Solved SBRE ROOT\LEGACY_SBRE\0000 ERROR - What and how to fix please!

glennc

New member
Power User
VIP
Local time
9:39 AM
Messages
1,024
Hello to all,
Not being as deeply into computing as I once was, I am unable to resolve this issue if it is indeed a problem. Always have gotten munificent assistance in this forum and hoping for a hand.
I have been having several issues on my computer and I found and ran for the first time, System Info > Problem Device. Much to my surprise I was confronted with the Device = SBRE, the PNP Device ID = ROOT\LEGACY_SBRE\0000, Error Code This device is not present, is not working properly, or does not have all it's drivers.
The computer is a homebuilt, this is the second board and processor running W7 Ultimate 64 Bit. It is a
MSI G52-XXXX1HA board and a AMD Phenom II X4 965 Processor. Did some research and got as far as going into the Device Manager, enabling hidden devices and in a list of Non-Plug and Play Devices I found the SBRE entry which shows an alert.

Capture.PNG

The unknown device is stopped and will not start because of uninstalled software.

Now as to the unknown issues I have that are discomforting and unknown to me as to why or how....
Both Motherboards have shown an inability to identify the SATA Ports consistently. Constant changing their order. C:\ drive becomes #1 and is shown as a secondary drive sometimes with my D:\ Drive showing as the primary or and vice versa.
The second problem is IIRC only occurring with the current board and processor, is that the OS will sometimes boot up to the control/alt/delete prompt and when entered, will not show the accounts and the drive will show intermittent brief drive activity and stay that way. This requires a reset, which advices that Windows shut down incorrectly when restarted and do I want to troubleshoot or run Windows normally. So far and much elementary troubleshooting, I have found that it seems to always function correctly after allowing the start Windows normally option. This issue is most often associated with a restart of some kind except for IIRC forced restarts.
Any assistance or ideas will as always be appreciated!
Glenn
 

My Computer My Computer

At a glance

Windows 7 UltimateAMD Phenom-II X4 9658192 MB DDR2-SDRAMATI Radeon HD 4200
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self-Built
OS
Windows 7 Ultimate
CPU
AMD Phenom-II X4 965
Motherboard
Gigabyte GA-MA785GM-US2H
Memory
8192 MB DDR2-SDRAM
Graphics Card(s)
ATI Radeon HD 4200
Sound Card
ATI Radeon HD 4200 High Definition Audo
Monitor(s) Displays
LG Electronics W1943
Screen Resolution
1360 X 768
Hard Drives
C: 500 GB Caviar Black SATA
E: 500 GB Caviar Black SATA
PSU
Ultra LSP 750
Case
Ultra XBlaster
Cooling
2 Fans, CPU Fan, PS Fan
Keyboard
Acer
Mouse
Logitech
Internet Speed
6 MB
Howdy again, is this the wrong section to post this question? Or is it just too vague to answer :o!
Glenn
 

My Computer My Computer

At a glance

Windows 7 UltimateAMD Phenom-II X4 9658192 MB DDR2-SDRAMATI Radeon HD 4200
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self-Built
OS
Windows 7 Ultimate
CPU
AMD Phenom-II X4 965
Motherboard
Gigabyte GA-MA785GM-US2H
Memory
8192 MB DDR2-SDRAM
Graphics Card(s)
ATI Radeon HD 4200
Sound Card
ATI Radeon HD 4200 High Definition Audo
Monitor(s) Displays
LG Electronics W1943
Screen Resolution
1360 X 768
Hard Drives
C: 500 GB Caviar Black SATA
E: 500 GB Caviar Black SATA
PSU
Ultra LSP 750
Case
Ultra XBlaster
Cooling
2 Fans, CPU Fan, PS Fan
Keyboard
Acer
Mouse
Logitech
Internet Speed
6 MB
Latecoming, I know - but jst for reference, this error is often caused by uninstalling AdAware - run the command

SC DELETE SBRE

in an Elevated Command Prompt and it should get rid of the error after a reboot.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Latecoming, I know - but jst for reference, this error is often caused by uninstalling AdAware - run the command

SC DELETE SBRE

in an Elevated Command Prompt and it should get rid of the error after a reboot.

Hello NoelDP,
I appreciate the information and your response! Thanks. Resolved by complete reinstall!!
Glenn
 

My Computer My Computer

At a glance

Windows 7 UltimateAMD Phenom-II X4 9658192 MB DDR2-SDRAMATI Radeon HD 4200
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self-Built
OS
Windows 7 Ultimate
CPU
AMD Phenom-II X4 965
Motherboard
Gigabyte GA-MA785GM-US2H
Memory
8192 MB DDR2-SDRAM
Graphics Card(s)
ATI Radeon HD 4200
Sound Card
ATI Radeon HD 4200 High Definition Audo
Monitor(s) Displays
LG Electronics W1943
Screen Resolution
1360 X 768
Hard Drives
C: 500 GB Caviar Black SATA
E: 500 GB Caviar Black SATA
PSU
Ultra LSP 750
Case
Ultra XBlaster
Cooling
2 Fans, CPU Fan, PS Fan
Keyboard
Acer
Mouse
Logitech
Internet Speed
6 MB
Back
Top