Sound cuts out during youtube videos and games

[chunkyd]

I recently reformatted my computer after having BSOD issues. Someone from these forums helped me solve the BSOD issues, but I still have sound issues. When watching a Youtube video in Chrome or Firefox, the sound will cut out after a few seconds. The video still plays fine. IE9 has no problems. Sound also cuts out or is entirely absent in certain games. Is there anything I can try that may help?

Here is a link to my BSOD thread in case there is any important info you can grab from the upload:

http://www.sevenforums.com/crashes-...rmat-possibly-driver-related.html#post2200752

Thank you for your help in advance,
Sam

 

[Debbie B]

Hi,

Try booting your system in safe mode and then check the performance. If the issue still persists, try updating sound driver.

Does the sound cut offline?

 

[chunkyd]

Booting into safe mode disables all sound, as it only loads essential drivers. I booted into safe mode and was unable to hear any sound at all. I have updated the sound driver from Logitech's website.

I have a Logitech G930 if that matters. I have tried using only the Windows driver (completely uninstalled the Logitech driver), but it did not solve the issue. I will be borrowing a friend's regular plugin headset this weekend, and should be able to report back early next week.

Thanks,
Sam

 

[Debbie B]

Hi Sam,

If the issue still persists with the new headset, then try creating a New User account. You can refer to the URL mentioned which will guide you in creating a New User account:
http://windows.microsoft.com/en-IN/windows7/Create-a-user-account

Keep me posted