Sapphire Radeon HD 4890 not supported?

PeterDorr

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I installed this card in windows 7, build 7068 (winmain 090321-1322) but no luck. I downloaded the latest Catalyst driver from the ATI.AMD.Com site (9_3_vista64_win_64_dd_ccc_wdm_enu) versions 9.3.0.0.

However I cannot go beyond resolution 1920x1440
It recognises the videocard as Standard VGA Adapter :mad:

When I start Catalyst Control Center, I only have 3 entries which can slightly be modified:
- Hydragrid
- Desktop manager
- Multi Desktop

CCC says in the helpbox:
Version 2009.0303.2224.40202
MS .NET framework 2.0.50727.4913

Any help?
Thanks a lot
Peter
 

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Try installing the 9.2 release. The 9.3 did not install for me either, but it appeared as though it did. I had to edit the .inf for it to install properly.

You should be good after installing the 9.2. Google it.
 

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Thanks, working on it right away.
Do I need to uninstall 9,3?
If so, how?

thnx
 

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nah. You could install right over the other one. If for some reason you want or need to remove 9.3, open my computer. Near the top is a link to click to "uninstall or change a program." Use that to find previous installed ATI software and remove.
 

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Computer Manufacturer/Model Number
self built
OS
7600.20510 x86
CPU
P4 550 3.4 GHz HT running at 3.5 GHz
Motherboard
MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard
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OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz
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HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP
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MOTU Traveler firewire studio interface 192 kHz 24 bit
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22" widescreen Acer X223W LCD, 17" Compaq P75 CRT
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1680x1050 and 1280x1024
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SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB
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350W generic
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Cybertronpc, it glows blue
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stock cpu fan, Ice-Q 3 gpu and system, many case fans
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Logitch Classical Keyboard 200
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Logitech Mediaplay cordless
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1792/448 kbits/sec
Other Info
SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2
If your reverting to a previous version, it's probably best to un-install first. This is catalyst we're talking about ;)

The first attempt should be to uninstall ATI install manger within Control Panel>uninstall programs.

Failing that, you can uninstall the driver through device manager > display adapters.
 

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Ya, true about the downgrading and removal first. I never downgraded, but now that you say...

lol
 

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22" widescreen Acer X223W LCD, 17" Compaq P75 CRT
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1680x1050 and 1280x1024
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SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB
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350W generic
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Logitch Classical Keyboard 200
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SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2
let us know how it works im interested in getting one of those cards
 

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I installed this card in windows 7, build 7068 (winmain 090321-1322) but no luck. I downloaded the latest Catalyst driver from the ATI.AMD.Com site (9_3_vista64_win_64_dd_ccc_wdm_enu) versions 9.3.0.0.

However I cannot go beyond resolution 1920x1440
It recognises the videocard as Standard VGA Adapter :mad:

When I start Catalyst Control Center, I only have 3 entries which can slightly be modified:
- Hydragrid
- Desktop manager
- Multi Desktop

CCC says in the helpbox:
Version 2009.0303.2224.40202
MS .NET framework 2.0.50727.4913

Any help?
Thanks a lot
Peter
um at this point it actually be best to use the drivers included in your card as these have been spefically made for your card....
since the card came out after the drivers did then its a matter of time before there is a release specifically to your graphics card...
but if you really want to get wddm 1.1 drivers then you can post your hardwareIDS and i will make a modification to the inf so you can install it manually...
ok well go to start then type "devmgmt.msc" (without the quotes)
then go to your "Standard VGA Adapter" entry under the display adapters tab
and double click


6106d1237415054-latest-ati-catalyst-driver-windows-7-driver-1.png

6107d1237415054-latest-ati-catalyst-driver-windows-7-driver-2.png

6108-latest-ati-catalyst-driver-windows-7-driver-3.png
^^^^^^ thats what we need....
so post that up and ill see what i can do...;)
 

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love my wacom pen and pressure sensitivity...
wished it worked in 7, SUSE for that matter though
You would be so my hero :geek:

PCI\VEN_1002&DEV_9460&SUBSYS_05021002&REV_00
PCI\VEN_1002&DEV_9460&SUBSYS_05021002
PCI\VEN_1002&DEV_9460&CC_030000
PCI\VEN_1002&DEV_9460&CC_0300

Thanks for trying anyway,
Peter
 

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windows7 64bit
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windows7 64bit
Try installing the 9.2 release. The 9.3 did not install for me either, but it appeared as though it did. I had to edit the .inf for it to install properly.

You should be good after installing the 9.2. Google it.

Sorry, 9.2 did not give any result either
 

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windows7 64bit
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windows7 64bit
You have to use the drivers on the disc that came with your HD4890. Please can you do me a favour load GPU-Z and let me know how many transistors your card has. My card reports 956M the same as a standard HD4870...
 

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I wish I could tell, but I can't get my drivers to work so right now all it shows is the standard VGA card.
I don't get much out of catalyst control center either, so I can't tell you right now what data I have in that screen.

sorry
 

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allright
i have done some research and so far its not that disimilar from the other 4xxx series cards....
with that in mind i uploaded the inf file so you can force install the driver and after that install CCC...

