See Wireless Network But Can't Connect to It

Katahdin

New member
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Messages
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Just bought a new Acer Aspire Laptop today with Windows 7 Home. Out of the box and ready to go. I can see my wireless network in my network connections. I have tried to connect to it but it says its unable to connect. All my other computers in the house are able to connect wirlessly right now. I have reset the router but no help. I think I am missing soemthing fairly simple here whereas I can see my wireless networks and everyone elses in the neighborhood near me (all encrypted so I can't try thiers).

What am I missing?
 

My Computer My Computer

At a glance

Windows 7 HomeAMD Athlon™ single-core processor TF-203 GB DDR2ATI Radeon HD 3200
Computer Manufacturer/Model Number
Acer Aspire 5532 Series Model #KAWGO
OS
Windows 7 Home
CPU
AMD Athlon™ single-core processor TF-20
Memory
3 GB DDR2
Graphics Card(s)
ATI Radeon HD 3200
Monitor(s) Displays
15.6" CineCrystal LCD high-definition widescreen display
Hard Drives
SATA (5400 rpm) 160 GB
Just bought a new Acer Aspire Laptop today with Windows 7 Home. Out of the box and ready to go. I can see my wireless network in my network connections. I have tried to connect to it but it says its unable to connect. All my other computers in the house are able to connect wirlessly right now. I have reset the router but no help. I think I am missing soemthing fairly simple here whereas I can see my wireless networks and everyone elses in the neighborhood near me (all encrypted so I can't try thiers).

What am I missing?

Are you using homegroup for networking? are there any non win 7 computers on the network?

can you type cmd in search>ipconfig /all. take a screen shot and upload it to us

Ken
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
I am not using homegroup for networking. There are 2 pcs total on the network that use XP Pro.
 

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My Computer My Computer

At a glance

Windows 7 HomeAMD Athlon™ single-core processor TF-203 GB DDR2ATI Radeon HD 3200
Computer Manufacturer/Model Number
Acer Aspire 5532 Series Model #KAWGO
OS
Windows 7 Home
CPU
AMD Athlon™ single-core processor TF-20
Memory
3 GB DDR2
Graphics Card(s)
ATI Radeon HD 3200
Monitor(s) Displays
15.6" CineCrystal LCD high-definition widescreen display
Hard Drives
SATA (5400 rpm) 160 GB
A little bit better (bigger) image for us to look at......
 

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My Computer My Computer

At a glance

Windows 7 HomeAMD Athlon™ single-core processor TF-203 GB DDR2ATI Radeon HD 3200
Computer Manufacturer/Model Number
Acer Aspire 5532 Series Model #KAWGO
OS
Windows 7 Home
CPU
AMD Athlon™ single-core processor TF-20
Memory
3 GB DDR2
Graphics Card(s)
ATI Radeon HD 3200
Monitor(s) Displays
15.6" CineCrystal LCD high-definition widescreen display
Hard Drives
SATA (5400 rpm) 160 GB
enable netbios under tcpip and in services
 

My Computer My Computer

At a glance

windows 7 ultimate 64
OS
windows 7 ultimate 64
Hmmmmm.......can't find a place to enable netbios in services or under TCIP anywhere.......
 

My Computer My Computer

At a glance

Windows 7 HomeAMD Athlon™ single-core processor TF-203 GB DDR2ATI Radeon HD 3200
Computer Manufacturer/Model Number
Acer Aspire 5532 Series Model #KAWGO
OS
Windows 7 Home
CPU
AMD Athlon™ single-core processor TF-20
Memory
3 GB DDR2
Graphics Card(s)
ATI Radeon HD 3200
Monitor(s) Displays
15.6" CineCrystal LCD high-definition widescreen display
Hard Drives
SATA (5400 rpm) 160 GB
Just googled this problem and I see there are big problems with trying to connect Windows 7 to a wireless network. What a shame that Microsft released another buggy operating system. You would have thought they would have learned with VISTA.
 

My Computer My Computer

At a glance

Windows 7 HomeAMD Athlon™ single-core processor TF-203 GB DDR2ATI Radeon HD 3200
Computer Manufacturer/Model Number
Acer Aspire 5532 Series Model #KAWGO
OS
Windows 7 Home
CPU
AMD Athlon™ single-core processor TF-20
Memory
3 GB DDR2
Graphics Card(s)
ATI Radeon HD 3200
Monitor(s) Displays
15.6" CineCrystal LCD high-definition widescreen display
Hard Drives
SATA (5400 rpm) 160 GB
I just plugged the laptop directly into the router and voola! It is connected to the internet and I am able to browse the web. Just need to fix the wireless part now...........
 

