Samsung keyboard driver issues?

silk186

New member
Local time
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Messages
6
Location
China
I have a Samsung NP-R467 laptop (Windows 7 32bit).

when I press the "S" key it outputs "s\"
when I press the "Esc" key it outputs (Esc + F1)

I have tried a USB keyboard, after plugging it in, drivers were installed, computer restarted, and the USB keyboard worked without any problems
I tried the laptop keyboard in BIOS and it seemed to still have the problem
I tried the on-screen key board, no problems
the key board is not dirty
I went to Device Manager > Keyboards > Standard PS/2 KeyboardI uninstalled drivers, restarted, let windows do it's driver thing, restarted again and still had the same problem


Samsung's website doesn't have any keyboard drivers that I could find
 

My Computer

OS
Windows 7 Ultimate x64 and 32bit
CPU
i5-750
Motherboard
ASROCK p55m
Memory
GSkills 2x2gb 1600
Graphics Card(s)
ATI 5770
Monitor(s) Displays
Samsung 22"
Screen Resolution
1680 x 1050
PSU
Corsair VX550W
Case
cooler master elite 341
Cooling
OCZ Vendetta 2
Keyboard
Microsoft Natural Ergonomic Keyboard 4000
Mouse
Logitech MX518
If you are saying that problem exist in BIOS, drivers have nothing to do with your problem.

It is a hardware problem and you might need to physically replace keyboard.
Have you ever spilled anything on that keyboard, by the way?
 

My Computer

Computer type
PC/Desktop
OS
Windows 8.1 ; Windows 7 x86 (Dec2008-Jan2013)
Other Info
"The scale icon at the top right of a post or tutorial is how you can give rep to the member."
I have discovered that I only need to remove 2 screws to pop out a Samsung keyboard, much less trouble then I thought it would be. I removed the keyboard, it looks clean and no crap fell out of it, I gave it a shake and put it back but it didn't help. The only way I could test the "s" key in bios was setting a password and noticing that the "s" key produced 2 squared while others produced only 1. Does anyone know of a way for me to confirm that this isn't a software problem before I order another keyboard?
 

My Computer

OS
Windows 7 Ultimate x64 and 32bit
CPU
i5-750
Motherboard
ASROCK p55m
Memory
GSkills 2x2gb 1600
Graphics Card(s)
ATI 5770
Monitor(s) Displays
Samsung 22"
Screen Resolution
1680 x 1050
PSU
Corsair VX550W
Case
cooler master elite 341
Cooling
OCZ Vendetta 2
Keyboard
Microsoft Natural Ergonomic Keyboard 4000
Mouse
Logitech MX518
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