Shutdown problem, tried everthing!

conoflex

New member
Power User
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Local time
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113
Location
Bridgend, S.Wales
Few days ago my rig started acting up when I shut it down after the normal few seconds the display turns off but the computer itself will not shut off.
I have run antispyware in safe mode as well as in normal mode also the same with the antivirus too.
Even done a system restore back before it started acting up but nothing. Anyone else had this ever or any suggestions/hep would be good.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Pro 64 bit
CPU
Intel i7-3770K Processor
Motherboard
ASRock > Products > Fatal1ty Z77 Professional
Memory
32gb [RipjawsX] F3-12800CL10Q-32GBXL
Graphics Card(s)
ASUS HD7970-DC2T-3GD5
Sound Card
Asus Xonar D2/PM
Monitor(s) Displays
Iiyama prolite E2773HDS
Screen Resolution
1920 x 1080
Hard Drives
Crucial - 128GB M4 - CT128M4SSD2// 2TB Seagate Barracuda Green // 2TB Hitachi | Deskstar 5K3000 //
PSU
Corsair HX850 Modular PSU
Case
Bitfenix Shinobi XL
Cooling
Water cooled CPU loop
Keyboard
Tt esports
Mouse
Logitech G700 gaming mouse
Internet Speed
38mb
Antivirus
MSE
Browser
Chrome
Other Info
Lite-On iHAS624 DVD RW - Internal.
Buffalo Nfiniti WBMR-G300N router.
DuoSwap MB971SP-B 2.5"/3.5" SATA Hot Swap Drive Caddy.

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
home built
OS
Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64 +Linux_VMs +Chromium_VM
CPU
AMD Athlon II x4 620
Motherboard
Gigabyte GA-MA785G-UD3H
Memory
6GB GSkill DDR2 800
Graphics Card(s)
AMD 4670 GPU + AMD 4200 IGP
Sound Card
on board Realtek ALC889A
Monitor(s) Displays
RCA 40" LCD TV, Insignia 32" LCD TV, HP 15" LCD monitor
Screen Resolution
1680 x 1050
Hard Drives
OCZ Vertex 3 120GB,
Samsung F3 1TB (3),
Several others - WD, Seagate, Hitachi, ...
PSU
Corsair 500 W
Case
Rosewill mid tower
Cooling
CM 90mm rifle
Keyboard
Gyration wireless, Logitech wireless, Dell USB wired
Mouse
Gyration wireless, Logitech wireless, V7 USB wired
Internet Speed
Spectrum - 100Mbps D / 10Mbps U
Antivirus
Avast, MBAM3, EMET, WinPatrol
Browser
Pale Moon, Firefox, IE
Other Info
2 multi-boot PC's
Mainly HTPC/Office/Gen purpose (no gaming).
Trendnet USB KVM.
LG DVD burner/Blue Ray Player.
Tray system for removable SATA backup drives.

Not currently OCd, under-volted.
I use Hybrid sleep, rarely re-boot or shutdown.

Hauppauge HD-PVR, Avermedia PCIe TV Tuner, Hauppauge PCI TV Tuner.
I give it a go, cheers
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Pro 64 bit
CPU
Intel i7-3770K Processor
Motherboard
ASRock > Products > Fatal1ty Z77 Professional
Memory
32gb [RipjawsX] F3-12800CL10Q-32GBXL
Graphics Card(s)
ASUS HD7970-DC2T-3GD5
Sound Card
Asus Xonar D2/PM
Monitor(s) Displays
Iiyama prolite E2773HDS
Screen Resolution
1920 x 1080
Hard Drives
Crucial - 128GB M4 - CT128M4SSD2// 2TB Seagate Barracuda Green // 2TB Hitachi | Deskstar 5K3000 //
PSU
Corsair HX850 Modular PSU
Case
Bitfenix Shinobi XL
Cooling
Water cooled CPU loop
Keyboard
Tt esports
Mouse
Logitech G700 gaming mouse
Internet Speed
38mb
Antivirus
MSE
Browser
Chrome
Other Info
Lite-On iHAS624 DVD RW - Internal.
Buffalo Nfiniti WBMR-G300N router.
DuoSwap MB971SP-B 2.5"/3.5" SATA Hot Swap Drive Caddy.
Is the PC overclocked?

