SCSI/RAID Host Controller

[Benj]

I get this error when trying to update to Windows 7.

These devices might not work properly after the upgrade. Before upgrading, we recommend updating the drivers for these devices. Cancel the upgrade, open Control Panel and search for "update device drivers", or go to the device manufacturer's website to search for updated drivers.Storage controllers: SCSI/RAID Host Controller

These programs might not work properly after the upgrade. We recommend uninstalling these programs before upgrading. Cancel the upgrade, open Control Panel, and search for "uninstall a program". (Note: Programs marked as * can be safely reinstalled after the upgrade.
SCSI Pass Through Direct

But when I search for updates for the devices but nothing comes up. Can anyone help?

 

[Antman]

I get this error when trying to update to Windows 7.
...
But when I search for updates for the devices but nothing comes up. Can anyone help?

Please post your system specs under your User Profile - not in this thread, but in your profile.

I will conclude that you are searching for updates using Windows Update. If so, this is not the right place to look.

*Device Manager uses the same files as Windows Update

 

[seeny]

i have the same problem, have you found a fix yet Benj

 

[zigzag3143]

scsi problem

i have the same problem, have you found a fix yet Benj

As my learned collegue said three days ago. Add you system specs to your user profile so we can know what we are dealing with. If you dont know how its ok just ask. Or just post them. without them we cant help you

Ken

 

[seeny]

i've posted the specs i have, alls i really want to know is where to download the driver from

 

[Antman]

...alls i really want to know is where to download the driver from

support.dell.com - use your service tag to isolate the correct drivers. If there are no Win7 drivers available, get the Vista drivers.

Since that is alls you want to know, ignore the following:

If it fails to install the driver due to OS conflict:

The self-extracting file will create a folder - C:\Dell\Drivers\RRxxxxxx

From device manager, locate the splat (yellow icon) for your device. Open it, choose install or update driver. Browse your computer for file. Navigate to C:\Dell\Drivers\RRxxxxxx. Open the folder containing the INF (if necessary). Install driver. Click through any warnings.

 

[seeny]

cheers antman, i've checked the drivers on the dell site but there's no updates for the scsi/riad driver, the driver i have installed at the moment seems to be from microsoft and is version 6.0.6001.18034(vistasp1_gdr.080311-1621), anybody know where i can get an update from

 

[Antman]

cheers antman, i've checked the drivers on the dell site but there's no updates for the scsi/riad driver, the driver i have installed at the moment seems to be from microsoft and is version 6.0.6001.18034(vistasp1_gdr.080311-1621), anybody know where i can get an update from

Replace the MS driver u r using with the Dell driver. Run the upgrade advisor again. MS is telling you that they don't have a driver, which I don't believe anyway. You could go to Intel and get drivers, but you are overthinking this.

 

[seeny]

cheers again antman but there is no driver on the driver site

 

[zigzag3143]

raid driver

cheers again antman but there is no driver on the driver site

dell raid driver. have you googled it? asked dell support via chat or email. I have a dell as well and they are a PITA for drivers.

Ken

 

[seeny]

you right about them being a pita , i've been google all day, if i get a fix i'll post

sorry forgot to say that i've mailed dell

cheers zigzag3143 and antman

 

[Antman]

Seeny provided Dell Service Tag via PM. Intel Storage Matrix driver provided by Dell.

Seeny, are you sure you get the error message that the OP provided?

I am certain that you do not need to download this driver to install Windows 7. I am tempted to say that I categorically 100% know that you don't need this driver. I would almost go out on a limb and offer to buy you a new computer if you need this driver. Somebody stop me.

Verify that you are using build 7100 (or later) - dubious versions excluded.

 

[Michael Petersen]

try and take a look here ftp://ftp.dell.com/sysman/ CAB files for most new models..

Michael

 

[Antman]

try and take a look here ftp://ftp.dell.com/sysman/ CAB files for most new models..

Michael

Seeny is in error when he states that there is no driver listed at Dell for his Service Tag or particular model.

 

[seeny]

thanks again antman

the version i download on friday is

7100.0.090421-1700_x64fre_client_en-us_retail_ultimate-grc1culxfrer_en_dvd

when i run it i get this warning

[FONT=&quot]Upgrading Windows will affect the following features:[/FONT]

·[FONT=&quot] Windows Vista Ultimate Extras have been discontinued and will no longer be available after upgrading to Windows 7.[/FONT]

[FONT=&quot]Upgrading Windows will affect the following devices and/or programs:[/FONT]

[FONT=&quot]These devices might not work properly after the upgrade. Before upgrading, we recommend updating the drivers for these devices. Cancel the upgrade, open Control Panel and search for "update device drivers", or go to the device manufacturer's website to search for updated drivers. [/FONT]

• • [FONT=&quot]Storage controllers: SCSI/RAID Host Controller [/FONT]

[FONT=&quot]These programs might not work properly after the upgrade. We recommend uninstalling these programs before upgrading. Cancel the upgrade, open Control Panel, and search for "uninstall a program". (Note: Programs marked as * can be safely reinstalled after the upgrade.) [/FONT]

• • [FONT=&quot]Canon Easy-PhotoPrint EX [/FONT]
  • [FONT=&quot]Windows Mobile Device Center 6.1 * [/FONT]
  • [FONT=&quot]ATI CATALYST Install Manager * [/FONT]
  • [FONT=&quot]ATI Catalyst Control Center * [/FONT]

the only one that worries me is the scsi/riad

i called dell yesterday and they told me not to update the drive you've identified

buy me a new computer will it come with win7 )

thanks again for all your help

 

[seeny]

cheers michael i'll have a look

 

[Antman]

...the only one that worries me is the scsi/riad...i called dell yesterday and they told me not to update the drive you've identified...
buy me a new computer will it come with win7 )

Dell can only tell you not to upgrade for at least two reasons - Windows 7 is not an official product yet and Dell Support is staffed with junior grade techs at tier one.

Intel Matrix Storage Controller is perhaps the most widely distributed controller currently in use. It is certainly among the most widely distributed.

I will still almost buy you a new computer if you need to update this driver to install and operate Windows 7.

My guess is: You did not upgrade your installed version of the Dell provided driver this past March. It is a Dell labeled "critical" update. The notice that Windows upgrade advisor is giving is extracted from a fixed table of error responses. In a manner of speaking, Windows is simply incorrectly translating something it does not have a specific error code for.

That error code, if it were there, would state: Keep your drivers updated.

Download and install the Dell driver referenced in my earlier post. Boot. Run the upgrade advisor again.

I have the same Intel Matrix storage controller.

 

[Antman]

cheers michael i'll have a look

If you could not find the driver using your service tag, you should leave the ftp library alone. It is fun to look at, but you can turn your PC into a paperweight with what you find there.

 

[seeny]

If you could not find the driver using your service tag, you should leave the ftp library alone. It is fun to look at, but you can turn your PC into a paperweight with what you find there.

i hear that, again thanks for the support, i have to got out but i will do the update and post back with the result

thanks to all for the help

 

[seeny]

i've been given a fix and it was something i would never have thought of, removing daemon tools got rid of the warning :shock:

i'm going to upgrade soon so no doubt i'll be back for more help

again thanks to everybody that helped me