Secondary Seagate Hard drive disappears after making spinning sound

[Maximus542]

Hey guys bought a New seagate barracuda 1TB hard drive earlier this year and have been having problems with it for a couple of weeks now, the drive makes a spinning sound as it would when it starts up and does this for a couple of times till the drive disappears from my Pc I did scan the drive for errors but none came up i also ran Seagate tools and it states the drive is fine no errors were logged in event viewer and im about to return the drive but have lost my receipt can someone please advice me if there's anything else i can do

 

[HarriePateman]

Make sure all the cables are connected properly.

Open power options (Advanced) > disable power saving for storage devices.

 

[Maximus542]

Thanks for the reply all cables are connected properly even tried changing the cables with no luck if im understanding you correctly the setting you are referring to is by the power options in the advanced window where they ask turn hard disk of in any number of hours Ive already set it to never with no luck either

 

[HarriePateman]

Thanks for the reply all cables are connected properly even tried changing the cables with no luck if im understanding you correctly the setting you are referring to is by the power options in the advanced window where they ask turn hard disk of in any number of hours Ive already set it to never with no luck either

Hmm this is strange,

I found this online for you.

This could be caused by several different failures inside the hard drive.

If your data is important to you, stop what you are doing now and contact a data recovery service. Your attempts at diagnosing or fixing it may make the problem worse.

With it shutting down after a few seconds, just about anything could be wrong. Most hard drives will shutdown when they detect a severe error to try to prevent further damage.

The controller board could be bad, and swapping it with an identical one may solve the problem. For some drives, it doesn't need to be just the same model - it needs to be the same revision and firmware level as well.

The spindle motor could be seized or partially seized causing it to draw more power than it should and shutting down. If this is the case, put the hard drive in a freezer for a few hours. The cold will cause the metal to contract slightly, and may allow the drive to spin properly for a little while until it heats up again. Be sure to put it in an antistatic bag and make sure it doesn't get wet. When you plug it in, recover your most important files first.

The heads could be stuck or damaged, in which case there isn't much you can do.

 

[Maximus542]

Thanks ill try the freezer option if i cant get it to work properly after that ill try again to find the receipt and take it back to the vendor i bought it from

 

[HarriePateman]

No...

Dont try the freezer option, as that may void your warranty

 

[Maximus542]

lol ok thanks will keep that as last resort then if i cant find the receipt ive read somewhere else that i could try and update my bios as a last resort aswell

 

[HarriePateman]

Its worth a try, as it could be a firmware issue.

Il do some more research for you and get back to you

 

[HarriePateman]

Can i have the drives make and model please.

And maybe the serial number?

 

[Maximus542]

thanks for all the help every thing seems to be giving me trouble this weekend

 

[HarriePateman]

Sorry to hear that

 

[Maximus542]

Ok its a Seagate Barracuda 1000gb hard drive and the serial no is Z1D6CK4G

 

[Maximus542]

going to flash my bios now wish me luck

 

[HarriePateman]

Good luck buddy, im just looking into your harddrive now

 

[Maximus542]

Ok flashed my bios cant tell yet if it worked will check and let you know thanks for all the help so far have another problem now but have to open a new thread cos its not related to the hard drive issue

 

[HarriePateman]

Okay, Post the link il go over and take a look for you

Download this and perform a scan, it should be able to help you trouble shoot from there.

 

[Maximus542]

havent posted the tread yet still trying to look if i cant find the problem myself but thanks I cant see the link i must download though

 

[HarriePateman]

Sorry i forgot about the link : SeaTools for Windows | Seagate

Give me a clue on the other problem

 

[Maximus542]

I have already ran sea tools for windows and in dos both results tested the drive is fine that's what i cant understand but i haven't lost my drive since thew bios flash so i hoping that solved the issue the other problem im having is graphics related im testing my gpu now or it could be my monitor

 

[HarriePateman]

OKay its possible the BIOS update solved the problem.

In regards to your GFX Driver.

Run Driver Verified, and it should result in a BSOD of which i will be able to tell you about your graphics driver.

   Information

Driver Verifier runs in the background, "testing" drivers for bugs. If it finds one, a Blue Screen of Death (BSOD) will result; the corresponding dump file will hopefully show the faulty driver.

:ar:http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html