I am not sure if this is a Win 7 problem, MS Office problem or whatever. If I have posted this inappropriately, please forgive and I will go away.
I am running Office 2003 under Windows 7 RC. My HP All in One Photosmart 2575 is connected to my network via the router and prints just fine. However, Microsoft Office Document Scanning does not recognize the device as a scanner. The 'Choose Scanner' box is empty. If I connect the All in One to a USB port, Document Scanning finds the scanner and it works as expected.
What must I do to get the All in One to be detected as a scanner under Win7 when connected as a network device?
Thank you very much.
I am running Office 2003 under Windows 7 RC. My HP All in One Photosmart 2575 is connected to my network via the router and prints just fine. However, Microsoft Office Document Scanning does not recognize the device as a scanner. The 'Choose Scanner' box is empty. If I connect the All in One to a USB port, Document Scanning finds the scanner and it works as expected.
What must I do to get the All in One to be detected as a scanner under Win7 when connected as a network device?
Thank you very much.
My Computer
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- Dell XPS-8500
- OS
- Windows 7 Home Premium (Retail) Full version - With SP1
- CPU
- 3.10 Gig Intel Core i5-3350P
- Motherboard
- Dell 0NW73C A00
- Memory
- 8192 Megabytes Usable Installed Memory
- Monitor(s) Displays
- Samsung SyncMaster [Monitor] (19.1"vis, s/n HVELA10194, Octo
- Screen Resolution
- 1024 X 768
- Hard Drives
- INTEL SSDSA2CW120G3 ATA Device [Hard drive] (120.03 GB)
INTEL SSDSA2CW080G3 ATA Device [Hard drive] (80.02 GB)
- Keyboard
- HID Keyboard Device (HP)
- Mouse
- Dell (came with computer)
- Internet Speed
- cox high speed
- Other Info
- The above taken with Bel Arc Advisor

