Sound Cuts out when playing games with headphones

YazooX

New member
Local time
6:26 AM
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Hi guys i posted this on a thread reply but i think i should start my own thread for it. so here it goes

when i plug my new Razer Kraken Pro(world of tanks addition)AUX and MIC jack in my front panel it works fine if i watch videos browse youtube
But once I play dota 2 after 10 min the sound complete cuts out and pulled off my headphone from front panel jack my speakers does not produce a sound but only the speaker bar it shows sound is produce everytime is clicked.
Then all my videos or music becomes jerky and does not play sound and only way to fix it is to restart it my PC

I thought it was realtek audio driver issue so uninstalled it and try to run the game again the cut out still happens. bought a new graphics R9 280 to replace HD5770 the old one, because I thought it could be the cause of jerky motion in the video player, but it the cut out still happens . disabled the AMD HD audio in device managers still same isssue. disabled all other device in sound still happens.

I'm out of ideas of what to do besides having to

Operating system
Windows 7 64bit

My PC specs are
i5 750 2.6Ghz
DP55WB motherboard
R9 280 sapphire graphics
12GB DDR3 Ram
CoolerMaster RC-K350-KWN1 K350 USB3.0 Gaming case

case has USB 3.0 for one of the front panel and i bought and adaptor off ebay to convert USB3 plug to USB 2.0 and plug into Mobo extra note if that really does influence it.. but i high doubt

Accessories
Gigabyte Kforce keyboard
Razer Deathadder
Razer Kraken (Headphones) AUX jack and Mic Jack (NOT USB)
Speaker Logitech X-530

Tempted for a reformat of windows 7.. but dont know if that would solve the issue
 

My Computer My Computer

At a glance

Western Australiai5 750 2.6 Ghz12GB DDR3R9 280 Saphhire
Computer type
PC/Desktop
OS
Western Australia
CPU
i5 750 2.6 Ghz
Motherboard
DP55WB
Memory
12GB DDR3
Graphics Card(s)
R9 280 Saphhire
Hard Drives
1TB SATA 3.5"
Antivirus
AVG
Browser
chrome
The issue, by your posting, would appear to be the game, since (apparently) everything else works OK. I know nothing about the game or how it works so I can't make any suggestions towards that. Maybe someone in the gaming section can help you??
 

My Computer My Computer

At a glance

Windows 10 64 bitIntel i7 6700K16GB Corsair DominatorIntel CPU Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
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