Sapphire Radeon HD 5850 issue ?

JammyPox

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Location
Dublin, Ireland
Hi all, just put a PC build together and am having an issue with the system randomly shutting down. Would anyone know of issues with the 5850 doing this ( then sometimes turning on with all fans at max with no output )?
Have latest Amd ATI CCC 10.1. Board is ASUS P5Q Deluxe (asusupdate BIOS 2301).
Any help appreciated. :)
 

My Computer My Computer

Computer Manufacturer/Model Number
Home Build
OS
Windows 7 Home Premium 64 bit. (OEM)
CPU
Intel Core2Quad Q9550 at 2.83GHz. O/C to 3.4GHz
Motherboard
Asus P5Q Deluxe. BIOS 2301
Memory
OCZ Reaper HPC Dual Channel 2 x 2 GB DDR2-1066 PC2-8500
Graphics Card(s)
2 x Sapphire Radeon HD 5850's. (Crossfire). CCC 13.12
Sound Card
On Mo'bo. 8-channel. Razer 5.1 Headset.
Monitor(s) Displays
Samsung Syncmaster P2450
Screen Resolution
1280x1024 60Hz
Hard Drives
1 x Samsung 120Gb SSD.
1 x Seagate Barracuda 500Gb HDD.
PSU
Corsair HX 850W
Case
Antec 300. With 3X Noctua NF-P12 Fans + 1X NF-P14 FLX
Cooling
Noctua NH-U12P SE2 (2X NF-P12 Fans)
Keyboard
Logitech G15
Mouse
Logitech G5
Internet Speed
120Mb
Antivirus
Avast free.
Browser
Google Chrome
Other Info
Sony NEC Optiarc DVD±RW burner AD-7241S
hm have you tried the hot fix? they just released one for the 5800 series
 

My Computer My Computer

Computer Manufacturer/Model Number
Acer Aspire M1201/Custom Build
OS
Windows 7 Ulitimate Beta 32 Bit, Windows Vista 32 Bit, Ubuntu 9.10 32 Bit
CPU
AMD Athlon X2 5000+ @ 2.6Ghz
Motherboard
Acer Micro-ATX Motherboard
Memory
4gb Patriot Viper PC6400 @ 800mhz Dual Channel (4-4-4-12)
Graphics Card(s)
ATI HD3870 with 512mb GDDR4
Sound Card
Realtek HD 7.1 Onboard Sound
Monitor(s) Displays
22" Acer X223 Widescreen
Screen Resolution
1680 X 1050
Hard Drives
320gb Western Digital SATA II (Ubuntu 9.10)
500gb Seagate SATA II (Windows 7 Beta)
1tb Seagate SATA II (Vista Home Premium)
PSU
ULTRA X3 600 Watt Modular
Case
NZXT Tempest (The Airflow King) 2x 140mm Fans, 4x 120mm Fans
Cooling
1x 135mm In PSU, 1x 70mm On CPU, And 1x 120mm
Keyboard
Microsoft Sidewinder X6
Mouse
Microsoft Sidewinder X5
Internet Speed
6 Mbs Down 1 Mbs Up
Other Info
AVerMedia 1500MCE TV Tuner
Logitech X540 5.1 Surround Sound
Thanks PizzaMan, found the link ; GPU54ATICatalyst101

Not easy to find on the ATI download page . . .

Will try later and post back.
 

My Computer My Computer

Computer Manufacturer/Model Number
Home Build
OS
Windows 7 Home Premium 64 bit. (OEM)
CPU
Intel Core2Quad Q9550 at 2.83GHz. O/C to 3.4GHz
Motherboard
Asus P5Q Deluxe. BIOS 2301
Memory
OCZ Reaper HPC Dual Channel 2 x 2 GB DDR2-1066 PC2-8500
Graphics Card(s)
2 x Sapphire Radeon HD 5850's. (Crossfire). CCC 13.12
Sound Card
On Mo'bo. 8-channel. Razer 5.1 Headset.
Monitor(s) Displays
Samsung Syncmaster P2450
Screen Resolution
1280x1024 60Hz
Hard Drives
1 x Samsung 120Gb SSD.
1 x Seagate Barracuda 500Gb HDD.
PSU
Corsair HX 850W
Case
Antec 300. With 3X Noctua NF-P12 Fans + 1X NF-P14 FLX
Cooling
Noctua NH-U12P SE2 (2X NF-P12 Fans)
Keyboard
Logitech G15
Mouse
Logitech G5
Internet Speed
120Mb
Antivirus
Avast free.
Browser
Google Chrome
Other Info
Sony NEC Optiarc DVD±RW burner AD-7241S
hope it works :)
 

My Computer My Computer

Computer Manufacturer/Model Number
Acer Aspire M1201/Custom Build
OS
Windows 7 Ulitimate Beta 32 Bit, Windows Vista 32 Bit, Ubuntu 9.10 32 Bit
CPU
AMD Athlon X2 5000+ @ 2.6Ghz
Motherboard
Acer Micro-ATX Motherboard
Memory
4gb Patriot Viper PC6400 @ 800mhz Dual Channel (4-4-4-12)
Graphics Card(s)
ATI HD3870 with 512mb GDDR4
Sound Card
Realtek HD 7.1 Onboard Sound
Monitor(s) Displays
22" Acer X223 Widescreen
Screen Resolution
1680 X 1050
Hard Drives
320gb Western Digital SATA II (Ubuntu 9.10)
500gb Seagate SATA II (Windows 7 Beta)
1tb Seagate SATA II (Vista Home Premium)
PSU
ULTRA X3 600 Watt Modular
Case
NZXT Tempest (The Airflow King) 2x 140mm Fans, 4x 120mm Fans
Cooling
1x 135mm In PSU, 1x 70mm On CPU, And 1x 120mm
Keyboard
Microsoft Sidewinder X6
Mouse
Microsoft Sidewinder X5
Internet Speed
6 Mbs Down 1 Mbs Up
Other Info
AVerMedia 1500MCE TV Tuner
Logitech X540 5.1 Surround Sound
Dont sound like a Vid card problem. It sounds like the memory settings in the bios. check to make sure the mem settings are what they should be for that specific memory (ie: my memory setting are timings 8-8-8-12 @1.65v the motherboard was set to "auto" and selected something different which made my system unstable). Or also sounds like a Power supply unit failing. I have the same Vid card and a ramdom shut down dont sound like a video problem
 

