Since 'fix', laptop no longer installs important updates

Liam147

New member
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12:05 PM
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Shortly before christmas I dropped my laptop and damaged the HDD. I had to get it replaced and have windows reinstalled etc.

Now there are a lot of little things acting up, and I'm thinking it could be because supposedly important updates aren't installing.

I still get the sign next to shut down on the start menu, which suggests updates will be installed, but they're constantly coming up as failed.

This is my update history, and the highlights ones are commonly failing.

updatesc.jpg


Any ideas?

EDIT: Oh, and the error codes are all 8E5E03FB if that helps.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Home Premium 64bit
OS
Windows 7 Home Premium 64bit
Please follow the http://www.sevenforums.com/windows-...4840-windows-update-posting-instructions.html and post the requested data.

Please also post an MGADiag report - repair shops have an 'unfortunate' rep with reinstalling the OS.
we need to see a full copy of the report produced by the MGADiag tool
(download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.


Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
How to Tell
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Well I came here to tell you that SURT wasn't running at all. I understand it can take a few hours to finish, but it was taking a few hours to start. So I ran the SFC scan, which after 34% said something like "Windows Research (resource?)... couldn't work" for whatever reason. Then I ran the updates to see what the error codes were, but when they'd done, they said to have all been done successfully. Baffling.

Sadly, my computer crashed at this point, so I couldn't apply the updates by restarting the computer. Anyway, I'm redoing the updates, hopefully it'll all go smoothly this time.

I do have the MGADiad Report. Don't know if you wanted the main part or all of it, so I'll paste it all in.


Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {B33D2636-7EA6-49BF-A6C1-35ED7E470E6B}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_gdr.120830-0334
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{B33D2636-7EA6-49BF-A6C1-35ED7E470E6B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-3218069322-1264563738-425862206</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1545 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A13</Version><SMBIOSVersion major="2" minor="4"/><Date>20091023000000.000000+000</Date></BIOS><HWID>41B93607018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>WN09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7600.16385

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800095-02-2057-7600.0000-3392012
Installation ID: 016413163633910106233694691336987774392713577501887740
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: RMV82
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 27/01/2013 11:46:43

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 12:5:2012 21:02
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LAAAAAEAAQABAAEAAAABAAAAAgABAAEAeqjoVT7l2jPkhOYmVG16zTyDRso=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL WN09
FACP DELL WN09
HPET DELL WN09
MCFG DELL WN09
SLIC DELL WN09
SSDT PmRef CpuPm
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bit
OS
Windows 7 Home Premium 64bit
it sounds like you have some major issues.

Please attempt the SFC again, and when complete, post the CBS.log whether it fully completes or not - it may tell us at least where the basic problems lie.

I doubt VERY much that any updates will install until the SFC scan at least is clear.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Will do. One other thing, when I'm turning the laptop on now, it says it needs to run a disk check for consistency or something. Disk type is NTSC or something like that. I've done it once before, but it's coming up again and I'm reluctant to do it in case for whatever reason my laptop doesn't turn on, rendering me unable to at least try and fix it.

Also, as the updates didn't properly install with me being unable to restart my computer, I tried to do them again, but it never got beyond 1%
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bit
OS
Windows 7 Home Premium 64bit
"Another service or repair operation is currently running.
Wait for this to finish and run sfc again."

Can't think what that would be as nothing else is running that I can see.

Ran it again and it started to work, but got to 34% again and stopped. "Windows Resource Protection could not perform the requested operation."
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bit
OS
Windows 7 Home Premium 64bit
I would recommend doing the CHKDSK - but forcing a full scan as follows....

Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

CHKDSK C: /R

and hit the Enter key.
You will be told that the drive is locked,
and the CHKDSK will run at he next boot - hit the Y key, press Enter, and then reboot.

The CHKDSK will take a few hours depending on the size of the drive, so be patient!