My Computer My Computer

At a glance

Windows 7 HomeAMD Athlon™ single-core processor TF-203 GB DDR2ATI Radeon HD 3200
Computer Manufacturer/Model Number
Acer Aspire 5532 Series Model #KAWGO
OS
Windows 7 Home
CPU
AMD Athlon™ single-core processor TF-20
Memory
3 GB DDR2
Graphics Card(s)
ATI Radeon HD 3200
Monitor(s) Displays
15.6" CineCrystal LCD high-definition widescreen display
Hard Drives
SATA (5400 rpm) 160 GB
How is your wireless network configured? Are you using WPA2/AES? Did you enter the SSID correctly and use the correct password? What actual error message did you get when you tried to connect to the network?

It helps if you provide your network configuration details, so we can properly diagnosis the problem.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64 SP1Core i7-2670QM8GB DDR3 PC3-10600Intel HD Graphics 3000 + GeForce GT 540M
Computer Manufacturer/Model Number
Dell XPS 15 L502x
OS
Windows 7 Ultimate x64 SP1
CPU
Core i7-2670QM
Memory
8GB DDR3 PC3-10600
Graphics Card(s)
Intel HD Graphics 3000 + GeForce GT 540M
Screen Resolution
1920x1080
Hard Drives
1TB 5400RPM Seagate
You could have a firewall or anti virus preventing your from connecting wireless. I would check to see what came pre-installed.
 

My Computer My Computer

At a glance

Windows 7 x64Intel Core i7 930OCZ 6GBkit OCZ3G1600LV6GK 8-8-8-24-2T 1.65V(2) HIS ATI Radeon HD 5770 CROSSFIRE (H577QT1GD)
Computer Manufacturer/Model Number
Built by Mark
OS
Windows 7 x64
CPU
Intel Core i7 930
Motherboard
Gigabyte GA-X58A-UD3R Bios F5
Memory
OCZ 6GBkit OCZ3G1600LV6GK 8-8-8-24-2T 1.65V
Graphics Card(s)
(2) HIS ATI Radeon HD 5770 CROSSFIRE (H577QT1GD)
Sound Card
On board Realtek HD
Monitor(s) Displays
Samsung SyncMaster 2343 22" Wide Screen
Screen Resolution
2048x1152
Hard Drives
Two Western Digital 320 Gig Blue series WDC WD3200AAKS-00L9A0
PSU
Corsiar 750 watts TX750W
Case
Antec NINE Hundred Two (air filters & adjustable fan speed)
Cooling
Cooler Master Hyper 212 Plus CPU cooler
Keyboard
Logitech
Mouse
Logitech MX310
Internet Speed
20 meg down/ 5 meg up
Other Info
Hewlett Packard Deskjet 932C printer
Epson 4990 Photo scanner
Now that you are connected to internet have a look at windows update and see if you have a driver update to install for your Acer Notify 802.11b/g/Draft-N adapter.
 

My Computer My Computer

At a glance

Windows 7 Ulti. x64AMD Phenom 8450 triple-core 2.10 ghz4GBATI Radion HD 3200
Computer Manufacturer/Model Number
Gateway GT5692
OS
Windows 7 Ulti. x64
CPU
AMD Phenom 8450 triple-core 2.10 ghz
Memory
4GB
Graphics Card(s)
ATI Radion HD 3200
Monitor(s) Displays
Gateway FPD1775W
Screen Resolution
1280x720
Hard Drives
465.6613 Gibibytes
I will do that. I have downloaded all the updates for the laptop. Firewall is disables as well as the antivirus. These are the first things I did. LIke I said I can see my network, as well as all the neoighbors around me networks (all secured) mine is open.

You've asked for newtork details. What would you like to see - some screen shots of the network configuration from the adapter tab?
 

My Computer My Computer

At a glance

Windows 7 HomeAMD Athlon™ single-core processor TF-203 GB DDR2ATI Radeon HD 3200
Computer Manufacturer/Model Number
Acer Aspire 5532 Series Model #KAWGO
OS
Windows 7 Home
CPU
AMD Athlon™ single-core processor TF-20
Memory
3 GB DDR2
Graphics Card(s)
ATI Radeon HD 3200
Monitor(s) Displays
15.6" CineCrystal LCD high-definition widescreen display
Hard Drives
SATA (5400 rpm) 160 GB
In the connect to network box its says Windows was unable to connect to (my SSID name)
 

My Computer My Computer

At a glance

Windows 7 HomeAMD Athlon™ single-core processor TF-203 GB DDR2ATI Radeon HD 3200
Computer Manufacturer/Model Number
Acer Aspire 5532 Series Model #KAWGO
OS
Windows 7 Home
CPU
AMD Athlon™ single-core processor TF-20
Memory
3 GB DDR2
Graphics Card(s)
ATI Radeon HD 3200
Monitor(s) Displays
15.6" CineCrystal LCD high-definition widescreen display
Hard Drives
SATA (5400 rpm) 160 GB
Updated Acer Notify 802.11b/g/Draft-N driver (driver was current)
 

My Computer My Computer

At a glance

Windows 7 HomeAMD Athlon™ single-core processor TF-203 GB DDR2ATI Radeon HD 3200
Computer Manufacturer/Model Number
Acer Aspire 5532 Series Model #KAWGO
OS
Windows 7 Home
CPU
AMD Athlon™ single-core processor TF-20
Memory
3 GB DDR2
Graphics Card(s)
ATI Radeon HD 3200
Monitor(s) Displays
15.6" CineCrystal LCD high-definition widescreen display
Hard Drives
SATA (5400 rpm) 160 GB
I would check the router settings as well.