My Computer My Computer

OS
Win7 RC
Thanks jdfrye, are timings & DRAM voltage the only changes you advise? What you are saying may be right regarding stability. And I think the Corsair HX 850W is running fine, all temps seem good at idle -

Hardware monitor Intel Core 2 Quad Q9550
Temperature 0 40°C (104°F) [0x3C] (Core #0)
Temperature 1 25°C (77°F) [0x4B] (Core #1)
Temperature 2 31°C (87°F) [0x45] (Core #2)
Temperature 3 22°C (71°F) [0x4E] (Core #3)

Hardware monitor Radeon HD 5850
Temperature 0 37°C (97°F) (GPU Core)

Hardware monitor Winbond W83627DHG
Voltage 0 1.13 Volts [0x8D] (CPU VCORE)
Voltage 1 12.04 Volts [0xD8] (+12V)
Voltage 2 3.36 Volts [0xD2] (AVCC)
Voltage 3 3.33 Volts [0xD0] (+3.3V)
Voltage 4 1.70 Volts [0xD4] (VIN1)
Voltage 6 1.14 Volts [0x8F] (VIN3)
Temperature 0 28°C (82°F) [0x1C] (SYSTIN)
Temperature 1 15°C (59°F) [0x1E] (CPUTIN)
Temperature 2 34°C (92°F) [0x43] (AUXTIN)
Fan 0 1372 RPM [0x7B] (SYSFANIN)
Fan 1 1318 RPM [0x40] (CPUFANIN0)
 
Last edited:

My Computer My Computer

Computer Manufacturer/Model Number
Home Build
OS
Windows 7 Home Premium 64 bit. (OEM)
CPU
Intel Core2Quad Q9550 at 2.83GHz. O/C to 3.4GHz
Motherboard
Asus P5Q Deluxe. BIOS 2301
Memory
OCZ Reaper HPC Dual Channel 2 x 2 GB DDR2-1066 PC2-8500
Graphics Card(s)
2 x Sapphire Radeon HD 5850's. (Crossfire). CCC 13.12
Sound Card
On Mo'bo. 8-channel. Razer 5.1 Headset.
Monitor(s) Displays
Samsung Syncmaster P2450
Screen Resolution
1280x1024 60Hz
Hard Drives
1 x Samsung 120Gb SSD.
1 x Seagate Barracuda 500Gb HDD.
PSU
Corsair HX 850W
Case
Antec 300. With 3X Noctua NF-P12 Fans + 1X NF-P14 FLX
Cooling
Noctua NH-U12P SE2 (2X NF-P12 Fans)
Keyboard
Logitech G15
Mouse
Logitech G5
Internet Speed
120Mb
Antivirus
Avast free.
Browser
Google Chrome
Other Info
Sony NEC Optiarc DVD±RW burner AD-7241S
what are they under load though? because thats what counts
 

My Computer My Computer

Computer Manufacturer/Model Number
Acer Aspire M1201/Custom Build
OS
Windows 7 Ulitimate Beta 32 Bit, Windows Vista 32 Bit, Ubuntu 9.10 32 Bit
CPU
AMD Athlon X2 5000+ @ 2.6Ghz
Motherboard
Acer Micro-ATX Motherboard
Memory
4gb Patriot Viper PC6400 @ 800mhz Dual Channel (4-4-4-12)
Graphics Card(s)
ATI HD3870 with 512mb GDDR4
Sound Card
Realtek HD 7.1 Onboard Sound
Monitor(s) Displays
22" Acer X223 Widescreen
Screen Resolution
1680 X 1050
Hard Drives
320gb Western Digital SATA II (Ubuntu 9.10)
500gb Seagate SATA II (Windows 7 Beta)
1tb Seagate SATA II (Vista Home Premium)
PSU
ULTRA X3 600 Watt Modular
Case
NZXT Tempest (The Airflow King) 2x 140mm Fans, 4x 120mm Fans
Cooling
1x 135mm In PSU, 1x 70mm On CPU, And 1x 120mm
Keyboard
Microsoft Sidewinder X6
Mouse
Microsoft Sidewinder X5
Internet Speed
6 Mbs Down 1 Mbs Up
Other Info
AVerMedia 1500MCE TV Tuner
Logitech X540 5.1 Surround Sound
Well make sure they are what the factory says they should be. the motherboard doesnt always get it right.
And about power supplies: I have seen SO MANY systems and I mean SO MANY that the power supply was the problem. If after you try thr memory timmings and they dont fix the problem find a extra power supply and see if that cures it..if not then its something else..Manybe try running with only 1 stick of ram cause it could be a bad ram stick. trouble shooting computers is no fun if you dont have extra stuff to swap out so you can find the problem. Good luck and Google alot
 

My Computer My Computer

OS
Win7 RC
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