After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) -

If you have problems booting, pick the option to 'Repair my Computer' and the Startup repair options there.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Aaawww - HECK! - I just wrote a detailed response about the CBS results, and it got 'lost in the post'! :(

Youre critical problems appear to be defined by these errors...
Code:
2013-01-27 14:39:43, Error                 CSI    00000023 (F) c0000185 [Error,Facility=(system),Code=389 (0x0185)] #211740# from Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysReadFile(h = 4f8 ("\Device\HarddiskVolume2\Windows\winsxs\amd64_microsoft-windows-vssapi_31bf3856ad364e35_6.1.7600.16385_none_30dbcff79b72b1f5\vssapi.dll"), evt = 0, apcr = NULL, apcc = NULL, iosb = @0x96d2f0, data = {l:0 b:}, byteoffset = 1703936 (0x00000000001a0000), key = (null))
[gle=0xd0000185]
2013-01-27 14:39:43, Error                 CSI    [EMAIL="00000024@2013/1/27:14:39:43.921"]00000024@2013/1/27:14:39:43.921[/EMAIL] (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(2155): Error c0000185 [Error,Facility=(system),Code=389 (0x0185)] originated in function Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysReadFile expression: (null)
[gle=0x80004005]
2013-01-27 14:39:50, Error                 CSI    00000025 (F) c0000185 [Error,Facility=(system),Code=389 (0x0185)] #211739# from Windows::Rtl::SystemImplementation::CFile_IRtlFileTearoff::ReadFile(Flags = 3, Buffer = {l:0 ml:65536 b:}, Offset = 1703936 (0x00000000001a0000), Disposition = 0)[gle=0xd0000185]



Please run the following commands in an Elevated Command Prompt, and post the results.

DIR C:\Windows\System32\vssapi.dll /S
ATTRIB C:\Windows\System32\vssapi.dll /S
ICACLS C:\Windows\System32\vssapi.dll /T
DIR C:\Windows\winsxs\amd64_microsoft-windows-vssapi_31bf3856ad364e35_6.1.7600.16385_none_30dbcff79b72b1f5\vssapi.dll
ATTRIB C:\Windows\winsxs\amd64_microsoft-windows-vssapi_31bf3856ad364e35_6.1.7600.16385_none_30dbcff79b72b1f5\vssapi.dll
ICACLS C:\Windows\winsxs\amd64_microsoft-windows-vssapi_31bf3856ad364e35_6.1.7600.16385_none_30dbcff79b72b1f5\vssapi.dll




Here are some instructions to make life easier :)
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I solved the first problem. Took a few hours, but it got there in the end, so thanks for that.

Ran the Command Prompt...
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Liam>DIR C:\Windows\System32\vssapi.dll /S
Volume in drive C has no label.
Volume Serial Number is B089-AF90

Directory of C:\Windows\System32

14/07/2009 01:41 1,745,408 vssapi.dll
1 File(s) 1,745,408 bytes

Total Files Listed:
1 File(s) 1,745,408 bytes
0 Dir(s) 181,812,191,232 bytes free

C:\Users\Liam>ATTRIB C:\Windows\System32\vssapi.dll /S
A C:\Windows\System32\vssapi.dll

C:\Users\Liam>ICACLS C:\Windows\System32\vssapi.dll /T
C:\Windows\System32\vssapi.dll NT SERVICE\TrustedInstaller:(F)
BUILTIN\Administrators:(RX)
NT AUTHORITY\SYSTEM:(RX)
BUILTIN\Users:(RX)

C:\Windows\System32\LogFiles\WMI\RtBackup\*: Access is denied.
Successfully processed 1 files; Failed processing 1 files

C:\Users\Liam>DIR C:\Windows\winsxs\amd64_microsoft-windows-vssapi_31bf3856ad364
e35_6.1.7600.16385_none_30dbcff79b72b1f5\vssapi.dll
Volume in drive C has no label.
Volume Serial Number is B089-AF90

Directory of C:\Windows\winsxs\amd64_microsoft-windows-vssapi_31bf3856ad364e35_
6.1.7600.16385_none_30dbcff79b72b1f5

14/07/2009 01:41 1,745,408 vssapi.dll
1 File(s) 1,745,408 bytes
0 Dir(s) 181,812,195,328 bytes free

C:\Users\Liam>ATTRIB C:\Windows\winsxs\amd64_microsoft-windows-vssapi_31bf3856ad
364e35_6.1.7600.16385_none_30dbcff79b72b1f5\vssapi.dll
A C:\Windows\winsxs\amd64_microsoft-windows-vssapi_31bf3856ad364e35_6
.1.7600.16385_none_30dbcff79b72b1f5\vssapi.dll

