Sleep/Hibernate not working, update didn't fix

[goreycat]

Hi,

I've been having problems with my computer's sleep and hibernation. Whenever I use them, my computer shuts down instead, and when i go to wake it up I get a screen saying Windows shut down improperly. I did a little searching around and found out it seemed to be a common problem after installing SP1 for Windows 7, and that there was a fix. But when i went to download the fix, it told me I already had it downloaded. Yet I still have this problem. Other places said to try turning off the hybrid sleep option - except mine was already off. What else could I do to fix this?

 

[DavidE]

Hello goreycat and welcome to Seven Forums.

Some things you could try:

Make sure drivers are up to date, especially the video driver.
Check Event Viewer for any Errors (Critical or Error) at the time of Sleep or Wake up.
See if you get a Memory DUMP file (.DMP) created at the time of Sleep or Wake Up.

http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html

Report back with your findings or questions.

Thanks, David