View attachment AtiInf.zip
after download open and put these inf files here (if you didnt do a default install then put it where you extracted your files...
X:\ATI\Support\9_3_vista64_win7_64_dd_ccc_wdm_enu\Driver\Packages\Drivers\Display\LH6A_INF
(where x is the win7 main hd)
then update your drivers from the device manager
if you want detailed instructions
then here http://www.sevenforums.com/50790-post103.html
 
Last edited:

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Computer Manufacturer/Model Number
Tx2500z Tablet Pc/Homemade Server
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Windows 7 Ult x64(x2), HomePrem x32(x4), Server 08 (+VM), 08 R2 (VM) , SuSe 11.2 (VM), XP 32 (VM)
CPU
Turion X2 ultra (oh well came with laptop)/P4 @3.2 (yes P4)
Motherboard
IDK HP Motherboard / Intel DG965SS
Memory
OCZ Dual Channel 4GB kit/ 1gb Dual Channel
Graphics Card(s)
HD 3200 graphics /GMA x3100 (yay for intergrated!!)
Sound Card
Realtek HD Audio(mic working, well sort of)/Siig IC-70012
Monitor(s) Displays
built-in Hp 12" laptop screen/ Acer 19"
Screen Resolution
1280x800 /1440x900
Cooling
All Air Cooled
Mouse
Logi MX Rev. /MS Wheel Optical 1.1A /Logitech Optical Mouse
Internet Speed
College baby but its still routed through vpn to 1536k...
Other Info
love my wacom pen and pressure sensitivity...
wished it worked in 7, SUSE for that matter though
Thanks a lot, tried it immediately of course, but mmm no luck

It does recognise the name of the card on both INF files, but when I try to use it is says the following.

Windows found driver software for your device but encountered an error
The system cannot find the file specified

sorry :$
 

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windows7 64bit
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windows7 64bit
You have to use the drivers on the disc that came with your HD4890. Please can you do me a favour load GPU-Z and let me know how many transistors your card has. My card reports 956M the same as a standard HD4870...

Hi, I just did this in Vista and indeed 956M, that's the same here.

Peter
 

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you have to use the c7XXXX.inf...
where did you put these inf files?
are you sure you put them in the certain place as this is based on the standard R700 chipset and this is usually universal...
can you re extract the 9.3 installation, move the inf files again and like i said update your drivers through the devmgmt?
 

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Windows 7 Ult x64(x2), HomePrem x32(x4), Serv...Turion X2 ultra (oh well came with laptop)/P4...OCZ Dual Channel 4GB kit/ 1gb Dual ChannelHD 3200 graphics /GMA x3100 (yay for intergra...
Computer Manufacturer/Model Number
Tx2500z Tablet Pc/Homemade Server
OS
Windows 7 Ult x64(x2), HomePrem x32(x4), Server 08 (+VM), 08 R2 (VM) , SuSe 11.2 (VM), XP 32 (VM)
CPU
Turion X2 ultra (oh well came with laptop)/P4 @3.2 (yes P4)
Motherboard
IDK HP Motherboard / Intel DG965SS
Memory
OCZ Dual Channel 4GB kit/ 1gb Dual Channel
Graphics Card(s)
HD 3200 graphics /GMA x3100 (yay for intergrated!!)
Sound Card
Realtek HD Audio(mic working, well sort of)/Siig IC-70012
Monitor(s) Displays
built-in Hp 12" laptop screen/ Acer 19"
Screen Resolution
1280x800 /1440x900
Cooling
All Air Cooled
Mouse
Logi MX Rev. /MS Wheel Optical 1.1A /Logitech Optical Mouse
Internet Speed
College baby but its still routed through vpn to 1536k...
Other Info
love my wacom pen and pressure sensitivity...
wished it worked in 7, SUSE for that matter though
working on it
got a slight problem with CCC
keep you posted as soon as I got it working again, prob 10-15 minutes (I Hope)
 

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Mmmmm I did install Catalyst 9.2 this afternoon. ( I had forgotten about that when I installed your drivers, sorry)
So I just uninstalled it and installed 9.3 instead.
However now my whole dir structure is completely different, see image.

Does your solution still work you think?
And I just saw a posting of catalyst 9.4 Beta. What do you think?

thnx again for your help
Peter
 

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windows7 64bit
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windows7 64bit
Mmmmm I did install Catalyst 9.2 this afternoon. ( I had forgotten about that when I installed your drivers, sorry)
So I just uninstalled it and installed 9.3 instead.
However now my whole dir structure is completely different, see image.

Does your solution still work you think?
And I just saw a posting of catalyst 9.4 Beta. What do you think?

thnx again for your help
Peter


i looked into that and yes it seems that the 9.4 has support for your card and will be seen as "ATI Radeon HD 4800 Series"....
so while i do caution you in using these drivers (if you are using win7 x64 then there is a patch going around..;))
they are beta drivers so like i said use caution..
 

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Windows 7 Ult x64(x2), HomePrem x32(x4), Serv...Turion X2 ultra (oh well came with laptop)/P4...OCZ Dual Channel 4GB kit/ 1gb Dual ChannelHD 3200 graphics /GMA x3100 (yay for intergra...
Computer Manufacturer/Model Number
Tx2500z Tablet Pc/Homemade Server
OS
Windows 7 Ult x64(x2), HomePrem x32(x4), Server 08 (+VM), 08 R2 (VM) , SuSe 11.2 (VM), XP 32 (VM)
CPU
Turion X2 ultra (oh well came with laptop)/P4 @3.2 (yes P4)
Motherboard
IDK HP Motherboard / Intel DG965SS
Memory
OCZ Dual Channel 4GB kit/ 1gb Dual Channel
Graphics Card(s)
HD 3200 graphics /GMA x3100 (yay for intergrated!!)
Sound Card
Realtek HD Audio(mic working, well sort of)/Siig IC-70012
Monitor(s) Displays
built-in Hp 12" laptop screen/ Acer 19"
Screen Resolution
1280x800 /1440x900
Cooling
All Air Cooled
Mouse
Logi MX Rev. /MS Wheel Optical 1.1A /Logitech Optical Mouse
Internet Speed
College baby but its still routed through vpn to 1536k...
Other Info
love my wacom pen and pressure sensitivity...
wished it worked in 7, SUSE for that matter though
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