I remember having a similar problem a long long time ago and it was down to a bad overclock.
 

My Computer

OS
Windows 7 Professional 64 bit
No not at the moment.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Pro 64 bit
CPU
Intel i7-3770K Processor
Motherboard
ASRock > Products > Fatal1ty Z77 Professional
Memory
32gb [RipjawsX] F3-12800CL10Q-32GBXL
Graphics Card(s)
ASUS HD7970-DC2T-3GD5
Sound Card
Asus Xonar D2/PM
Monitor(s) Displays
Iiyama prolite E2773HDS
Screen Resolution
1920 x 1080
Hard Drives
Crucial - 128GB M4 - CT128M4SSD2// 2TB Seagate Barracuda Green // 2TB Hitachi | Deskstar 5K3000 //
PSU
Corsair HX850 Modular PSU
Case
Bitfenix Shinobi XL
Cooling
Water cooled CPU loop
Keyboard
Tt esports
Mouse
Logitech G700 gaming mouse
Internet Speed
38mb
Antivirus
MSE
Browser
Chrome
Other Info
Lite-On iHAS624 DVD RW - Internal.
Buffalo Nfiniti WBMR-G300N router.
DuoSwap MB971SP-B 2.5"/3.5" SATA Hot Swap Drive Caddy.
hi there.

i'm curious whether your shutdown problem has been solved or not.
cause i have the exact same problem.
i've been post a thread also, but no answer till this day.
if you have solve the problem, if you don't mind,
would you kindly post how to solve it ?

