sos messaging has stopped working

[ton234]

for the last few months i get the above message every time i start my pc. I've searched everywhere for the fix,resulting in me doing scans with malwarebytes,avast,superantispyware,ccleaner & microsoft security essentials,all to no avail.my pc works fine,but its just very annoying.any help would be great.thanks in advance

 

[benjy206]

Hi Ton234 and welcome to Seven Forums.

Can you give me more details please. Such as did you install anything? Like updates, drivers etc

 

[ton234]

hi! benjy206. I do tinker a lot.Have installed variouse new prog's such as gimp,audacity,krystal,free youtube to mp3 & a usb mic. not knowingly anything that needed drivers, or anything to do with messageing.left over files for stronghold online backup are said to be the culprit but i've never had this programme. if it comes to it i will just reinstall w7

 

[benjy206]

Basically it is from a program you have download here is how you can remove the problem. How to Stop 'SOS.Messaging has stopped working' Error - Tee Support Blog

I would advise this is very advanced so I would not do it if you are not up to it.

   Note

Do not do a system restore

 

[Britton30]

Before you attempt the steps benjy206 linked to, try a scan with AdwCleaner In Step 2, click on search instead and post the text file generated in your next reply. http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html#post93869

Those steps in the link are asking to delete some system files.

 

[ton234]

sos messaging problem

 

[benjy206]

Yes you can go ahead and delete them you have a tool bar there which is a nightmare

 

[ton234]

thanks britton 30.hope i've done it correctly.see what you think. cheers

 

[Britton30]

OK you do have a few tool bars and downloader programs. As benjy206 said delete them. How to do this, run the AdwCleaner again only this time click the Delete button and reboot when requested. Post the TEXT file that is generated afterwards.

 

[ton234]

i had to re=log in to chrome,so its obviously changed some settings.see what you think.cheers

 

[benjy206]

Hi Ton234

Did you use the delete button on the program?

 

[ton234]

yes i did.unfortunately i've just restarted my pc & the sos message is still there

 

[benjy206]

Ok I would do a full scan with malewarebytes in safe mode: http://www.sevenforums.com/tutorials/666-advanced-boot-options.html

Here: Malwarebytes

Put it on a usb and run from within safe mode

 

[ton234]

i already did that,but did it again.no luck its still there.i may do a clean install of w7.thanks for all your help