Hello Stgrollin and thank you for your help,
Believe it or not, I actually found the add a device button earlier and had tgried I with no results. Following your nstructions, I did it again and it does not see the receiver. So I clicked the link that said “What if Windows doesn’ find my device?” Trying to think ahead to what info you may need, I copied the info as well as my results to all they suggest. Here are my findings:
• Make sure the device you're trying to pair with (connect to) isn't turned off, low on battery power, or in sleep mode.
*** All are working as needed. I don’t know about the sleep mode.
• Make sure you haven't already added the device to your computer. Devices that have already been added aren't displayed in the list of devices you can
connect to in the Add a device wizard.
***I haven’t added it so I don’t see how it could be there.
• Make sure the device is within wireless range of your computer, typically within six to nine feet for most Bluetooth devices, or within 100 feet for a
Wi[FONT="]‑[/FONT]Fi device. If you aren't sure if the device is in range, try moving it closer to your computer. If there's a wall between the device and the computer,
try putting the device and computer in the same room.
***I have it sitting on the table right beside my laptop.
• Make sure there are no other devices interfering with the wireless device, such as microwave ovens, cordless phones, or other wireless devices.
***My microwave is not operating currently, my mobile phone is in the other room and as far as I know, that’s the only things it could possibly be referring to.
• If your computer uses an external Bluetooth or Wi[FONT="]‑[/FONT]Fi adapter, make sure the adapter is working correctly and is attached and installed properly.
***If it does, I don’t know anything a about it.
• If Bluetooth capability is integrated into your computer, make sure the Bluetooth radio transmitter is turned on. This might also turn your wireless network
receiver on and off. Many laptops have an external switch for turning the transmitter on and off. If you aren't sure how to turn it on, check the information
that came with your computer or go to the manufacturer's website.
***Now, this may be something to look ingot. I do know we turned on a switch a long while back so that I could get my laptop networked with my printer and my desktop, and I’m thinking this would be the same one. If not, when my husband gets home, I can ask him tgo look at my laptop. If anyone owns a Toshiba L500 series with Satgellitge, maybe tghey could ltell me where to find this magical switch! J
• Make sure the device is discoverable. When a Bluetooth device is set to be discoverable, it sends out radio signals to advertise its location to other
devices and computers. If you aren’t sure how to set your device to be discoverable, check the information that came with your device or go to the manufacturer’s
website. A device (such as a wireless mouse or a keyboard) might have a button on it that you need to push, while others (such as a Bluetooth mobile phone)
might have a setting in their software menu that you need to select to make them discoverable.
*** Nothing mentioned in the manual and I feel no switches or buttons on my GPS receiver, other than the on/off one.
• If you're trying to add a wireless network device, it must be configured for your wireless network before you can add it to your computer. If you aren't
sure how to do this, check the information that came with the device or go to the manufacturer's website.Note
• Some Wi[FONT="]‑[/FONT]Fi devices need to be put into a discovery mode known as Wireless Protected Setup (WPS) before they can be detected. To learn more, check the
information that came with the device or go to the manufacturer's website.
***HUH???
• If you’re using Bluetooth software from a manufacturer other than Microsoft, Windows might not be able to detect your Bluetooth device and let you add
it to your computer. To check if your Bluetooth software came from Microsoft, follow these steps:
1. Click to open Control Panel.
2. In the Control Panel search box, type Bluetooth, and then click Change Bluetooth settings.
3. In the Bluetooth Settings dialog box, click the Hardware tab and look for Microsoft Bluetooth Enumerator. If you don't see this, then your Bluetooth
software didn't come from Microsoft.
***All I saw was change connection settings. When in there, it tells me that I have it set to work with USB and allow data devices when connected to the computer among othe things. I don’t recall all of them now but I can get it back if you need It. Thre were no tabs in there at all.
Was this helpful?Nuh-uh!! LOL
Thanks, Lynn