thx.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Ultimate x64
CPU
Intel Core i5 6400 (Skylake)
Motherboard
Gigabyte GA H170 HD3
Memory
2 x 8 GB DDR4 CORSAIR
Graphics Card(s)
None (onboard Intel HD 530)
Sound Card
Onboard
Monitor(s) Displays
LG 24MP88HM (IPS)
Screen Resolution
1920x1080
Hard Drives
1 x 1 TB WDC BLACK SATA III
1 x 750 GB WDC SATA III
1 x 2 TB WDC SATA III
1 x 3 TB SEAGATE SATA III
PSU
Xigmatek NRP 650 WV
Case
Silverstone Precision Series PS-01
Cooling
Standard
Keyboard
Logitech Wireless MK270
Mouse
Logitech Wireless M325
Internet Speed
FASTNET by FIRST MEDIA 6-10mbps
Antivirus
None
Browser
Google Chrome auto update
Hi, I did solve it after a long battle with my rig, did clean install minimised the software install.
But the problem was still there, I then started taking hardware out bit by bit till I found the culprit which turned out to be my Icy Dock usb3 which I have had for a while and never caused any trouble before I changed it's usb port tried all of usb 2 & 3 still the same.
So now I just leave it turned off till I need to use it.
But I still have no idea why it does this but hey part of computing isn't it. :D
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Pro 64 bit
CPU
Intel i7-3770K Processor
Motherboard
ASRock > Products > Fatal1ty Z77 Professional
Memory
32gb [RipjawsX] F3-12800CL10Q-32GBXL
Graphics Card(s)
ASUS HD7970-DC2T-3GD5
Sound Card
Asus Xonar D2/PM
Monitor(s) Displays
Iiyama prolite E2773HDS
Screen Resolution
1920 x 1080
Hard Drives
Crucial - 128GB M4 - CT128M4SSD2// 2TB Seagate Barracuda Green // 2TB Hitachi | Deskstar 5K3000 //
PSU
Corsair HX850 Modular PSU
Case
Bitfenix Shinobi XL
Cooling
Water cooled CPU loop
Keyboard
Tt esports
Mouse
Logitech G700 gaming mouse
Internet Speed
38mb
Antivirus
MSE
Browser
Chrome
Other Info
Lite-On iHAS624 DVD RW - Internal.
Buffalo Nfiniti WBMR-G300N router.
DuoSwap MB971SP-B 2.5"/3.5" SATA Hot Swap Drive Caddy.
if the usb device was powered from another source that was still active when the PC is shut down, the power from it goes the other way around and keeps powered some components on the mobo. (which is annoying)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom built
OS
Win 7 Pro 64-bit 7601
CPU
AMD Phenom 9650 QuadCore, revision DR-B3
Motherboard
ASUS M4A78
Memory
5 GB yes I run 2x 2GB and 1x 1GB, different brand, spank me.
Graphics Card(s)
NVIDIA GeForce 9800 GT 512 Mb, unknown manufacturer.
Sound Card
Crappy Realtek Integrated Audio
Monitor(s) Displays
Fujitsu Siemens P19-3P
Screen Resolution
1280 x 1024 x 32 bits @ 60 Hz Oh yeah, 4:3 rocks!
Hard Drives
(1) MAXTOR S TM3320613AS SATA Disk Device (2) STM35004 18AS SATA Disk Device (3) TOSHIBA USB 2.5"-HDD
PSU
whatever, around 450w
Case
Scavenged from old company PC, 10+ years old
Cooling
CPU fan, GPU fan, case fan, nothing fancy
Keyboard
Microsoft, PS/2, white.
Mouse
Optical, logitec.
Internet Speed
effective max speeds: 70-ish kB/s down 30-ish kB/s up
Antivirus
Avira, free edition.
Browser
Firefox with FXChrome to make it look like Google Chrome :P
Other Info
Was discarded by previous owner due to "horrible performance".
Was running Win Xp from a IDE drive. Yeah. Was a pain.
SATA II drive and Win7 and it zips away! Yay!
Ah right, thanks for that. weird tho as it never did it before changing my motherboard.
Just started doing something weird too! I shut it down and within 20-30 seconds it boots back up again, can't find the reason for it doing this. :(
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Pro 64 bit
CPU
Intel i7-3770K Processor
Motherboard
ASRock > Products > Fatal1ty Z77 Professional
Memory
32gb [RipjawsX] F3-12800CL10Q-32GBXL
Graphics Card(s)
ASUS HD7970-DC2T-3GD5
Sound Card
Asus Xonar D2/PM
Monitor(s) Displays
Iiyama prolite E2773HDS
Screen Resolution
1920 x 1080
Hard Drives
Crucial - 128GB M4 - CT128M4SSD2// 2TB Seagate Barracuda Green // 2TB Hitachi | Deskstar 5K3000 //
PSU
Corsair HX850 Modular PSU
Case
Bitfenix Shinobi XL
Cooling
Water cooled CPU loop
Keyboard
Tt esports
Mouse
Logitech G700 gaming mouse
Internet Speed
38mb
Antivirus
MSE
Browser
Chrome
Other Info
Lite-On iHAS624 DVD RW - Internal.
Buffalo Nfiniti WBMR-G300N router.
DuoSwap MB971SP-B 2.5"/3.5" SATA Hot Swap Drive Caddy.
Ah right, thanks for that. weird tho as it never did it before changing my motherboard.
Just started doing something weird too! I shut it down and within 20-30 seconds it boots back up again, can't find the reason for it doing this. :(

Are you saying you changed the motherboard and after that these problems started?
When you changed the motherboard did you re-install Windows?
Or, did you just use the Win 7 that was installed for the old MB?

You could look through BIOS and disable anything that can Wake the computer or restart it.
Each MB BIOS can be different so i would just look through every setting looking for these options.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
home built
OS
Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64 +Linux_VMs +Chromium_VM
CPU
AMD Athlon II x4 620
Motherboard
Gigabyte GA-MA785G-UD3H
Memory
6GB GSkill DDR2 800
Graphics Card(s)
AMD 4670 GPU + AMD 4200 IGP
Sound Card
on board Realtek ALC889A
Monitor(s) Displays
RCA 40" LCD TV, Insignia 32" LCD TV, HP 15" LCD monitor
Screen Resolution
1680 x 1050
Hard Drives
OCZ Vertex 3 120GB,
Samsung F3 1TB (3),
Several others - WD, Seagate, Hitachi, ...
PSU
Corsair 500 W
Case
Rosewill mid tower
Cooling
CM 90mm rifle
Keyboard
Gyration wireless, Logitech wireless, Dell USB wired
Mouse
Gyration wireless, Logitech wireless, V7 USB wired
Internet Speed
Spectrum - 100Mbps D / 10Mbps U
Antivirus
Avast, MBAM3, EMET, WinPatrol
Browser
Pale Moon, Firefox, IE
Other Info
2 multi-boot PC's
Mainly HTPC/Office/Gen purpose (no gaming).
Trendnet USB KVM.
LG DVD burner/Blue Ray Player.
Tray system for removable SATA backup drives.

