Saphhire 4850 won't display a picture - help!

hotwax

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Cliffs at the bottom

BACKGROUND INFO
I purchased my new computer on Christmas 2008 due to the sales they had that day. When I first got it, it work perfectly fine without even downloading the drivers. I'm a developer for a game and I use various software needed for graphics editing. I play a 10 year old game (Sony's Infantry) almost everyday on average for 1 to 3 hours a day and my system temps are pretty normal. Around 40-50C temps when playing. I use compressed air every 2 weeks and my case is nice and tidy so there's no dust bunnies or anything of that sort.

PROBLEM ITSELF
The problem arose during the month of August 2009. There were no artifacts or blue screens or anything like that. The computer would just suddenly turn off on its own and when I tried to power it on, it did not display a picture. I saw the CPU fans spinning, the HDDs were running, all the cables are connected properly, the video card (sapphire 4850) fan was on and there's 1 beep code.

I asked my friend to borrow his old 8600GT and my computer worked normally. He suggests that my PSU may not be supplying enough juice to the GPU. I thought it might have been the mobo. But my friend is more knowledable than I am. I ended up buying a new PSU. The PSU ended up not solving the problem. Then I buy the same exact card that gave me the problem and a new motherboard and installed the drivers.. that didnt do it either. With basically a brand new computer minus the RAM, I end up with the same results. Now I end up here asking for help.

I contacted Saphhire about their product. They gave me info to ship the card back to them for a replacement, but most other people said that the wait would take over a month for shipping. I've checked googled and other forums, but lots of people have been having the same issue with the same card and none of them resolved their situtation.

Can it be the RAM? because I'm not certain that RAM effects GPU. Somone want to enlighten me?
Is the NEW 4850card bad too?


Original setup:
Intel Q6600
Sapphire ATI 4850 HD
Asus P5E
Antec 500W
G.SKILL 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 800
Antec 500W Continuous SLI Certified CrossFire Ready 80 PLUS Certified
Windows 7 x64
Windows Vista x64

2nd setup:
Intel Q6600
NEW Sapphire ATI 4850 HD
Gigabyte EP45-UD3P
G.SKILL 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 800
Corsair 850W Modular PSU
Windows 7 x64
Windows Vista x6

Cliffs:
Video card wont display bios after starting up
1 beep code, no LEDs lite up
swapped components trying to figure out which one died
borrow friends vid card and computer worked fine
bought new psu, same exact vid card again, mobo
both old and new vid card wont work on new setup
 
Last edited:

My Computer My Computer

At a glance

Windows 7 RTM x64bitIntel Core 2 Quad Q6600 Kentsfield 2.4GHz 2 x...GSKILL 2X 2GB2X ATI Sapphire 4850 HD Crossfired
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 RTM x64bit
CPU
Intel Core 2 Quad Q6600 Kentsfield 2.4GHz 2 x 4MB L2 Cache
Motherboard
ASUS P5E LGA 775 Intel X38 ATX
Memory
GSKILL 2X 2GB
Graphics Card(s)
2X ATI Sapphire 4850 HD Crossfired
Monitor(s) Displays
1680x1050
Hard Drives
Western Digital 300GB
Western Digital 1TB Caviar Green
Maxtor 250GB
PSU
Corsair 850HX Modular
Case
Generic Black Case
Cooling
Stock Air Cooling
Internet Speed
DSL
Other Info
Pinnacle PCTV HD mini stick
Look your motherboard bios beep code section ,, as System Support Speacialist I'd go and check your ram and possible faulty memory / voltage settings on bios.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64 with SP1Intel Core 2 Duo 6600 2.4GHz4 x 1 GB kingston Hyper XSapphire ATI Radeon 4890 Toxic
OS
Windows 7 Ultimate x64 with SP1
CPU
Intel Core 2 Duo 6600 2.4GHz
Motherboard
EVGA NF68
Memory
4 x 1 GB kingston Hyper X
Graphics Card(s)
Sapphire ATI Radeon 4890 Toxic
Sound Card
Creative X-Fi Xtreme Music
Monitor(s) Displays
Samsung P2270
Hard Drives
1x 2TB Samsung
PSU
Corsair 650 W
Case
Antec 182
Cooling
Noctua with 2 Fans
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