To do that, Find your default Gateway IP address.
and type that address into your Browser, it is usually 192.168.0.1

Check your routers wireless settings..
Do you have other computers connecting to your wireless, if so are they working?

Hope this Helps...
 

My Computer My Computer

At a glance

Windows Seven x642.2 GHz Dual Core4GBATI Mobility RADEON HD 3470
Computer Manufacturer/Model Number
HP Pavilion dv5 Notebook PC
OS
Windows Seven x64
CPU
2.2 GHz Dual Core
Motherboard
Quanta 3600
Memory
4GB
Graphics Card(s)
ATI Mobility RADEON HD 3470
Sound Card
ATI
Monitor(s) Displays
Laptop
Hard Drives
ATA Hitachi HTS543215 (5400RPM)
Case
Laptop
Cooling
Fan
Internet Speed
Basic DSL 1.5 up and Down
Yes......I have an XP machine connected to the network wirelessly..............
 

My Computer My Computer

At a glance

Windows 7 HomeAMD Athlon™ single-core processor TF-203 GB DDR2ATI Radeon HD 3200
Computer Manufacturer/Model Number
Acer Aspire 5532 Series Model #KAWGO
OS
Windows 7 Home
CPU
AMD Athlon™ single-core processor TF-20
Memory
3 GB DDR2
Graphics Card(s)
ATI Radeon HD 3200
Monitor(s) Displays
15.6" CineCrystal LCD high-definition widescreen display
Hard Drives
SATA (5400 rpm) 160 GB
Have you tried windows 7 troubleshooter? Type trouble into seach and click on troubleshooting and then network connection.
 

My Computer My Computer

At a glance

Windows 7 Ulti. x64AMD Phenom 8450 triple-core 2.10 ghz4GBATI Radion HD 3200
Computer Manufacturer/Model Number
Gateway GT5692
OS
Windows 7 Ulti. x64
CPU
AMD Phenom 8450 triple-core 2.10 ghz
Memory
4GB
Graphics Card(s)
ATI Radion HD 3200
Monitor(s) Displays
Gateway FPD1775W
Screen Resolution
1280x720
Hard Drives
465.6613 Gibibytes
Yeah......used the troubleshooter....a couple of times.......no luck....
 

My Computer My Computer

At a glance

Windows 7 HomeAMD Athlon™ single-core processor TF-203 GB DDR2ATI Radeon HD 3200
Computer Manufacturer/Model Number
Acer Aspire 5532 Series Model #KAWGO
OS
Windows 7 Home
CPU
AMD Athlon™ single-core processor TF-20
Memory
3 GB DDR2
Graphics Card(s)
ATI Radeon HD 3200
Monitor(s) Displays
15.6" CineCrystal LCD high-definition widescreen display
Hard Drives
SATA (5400 rpm) 160 GB
Some have suggested that ip6 can cause problems you can try unticking that and while there see if auto connect is selected in ip4. Give this a try if you have not already.
networking ip6.JPG
 

My Computer My Computer

At a glance

Windows 7 Ulti. x64AMD Phenom 8450 triple-core 2.10 ghz4GBATI Radion HD 3200
Computer Manufacturer/Model Number
Gateway GT5692
OS
Windows 7 Ulti. x64
CPU
AMD Phenom 8450 triple-core 2.10 ghz
Memory
4GB
Graphics Card(s)
ATI Radion HD 3200
Monitor(s) Displays
Gateway FPD1775W
Screen Resolution
1280x720
Hard Drives
465.6613 Gibibytes
^^^^I'll be trying this next.........thanks for eveyones help on this.............
 

My Computer My Computer

At a glance

Windows 7 HomeAMD Athlon™ single-core processor TF-203 GB DDR2ATI Radeon HD 3200
Computer Manufacturer/Model Number
Acer Aspire 5532 Series Model #KAWGO
OS
Windows 7 Home
CPU
AMD Athlon™ single-core processor TF-20
Memory
3 GB DDR2
Graphics Card(s)
ATI Radeon HD 3200
Monitor(s) Displays
15.6" CineCrystal LCD high-definition widescreen display
Hard Drives
SATA (5400 rpm) 160 GB
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