Skype soundcard detection issues

[bradreid78]

Hi all,
Hope someone out there can help me. I have recently updated to Win 7 and well it's fantastic for me so far but I have a little problem. I live away from home and a regular user of Skype Im having a problem making calls. Everything else on the software is ok, sms works, I dont use a web cam so I dont know if that works. When trying to make a call it connects but the ringing sound comes from the speakers not my usb phone. I have a RED mic icon on status.

As to the other sound on the system its all ok, no problems with music, movies, Games etc

I have checked around a little on some forums on the web but so far I havent found many similar threads to my problem.

thanks

 

[stormy13]

bradreid78, welcome to the forums.

If you haven't yet have a look in the Windows Sound properties and make sure your USB headset is set as the default communication device for both playback and recording.

 

[tapuz]

had the same problem.
go to. tools, options, show advanced options.
move up and down to default tthe correct option.

 

[BrettM WinTeam]

If you haven't already fixed this problem try the steps below. They might be able to fix your problem!

Skype:
Skype-->Tools -> Options -->Sound Devices-->audio device/USB/etc Audio Device (do NOT use windows default device)
You can also tick the ring pc speaker check box as this is a good backup to alert you even
if the main speakers are off or turned down.

Windows:
Start-->Control panel-->Sound and Audio devices
On the audio tab set the default playback device to your main soundcard(AC97/Audio-chip/add-on-adapter), etc.
Your installed audio device must be present there.
If not, reinstall audio devices.

I hope this helps!
Brett M,
Windows Outreach Team