Not currently OCd, under-volted.
I use Hybrid sleep, rarely re-boot or shutdown.

Hauppauge HD-PVR, Avermedia PCIe TV Tuner, Hauppauge PCI TV Tuner.
Hi, I did solve it after a long battle with my rig, did clean install minimised the software install.
But the problem was still there, I then started taking hardware out bit by bit till I found the culprit which turned out to be my Icy Dock usb3 which I have had for a while and never caused any trouble before I changed it's usb port tried all of usb 2 & 3 still the same.
So now I just leave it turned off till I need to use it.
But I still have no idea why it does this but hey part of computing isn't it. :D

thx for your reply.

i'm struggling with this also. with my previous gigabyte motherboard (GA EP45 UD3P), this problem doesn't happen.

what i could tell so far, this shutdown problem usually happen after
25-30 minute of windows session ( with my external Samsung 500 GB USB 3.0
still attached, but not accessed, so it kinda goes to sleep mode by itself ).

tonight i'll try playing some games and watch some movies, for about 30-40 minutes.
and right before shutdown, i'll wake my usb 3.0 drive.

i'll post the result.

:-D

thx
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Ultimate x64
CPU
Intel Core i5 6400 (Skylake)
Motherboard
Gigabyte GA H170 HD3
Memory
2 x 8 GB DDR4 CORSAIR
Graphics Card(s)
None (onboard Intel HD 530)
Sound Card
Onboard
Monitor(s) Displays
LG 24MP88HM (IPS)
Screen Resolution
1920x1080
Hard Drives
1 x 1 TB WDC BLACK SATA III
1 x 750 GB WDC SATA III
1 x 2 TB WDC SATA III
1 x 3 TB SEAGATE SATA III
PSU
Xigmatek NRP 650 WV
Case
Silverstone Precision Series PS-01
Cooling
Standard
Keyboard
Logitech Wireless MK270
Mouse
Logitech Wireless M325
Internet Speed
FASTNET by FIRST MEDIA 6-10mbps
Antivirus
None
Browser
Google Chrome auto update
Ah right, thanks for that. weird tho as it never did it before changing my motherboard.
Just started doing something weird too! I shut it down and within 20-30 seconds it boots back up again, can't find the reason for it doing this. :(

Are you saying you changed the motherboard and after that these problems started?
When you changed the motherboard did you re-install Windows?
Or, did you just use the Win 7 that was installed for the old MB?

You could look through BIOS and disable anything that can Wake the computer or restart it.
Each MB BIOS can be different so i would just look through every setting looking for these options.

First time of installing new board i didn't do clean install but have since done one (if u know what i mean ;) )
been through the bios a few times and think everything is off that has to do with this problem. My BIOS is the new EFI one.

mylanox

Look forward to seeing your results. :D
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Pro 64 bit
CPU
Intel i7-3770K Processor
Motherboard
ASRock > Products > Fatal1ty Z77 Professional
Memory
32gb [RipjawsX] F3-12800CL10Q-32GBXL
Graphics Card(s)
ASUS HD7970-DC2T-3GD5
Sound Card
Asus Xonar D2/PM
Monitor(s) Displays
Iiyama prolite E2773HDS
Screen Resolution
1920 x 1080
Hard Drives
Crucial - 128GB M4 - CT128M4SSD2// 2TB Seagate Barracuda Green // 2TB Hitachi | Deskstar 5K3000 //
PSU
Corsair HX850 Modular PSU
Case
Bitfenix Shinobi XL
Cooling
Water cooled CPU loop
Keyboard
Tt esports
Mouse
Logitech G700 gaming mouse
Internet Speed
38mb
Antivirus
MSE
Browser
Chrome
Other Info
Lite-On iHAS624 DVD RW - Internal.
Buffalo Nfiniti WBMR-G300N router.
DuoSwap MB971SP-B 2.5"/3.5" SATA Hot Swap Drive Caddy.
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