C:\Users\Liam>ICACLS C:\Windows\winsxs\amd64_microsoft-windows-vssapi_31bf3856ad
364e35_6.1.7600.16385_none_30dbcff79b72b1f5\vssapi.dll
C:\Windows\winsxs\amd64_microsoft-windows-vssapi_31bf3856ad364e35_6.1.7600.16385
_none_30dbcff79b72b1f5\vssapi.dll NT SERVICE\TrustedInstaller:(F)

BUILTIN\Administrators:(RX)

NT AUTHORITY\SYSTEM:(RX)

BUILTIN\Users:(RX)

Successfully processed 1 files; Failed processing 0 files
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bit
OS
Windows 7 Home Premium 64bit

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)

My Computer My Computer

At a glance

Windows 7 Home Premium 64bit
OS
Windows 7 Home Premium 64bit
Okay, so I followed those instructions and it was all going smoothly until I got to this part:

III) Reregister DLL files that are associated with Cryptographic Services

To register .dll files that are associated with Cryptographic Services, follow these steps:
Click Start, type cmd in the Start Search box, right-click cmd.exe, and then click Run as administrator.

At the command prompt, type the following commands, and press ENTER after each command:
regsvr32 /u softpub.dll
regsvr32 /u wintrust.dll
regsvr32 /u initpki.dll
regsvr32 /u dssenh.dll
regsvr32 /u rsaenh.dll
regsvr32 /u gpkcsp.dll
regsvr32 /u sccbase.dll
regsvr32 /u slbcsp.dll

regsvr32 /u mssip32.dll
regsvr32 /u cryptdlg.dll


regsvr32 softpub.dll
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 dssenh.dll
regsvr32 rsaenh.dll
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
regsvr32 slbcsp.dll

regsvr32 mssip32.dll
regsvr32 cryptdlg.dll
exit
Note: Click OK if you are prompted.

Restart the computer.

Most of them came out okay, but some of them (in bold), did not. I continued onto the next step to see if it mattered.

IV) Empty the software distribution folder
Click Start, type services.msc in the Start Search box, right-click services.msc, and then click Run as administrator.
In the Services (Local) pane, right-click Automatic Updates, and then click Stop.
Minimize the Services (local) window.
Select all the contents of the Windows distribution folder, and then delete them.

Note By default, the Windows distribution folder is located in the drive:\Windows\SoftwareDistribution folder. In this location, drive is a placeholder for the drive where Windows is installed.
Make sure that the Windows distribution folder is empty, and then maximize the Services (local) window.
In the Services (Local) pane, right-click Automatic Updates, and then click Start.
Restart the computer, and then run Windows Update again.

The problem was 'Automatic Updates' was nowhere to be found. The closest thing to it was "Windows Updates" which was set to automatic, so I stopped that. Then I looked for the Windows Distribution folder, but the 'drive is a placeholder...' lost me. There was no 'drive'

Anyway, I reset that to how it was before, with Windows Updates back on, and tried doing the updates. Same problem; 0%.

Then I ran the sfc /scannow, and instead of stopping at 34% as it had previously, it completed. It said there were corrupt(?) files, but it couldn't fix them. It also said it stored them in the CBS folder. So I thought I'd reupload that, to see if anything different is in there.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bit
OS
Windows 7 Home Premium 64bit
The list of dll's is all-embracing (for XP through to Win7) so some don't exist :)
Good - at least the SFC completes now.

The problem files from the CBS log are....
Code:
 Line 20040: 2013-01-27 20:20:22, Info                  CSI    0000033d [SR] Beginning Verify and Repair transaction
 Line 20041: 2013-01-27 20:20:22, Info                  CSI    0000033e [SR] Cannot repair member file [l:64{32}]"BabyBoyMainToNotesBackground.wmv" of Microsoft-Windows-OpticalMediaDisc-Style-BabyBoy, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 20042: 2013-01-27 20:20:22, Info                  CSI    0000033f [SR] Cannot repair member file [l:72{36}]"BabyBoyMainToNotesBackground_PAL.wmv" of Microsoft-Windows-OpticalMediaDisc-Style-BabyBoy, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 20043: 2013-01-27 20:20:22, Info                  CSI    00000340 [SR] Cannot repair member file [l:66{33}]"BabyBoyMainToScenesBackground.wmv" of Microsoft-Windows-OpticalMediaDisc-Style-BabyBoy, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 20044: 2013-01-27 20:20:22, Info                  CSI    00000341 [SR] Cannot repair member file [l:74{37}]"BabyBoyMainToScenesBackground_PAL.wmv" of Microsoft-Windows-OpticalMediaDisc-Style-BabyBoy, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 20047: 2013-01-27 20:20:22, Info                  CSI    00000343 [SR] Cannot repair member file [l:20{10}]"vssapi.dll" of Microsoft-Windows-VssApi, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 20050: 2013-01-27 20:20:22, Info                  CSI    00000345 [SR] Cannot repair member file [l:22{11}]"chtbrkr.dll" of Microsoft-Windows-WordbreakerStemmer-ChineseTraditional, Version = 7.0.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch

