Screen stays empty and only my mouse comes up

[harvey16]

Hello, I got a question. I just bought a new hard drive and windows 7. I installed the new hard drive and tried installing windows 7, but I dont get any ''pictures''. It goes up to picture 2 where I got to put in my language, but I do not actually get this screen. The screen stays empty and only my mouse comes up so I cant actually do anything. Any ideas?

 

[HenryN]

Got the same problem but i got XP already installed and when im trying to install W7 by booting it i get it. I hope someone can help us

 

[harvey16]

''luckily'' im not the only one I tend to have stupid problems with my computer ^^

 

[Bare Foot Kid]

Hello harvey16, welcome to Seven Forums!






Where did you get the copy (the disk) of Windows 7 you are trying to install?

 

[harvey16]

a hardware/software shop close to my house

 

[Bare Foot Kid]

a hardware/software shop close to my house

I guess we are going to do 20 questions.


Was it a brand new, still in the packaging authentic Microsoft product or is it something someone at the shop downloaded and burned.