sandisk cruzer edge flash drive 32GB will not recognise to read files

[victorsj]

Hi, I am an oap with little pc knowledge. My friend has kindly downloaded some small video clips from my phone onto a SanDisk Cruzer Edge 32GB memory stick. He put a note with it to open with quicktime player. When I load the stick it goes straight to windows options for opening which of course gets me nowhere. I do have quicktime installed but can't seem to get the connection in order to open these files. Now the pc is saying it is not recognising the Sandisc.
I there a kind hearted soul out there who can give me very easy instructions re how to just open these videos onto my pc. Many thanks

 

[SandeepP]

Hi, I am an oap with little pc knowledge. My friend has kindly downloaded some small video clips from my phone onto a SanDisk Cruzer Edge 32GB memory stick. He put a note with it to open with quicktime player. When I load the stick it goes straight to windows options for opening which of course gets me nowhere. I do have quicktime installed but can't seem to get the connection in order to open these files. Now the pc is saying it is not recognising the Sandisc.
I there a kind hearted soul out there who can give me very easy instructions re how to just open these videos onto my pc. Many thanks

Hi victorsj,

Welcome to Seven forums.

Please let us know what happens when you connect this USB drive to this system or any other system. Kindly post a screenshot of my computer and device manager so we can check the same:

http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

Kindly update your system specs here by following this.
Keep us posted with the results so we can advise you further.

 

[victorsj]

Thank you for your time

Hi Sandeep, I am pleased to say that I have now sorted everything out. May I thank you for your time given to me. Regards victorsj

 

[SandeepP]

Hi Sandeep, I am pleased to say that I have now sorted everything out. May I thank you for your time given to me. Regards victorsj

Hi victorsj,

Its great to hear that issue with the system has been resolved to your satisfaction. If you have any queries in future feel free to contacts us.