`09253f68 fffffa80`092531a0 fffff880`0168710c : ndis!NdisFRegisterFilterDriver+0xfc00


STACK_COMMAND:  kb

FOLLOWUP_IP: 
connctfy+39bc
fffff880`04c3f9bc ??              ???

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  connctfy+39bc

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: connctfy

IMAGE_NAME:  connctfy.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4bfe3927

FAILURE_BUCKET_ID:  X64_0xA_connctfy+39bc

BUCKET_ID:  X64_0xA_connctfy+39bc

Followup: MachineOwner
---------
Click to expand...



Awesome! Problem Solved...You Rock!!!:party::party:;):cool:
Spot On!!
Thank you very much!:dinesh::thumbsup:

YBL
 

My Computer My Computer

Computer Manufacturer/Model Number
AMD _(Assembled)_
OS
Dual Booting Windows 7 64-Bit Ultimate Edition and Fedora 16.
CPU
AMD Phenom X4 925
Motherboard
MSI 785g-E53
Memory
4gb DDR3 G.skill RipJaws
Graphics Card(s)
ATI Radeon HD 6770
Sound Card
Realtek
Monitor(s) Displays
Dell IN2020M LED
Screen Resolution
1600*900 20"
Hard Drives
Seagate 500 Gibs
External 320 Gb Western Digital(Got Glitchy)
PSU
Cooler Master
Case
Cooler Master
Cooling
Cooler Master
Keyboard
Logitech K100
Mouse
Razor Death Adder v2 3500 dPi (Razer Goliathus Pad)
Internet Speed
Back to college Internet with Cyberroam X|
Glad I could help :)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 10 Pro x64, Arch Linux
CPU
Intel Core 2 Quad Q8200 OC'd 3.08GHz
Motherboard
Asus Rampage formula LGA775
Memory
8GB DDR2 900Mhz
Graphics Card(s)
MSI GT730 2GB GDDR5 (Kepler)
Sound Card
Supreme FX2
Monitor(s) Displays
Samsung LS22F350 LED
Screen Resolution
1080P
Hard Drives
Kingston SSDNow UV400 120GB, 500GB Hitachi, 2TB Samsung, 500GB Seagate FreeAgent, 640GB Samsung, 160GB Toshiba (Arch)
PSU
AeroCool 500W Bronze
Cooling
Cooler Master V6 + 3X fans
Keyboard
Prolink keyboard
Mouse
Logitech M705
Internet Speed
1MiB/s
Browser
Chrome Beta
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