Interestingly, the vssapi.dll file is still flagged, so I wasn't too far off :)

I'll post back a bit later with a fix protocol for these problems.
Please run another CheckSUR scan/install, and post the new CheckSUR.log - assuming it completes.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I've uploaded a file - li147a.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
This should create a folder C:\li147a

Close all windows (it would be a good idea to print these instructions!)
Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\li147a
hit the enter key - if you get a 'Not Found' error try
DIR D:\li147a
or
DIR E:\li147a


The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

XCOPY <drive>:\li147a <drive>:\windows\winsxs /y /i /s /v /h

run the command (it should take almost no time)and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your SkyDrive Public folder, and post a new link

Also run a new MGADiag report, and post the result.

 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Well, believe it or not, instead of seven updates, three came up, so I tried installing them. Seemed to all go well, but one (Windows Service Pack I think) didn't install. The error was 0x800f0816.

Anyway, I'll run the CheckSUR scan. Assuming that fails I'll follow the instructions from your next post.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bit
OS
Windows 7 Home Premium 64bit
Tried to run the SUR scan again...

Initializing installation... done! >>> Didn't get this before
Installing Hotfix for Windows (KB947821) (update 1 of 1)...

Got to the next part, and didn't do anything. The installation bar never moved, so I'm going to do a reboot as above.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bit
OS
Windows 7 Home Premium 64bit
The installation bar usually sticks for a while - that's normal.
I have seen it not move for an hour or more, before zipping along to the end.
It all depends how much work it's having to do at what point in the process.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
You've seen it go over an hour without even starting? If it moved at all I'd be more reassured. I'll run it again now. By the way, I ran the sfc scan, the log wouldn't go in my folder so I'll put it in here. It says it found and repaired the corrupt files this time.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bit
OS
Windows 7 Home Premium 64bit
Ah- not starting is unusual - it normally tends to stick at around 30% and 70%.....
Have you checked for disk activity at that time? - or CPU usage (in Task Manager or Resource Monitor?)

It did actually start - it discovered the same errors as the SFC....
Code:
2013-01-27 21:25
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
(f) CSI Payload File Missing 0x00000000 BabyBoyMainToNotesBackground.wmv amd64_microsoft-windows-o..adisc-style-babyboy_31bf3856ad364e35_6.1.7600.16385_none_f13596916b261f67 
(f) CSI Payload File Missing 0x00000000 BabyBoyMainToNotesBackground_PAL.wmv amd64_microsoft-windows-o..adisc-style-babyboy_31bf3856ad364e35_6.1.7600.16385_none_f13596916b261f67 
(f) CSI Payload File Missing 0x00000000 BabyBoyMainToScenesBackground.wmv amd64_microsoft-windows-o..adisc-style-babyboy_31bf3856ad364e35_6.1.7600.16385_none_f13596916b261f67 
(f) CSI Payload File Missing 0x00000000 BabyBoyMainToScenesBackground_PAL.wmv amd64_microsoft-windows-o..adisc-style-babyboy_31bf3856ad364e35_6.1.7600.16385_none_f13596916b261f67

but never got to the registry checks.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Well like I say, this time it sort of started, but the bar didn't fill at all, so it looked like it'd just frozen. I might leave it on for a while to see if it moves at all.

I've not really got anything else running. I've been using my phone primarily today, to let this try sort itself out, so CPU usage isn't a problem. Only at 18% now.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bit
OS
Windows 7 Home Premium 64bit
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