~~~~~~~~~~ Background ~~~~~~~~~~
I recently started helping my father in law get his Samsung NP-Q330-JA03HK laptop back to working order. He had not used it in a couple of years, and when I tried tuning it, I found that it was extremely slow. A Malwarebytes scan, Windows updates, and some other actions failed to do the trick.
So, I used his laptop's Samsung Recovery Solution 4 program to do a complete restore to factory condition. I did this at boot time (pressed F4 until Samsung Recovery Solution launched a special Windows session).
The restoration seems to have done the trick: the laptop is once more responsive. Now I am doing the agony of 4 years of Windows 7 updates... (If you have any special tricks to speed this up, lemme know!)
~~~~~~~~~~ Questions ~~~~~~~~~~
The reason why I am posting is that while doing the restore, I noticed that there were 2 backups on the D: drive (which is actually a special partition used by Samsung Recovery Solution).
I picked the oldest one, guessing that it was the original factory backup, and that seems to be correct.
That said, I would now like to delete the other one, as it is unknown garbage at this point.
Unfortunately, when I run the Samsung Recovery Solution 4 program, I see no option whatsoever to delete an old backup.
So:
Have I overlooked anything in the Samsung Recovery Solution GUI?
Can Samsung Recovery Solution 4 be upgraded to a later version (e.g. Samsung Recovery Solution 5), and can later versions delete old backups? (The official Samsung support website for this model only lists version 4.0.0.6 which is not too hopeful...)
Deleting this old backup manually seems to be impossible. When I look at D: using Windows Explorer, all the used space is in the D:\SamsungRecovery directory, and its contents are several files which have a name like user1.XXX. Most of the files are exactly 4 GB in size. They are obviously some custom Samsung file format. None can obviously be deleted.
I recently started helping my father in law get his Samsung NP-Q330-JA03HK laptop back to working order. He had not used it in a couple of years, and when I tried tuning it, I found that it was extremely slow. A Malwarebytes scan, Windows updates, and some other actions failed to do the trick.
So, I used his laptop's Samsung Recovery Solution 4 program to do a complete restore to factory condition. I did this at boot time (pressed F4 until Samsung Recovery Solution launched a special Windows session).
The restoration seems to have done the trick: the laptop is once more responsive. Now I am doing the agony of 4 years of Windows 7 updates... (If you have any special tricks to speed this up, lemme know!)
~~~~~~~~~~ Questions ~~~~~~~~~~
The reason why I am posting is that while doing the restore, I noticed that there were 2 backups on the D: drive (which is actually a special partition used by Samsung Recovery Solution).
I picked the oldest one, guessing that it was the original factory backup, and that seems to be correct.
That said, I would now like to delete the other one, as it is unknown garbage at this point.
Unfortunately, when I run the Samsung Recovery Solution 4 program, I see no option whatsoever to delete an old backup.
So:
Have I overlooked anything in the Samsung Recovery Solution GUI?
Can Samsung Recovery Solution 4 be upgraded to a later version (e.g. Samsung Recovery Solution 5), and can later versions delete old backups? (The official Samsung support website for this model only lists version 4.0.0.6 which is not too hopeful...)
Deleting this old backup manually seems to be impossible. When I look at D: using Windows Explorer, all the used space is in the D:\SamsungRecovery directory, and its contents are several files which have a name like user1.XXX. Most of the files are exactly 4 GB in size. They are obviously some custom Samsung file format. None can obviously be deleted.
My Computer
At a glance
Windows 7 ProXeon E3-1245 v3
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- Dell
- OS
- Windows 7 Pro
- CPU
- Xeon E3-1245 v3
- Browser
- Firefox
