Solved snipping tool

[Maxheadroom]

apologies if ive posted in the wrong area.
with the snipping tool open when i click new both my monitors turn black so the area i snipp comes out black.
is this a bug or is my setup incorrect?
thanks

 

[torrentg]

It is supposed to darken the screen while snipping. The actual snip should work well. If not, check that you have latest video driver from http://game.amd.com/us-en/drivers_catalyst.aspx

Alternatively, you can use ctrl+print screen to capture. Then paste into your favorite app like Photoshop or MS Paint. In PS, after capture, hit file | new.

 

[Maxheadroom]

yeh drivers up to date, the screen dosent just darken it turns totaly black so you cant see the thing your trying to snipp, i used to use 3rd party in xp because you needed too, but i dont want to go 3rd party if the tool is already there to use.

 

[Maxheadroom]

sorry forget all that, i dont know why but it seems to be working :huh:

 

[Maxheadroom]

i cant get it to work with either firefox or internet explorer running, is this built into snipping tool so i cant copy stuff from the net?

 

[Jacee]

Download Free FastStone Capture: A+ Freeware - Multimedia & Design - FastStone Capture 5.3 (last freeware version)

 

[Maxheadroom]

thanks Jacee, am i right in thinking snipping tool is blocked from using either IE or FF then?

 

[torrentg]

No, not blocked.

 

[Maxheadroom]

odd, ive downloaded that FastStone Capture that Jacee put up for my and thats doing exactly the same except this time both my monitors turn white when ive got FF running!

 

[torrentg]

Do you have the latest chipset and video card drivers installed? If not, that's your fix.

 

[Jacee]

Well it works in Firefox for me, so follow torrentg's advice

 

[Maxheadroom]

GPU is upto date, updated BIOS and chipset but still dosent work.
anymore ideas?

 

[Maxheadroom]

any one got any ides for a fix for this?
thanks

 

[torrentg]

Good chances of repairing with this. Run from an elevated command prompt. You could copy and paste to it, then hit enter.

sfc /scannow

 

[Jaq]

This does sound like a graphics card driver problem.
I would try installing the drivers that came with your graphics card (not Ati's but XFX's).
By the way is your windows 7 32 or 64 bit?

 

[Maxheadroom]

ran the sfc/scannow rebooted but problem still persists,
i didnt realise the XFX drivers were different to ATI's ill go try that now.
its 64bit m8.

 

[Maxheadroom]

uninstalled all the ATI drivers rebooted and had a quick test still same problem, installed drivers from XFX and still get the same problem

 

[torrentg]

It sounds like one of those problem where you just have to let it go or you'll waste forever with no results. Snipping tool ranks amongst the OS's least needed programs. I already gave you a better solution to use anyhow.

ctrl+print screen

 

[Maxheadroom]

yep very true, just annoying having bugs, i had bugs with XP that i never got around to sorting so said id try sorting any bugs i had with 7 and tbh this is probably the least important bug.
ctrl+print screen + snipping tool works fine

 

[wombatdooz]

I had the same problem but only trying to snip an item on e ebay, with ie8 and chrome no good but I downloaded Opera and it works perfectly.Give it a try.