Solved sleep shutsdown

[richardber]

when I select "sleep" I get an "unexpected shutdown " when it awakens.

 

[Vineet Garg]

Hi richardber,
Welcome to SevenForums!
Sir,
1. Please download 'Speccy Portable' zip. Here is the direct download link :
Speccy - Portable

2. Extract that zip file to a folder, Connect all the external devices you use & Run 'Speccy64.exe' from the extracted folder.

3.In the Speccy window, Click & Open 'File' menu from the Menu bar at the Top Left. From the drop down, select 'Save as text file' & share the file with us.

4. Update your System Specs as well.

Let us know.

Thanks & Regards. ...

 

[richardber]

How do I share the file with you ?

 

[Vineet Garg]

Hi richardber,
Sir,
You can follow the link : Screenshots and Files - Upload and Post in Seven Forums
OR
You can use cloud services like Google Drive, One Drive/Sky Drive, etc. You will need to sign up/ make an account with the provider and sign in into your account to upload & share the link to files.
For eg. You can use any of your google accounts to upload data for free up to 15 GB limit per account on Google Drive. Then you have to create the share link for the files & share it with us.

Thanks & Regards. ...

 

[mrjimphelps]

Do you have the same issue if you choose Hibernate rather than Sleep? If not, then I suggest that you do Hibernate rather than Sleep. Or just leave the computer running all the time.

 

[Vineet Garg]

Hi All,
Greets,
richardber : Sir.
Probably, we are very near to the solution. You may need to update one or two drivers to get rid of this problem but it depends. Either update your specs OR decide yourself whether & how this web page applies to you! Expand Description & Fixes section on this web page :

Access Denied

( This link takes you to : ''https://support.hp.com/in-en/drivers/selfservice/swdetails/hp-compaq-8000-elite-small-form-factor-pc/4065894/swItemId/vc-108983-1'' i.e. Without Quotes)

Thanks & Regards. ...

 

[richardber]

sleep

Hi richardber,
Sir,
You can follow the link : Screenshots and Files - Upload and Post in Seven Forums
OR
You can use cloud services like Google Drive, One Drive/Sky Drive, etc. You will need to sign up/ make an account with the provider and sign in into your account to upload & share the link to files.
For eg. You can use any of your google accounts to upload data for free up to 15 GB limit per account on Google Drive. Then you have to create the share link for the files & share it with us.

Thanks & Regards. ...

sorry for the delay . I'm not used to this forum .

 

[Vineet Garg]

Hi Sir,

1. Close all the windows/apps. Eject and take out/unplug all the external devices/media like CD/DVDs, Pen drives, External hard disks, USB devices,etc.
Now go into Sleep & try to awaken it. Any Changes ?

2. I asked for the detailed Speccy Report as a text file as below.



3. I want to have a look on all loaded 3rd party drivers & their versions. Keep external devices detached. Download this zip file, extract it to a folder & run the DriverList.cmd file. It will create Driver.txt file. Please share it with me.

View attachment driverview-x64.zip

Let us know.

Thanks & Regards. ...

 

[richardber]

I hope this is right

 

[richardber]

I hope this is going through .

 

[Vineet Garg]

Hi,
I need you share detailed 'Speccy' report text file & 'Drivers' text file.

You can use 'Google Drive' to share them. You should have at least one Google Account/ Sign up for that. Google uses one signup/account around all their apps/functionalities i.e. Chrome, Android device, Gmail, youtube, Google Drive, etc. Google gives 15GB upload free data limit per account.

One need not install anything to use Google Drive Web Interface/Page

How to Upload the files to Google Drive/ Drag & Drop the files into Google Drive.

1.On your computer, go to Meet Google Drive – One place for all your files
2.Login into your account.
3.To upload files and folders, drag them into the Google Drive folder/window
(It will take some time depending on the internet speed & upload file size)
4.Once upload completed, Right click the file/folder you want to share & click ''Get shareable link''
(The link is copied temporarily to your pc memory )
5.Right click in your post's material window & paste. Save the post & its done!

( This post can give you some idea about Google Drive but it mentions some extra things!
How to Share Files on Google Drive in 2018 )

Anything else ? Let us know.

Thanks & Regards. ...

 

[Vineet Garg]

Hi All,
Greets,
Sirs,

Do you have the same issue if you choose Hibernate rather than Sleep? If not, then I suggest that you do Hibernate rather than Sleep. Or just leave the computer running all the time.

I simply don't know why OP is hesitating to post here but our senior Sir mrjimphelps came to his rescue! He tried the things there & it worked for him. Here is what he told to me :

I changed the hybrid sleep mode and it works. Thank you all for your help .

Thanks & Regards. ...