shadow copy

[deanie44]

Hi everyone. I am trying to backup my computer to an external hdd and I continue to receive an error message stating that the shadow copy could not be created. I have researched on the internet concerning this issue, but the troubleshooting did not fix the problem. I have performed a backup before to this hard drive and was successful. Any clue to what is wrong? Any assistance will be appreciated. deanie44

 

[richc46]

Don't worry about Shadow Copy. Try what most of the pros here use. Macrium is free and saved me at least a few times
Macrium Reflect FREE Edition - Information and download

 

[andrew129260]

Method 1: Verify the Volume Shadow Copy and Windows backup service is started. If it has not started, start the service and check. Follow these steps:



a) Click Start, type “services” on the start search box and press enter.

b) Scroll down and check for the service mentioned above (Volume Shadow Copy and Windows backup).

c) Double click each of the services and start them if they have not started. Click ok.



Method 2: Run the System File Checker (SFC) scan to fix any corrupted files.



You may also refer this article for more information:


System Restore: frequently asked questions - Windows Help

What is System Restore? - Windows Help

http://windows.microsoft.com/en-us/windows7/what-is-system-protectio