safemode continual reboot - never start - set in msconfig

chrisdug

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5:28 AM
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I was instructed to remove my antivirus software and reinstall it by avast. They said to run their tool in safe mode. Try to start computer in safe mode and it gets just so far and reboots. Look for help and it is suggested I set MSConfig to boot as safemode/minimal. Do that and restart. Endlessly restarts - safe mode will not load, it just gets so far and then reboot.

My computer will not start now at all. Can not get a command prompt, safe mode, and could not do a restore for some unknown reason.

How can I reset my computer so it will start normally?

Can I reset msconfig in some other way? is there something I can do starting from the windows 7 disk?

Please explain yourselves well - I am a computer user and not a programmer. Probably how I got here in the first place...

Thanks for any help!
 

My Computer My Computer

At a glance

windows 7 professional 64 bit
Computer Manufacturer/Model Number
Lenovo E20
OS
windows 7 professional 64 bit
Does F8 take you to the Advanced Boot Options screen. If so, select Repair your computer, then Restore your computer. Restore it to a date/time before you made the changes.
 

My Computer My Computer

At a glance

Windows 10 Pro X64Intel Quad Core i7-4770 @ 3.4Ghz16.0GB PC3-12800 DDR3 SDRAM 1600 MHzIntel Integrated HD Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Lenovo IdeaCenter 450
OS
Windows 10 Pro X64
CPU
Intel Quad Core i7-4770 @ 3.4Ghz
Memory
16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
Graphics Card(s)
Intel Integrated HD Graphics
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP 22" LCD
Screen Resolution
1680 x 1050
Hard Drives
250GB Samsung EVO SATA-3 SSD
2TB Seagate ST2000DM001 SATA-2
1.5TB Seagate ST3150041AS SATA
Keyboard
Dell USB
Mouse
Lenovo USB
Internet Speed
Cable via Road Runner 3MB Upload, 30MB Download
Antivirus
Windows Defender, MBAM Pro, MBAE
Browser
Seamonkey
Other Info
UEFI/GPT
PLDS DVD-RW DH16AERSH
Tried that - it would not accept my last two restore points and I gave it up.
 

My Computer My Computer

At a glance

windows 7 professional 64 bit
Computer Manufacturer/Model Number
Lenovo E20
OS
windows 7 professional 64 bit
Tried restore again with my 3rd restore point - it restored but the msconfig setting is still set to safe mode, and it still will not start. This setting must be deeper then where a restore point will get you...
 

My Computer My Computer

At a glance

windows 7 professional 64 bit
Computer Manufacturer/Model Number
Lenovo E20
OS
windows 7 professional 64 bit

My Computer My Computer

At a glance

Windows 10 Pro X64Intel Quad Core i7-4770 @ 3.4Ghz16.0GB PC3-12800 DDR3 SDRAM 1600 MHzIntel Integrated HD Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Lenovo IdeaCenter 450
OS
Windows 10 Pro X64
CPU
Intel Quad Core i7-4770 @ 3.4Ghz
Memory
16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
Graphics Card(s)
Intel Integrated HD Graphics
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP 22" LCD
Screen Resolution
1680 x 1050
Hard Drives
250GB Samsung EVO SATA-3 SSD
2TB Seagate ST2000DM001 SATA-2
1.5TB Seagate ST3150041AS SATA
Keyboard
Dell USB
Mouse
Lenovo USB
Internet Speed
Cable via Road Runner 3MB Upload, 30MB Download
Antivirus
Windows Defender, MBAM Pro, MBAE
Browser
Seamonkey
Other Info
UEFI/GPT
PLDS DVD-RW DH16AERSH
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