Same Update wating to download but cant.

[Plus 2]

Hi There
My Dell Ispsiron win7 works fine but every time I switch off it waits while it Updates or tries to update .I think it happened when I uninstalled Zonealarm I think the was an update ready but it cant find the program to update as its in the bin.Its been 4 months now getting a bit impatient .
How do I find updates in the system ?
Thanks for any help regards John.

 

[NoelDP]

ZoneAlarm used to cause many problems - but I thought they'd got them sorted.

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\Windows\windowsudpate.log file

 

[Plus 2]

Hi Noel
I am at this moment doing as you asked but my PC does get the "Some updates were not installed " box .
My problem is just waiting for the this update to be installed every time I switch off. Sometimes there is 35 updates but this little begger is always there the next time .It might not be Zonealarm although I am pretty sure it is as it happened after I uninstalled Zonealarm .
Thanks I will reply when I have what you asked for . John.

 

[Plus 2]

Hi . I posted this a long time ago and cant take much more of this annoying update .
Could someone give a step by step description on how to get at it so I can remove it .
You must agree I am patient . thanks John.

 

[Layback Bear]

If your still trying to remove ZoneAlarm these might help.

Free Antivirus + Firewall Uninstall help.

ZoneAlarm Uninstall Tool Download

From your post #3

Thanks I will reply when I have what you asked for . John.

You never replied so Noel had no idea the status of your system.

 

[Plus 2]

Hi Layback bear . Thanks the Zonealarm removal worked in a split second .
Thanks all and bye .

 

[Plus 2]

Sory Noel i just failed with the Surt and never got back to the forum layback bear pointed this out and I feel I must appologise.
One last question .
Should and is it easy to remove the SURT and zonealarm downloads ?
Thanks Guys

 

[Plus 2]

Hi Guys
The annoying phantom download stopped on two shut downs but now its back. I spoke too soon should I try the surt again
John.

 

[NoelDP]

SURT is a one-time download - but it is rather large at 300-700MB depending on OS.
If it's re-appeared in your Windows Update list, then Windows obviously thinks there's something wrong that it needs assistance for.

run through the Windows Update Posting instructions, and post the results, and someone will take a look.

 

[Plus 2]

Hi The widows update shows nothing except update to windows 10 .
On log details this is the one failing consistently.

Update for Windows 7 for x64-based Systems (KB2763523)

Installation date: ‎08/‎12/‎2015 00:35

Installation status: Failed

Error details: Code 8024200D

Update type: Recommended

Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer.

More information:
http://support.microsoft.com/kb/2763523

Help and Support:
http://support.microsoft.com
Thanks guys

 

[NoelDP]

Here's the relevant article for your error message...
Windows Update error 8024200d
- which explains why you're getting the CheckSUR download again.
Now follow the instructions, and post the required log files.