sky email account

[johndp]

i am running windows 7 with windows live mail i have just set up i have a new email address but i have set up i think my partners e mail account from sky but it isnt picking up her sky emails i would appreciate any help on this matter as i am new to using windows 7 with windows live mail thanks in advance

 

[SquonkSC]

i am running windows 7 with windows live mail i have just set up i have a new email address but i have set up i think my partners e mail account from sky but it isnt picking up her sky emails i would appreciate any help on this matter as i am new to using windows 7 with windows live mail thanks in advance

Do you get error messages?

 

[johndp]

I get the following error messages on screenserver pop.sky.com
ox800ccc0f
protocal pop3
port 995
secure ssl no

is this info any help at all

 

[SquonkSC]

I get the following error messages on screenserver pop.sky.com
ox800ccc0f
protocal pop3
port 995
secure ssl no

is this info any help at all

Hi john,

ox800ccc0f means either server not available or time-out.

It looks like the mail server is not responding.

Check again tomorrow. If it still does the same, we'll go deeper into it.

Greetings

 

[Barman58]

Hello john,

You may find this of some help - if you want to setup using these instructions and post back how you get on

Sky User - How to set up your Vista Windows Mail / Windows Live client