Sound issues

Fluffy

Simba my best friend
Pro User
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378
Location
Rochdale, Lancashire
My fiancée upgraded to Windows 7 a few months ago and all was working fine until a few weeks ago. Her onboard sound just stopped working for no reason. I have tried everything to fix this and it doesn't work. I have played sample sounds and the device says it is producing sound but nothing comes out of the speakers. (They work, tested on a laptop) Also there is no option for speakers anywhere. All that appears is High Definition Audio Device, it is enabled but nothing for speakers. This is doing my head in.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Me
OS
Windows 7 Home Premium x64
CPU
AMD Bulldozer FX-8 8120 Black Edition @ 4GHz
Motherboard
Asus Crosshair V Formula 990FX
Memory
Corsair Vengeance 16GB DDR3 PC3-12800C9 1600MHz
Graphics Card(s)
MSI nVidia Geforce GTX 670 OC 2048MB GDDR5
Sound Card
Sound Blaster X-Fi 2 MB 2
Monitor(s) Displays
Samsung SyncMaster SA350 22" LED HDMI
Screen Resolution
1920x1080
Hard Drives
Seagate Barracuda SATA II 500GB 16MB Cache 7200.12
PSU
Corsair Professional Series Gold AX1200 (1200Watts)
Case
Antec 1200 Ultimate Gaming Case
Cooling
Antec Kuhler H20 620
Keyboard
Logitech G510
Mouse
Microsoft Wireless 3000
Internet Speed
Upto 40Mb/s Fibre Optic Broadband
If all that is showing is "High Definition Audio Device" then it is running on the default Windows driver and needs the actual driver for it installed.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Me
OS
Win 7 Ultimate x64
CPU
FX-8350 @ 4.6 GHz so far
Motherboard
Asus M5A97 EVO
Memory
ADATA XPG V1 Series Black 8GB DDR3 1600
Graphics Card(s)
Sapphire R9 270x Dual-X
Sound Card
Xonar DGX w/ Corsair Vengence 1300
Monitor(s) Displays
Acer S232HL Abid
Screen Resolution
1920x1080
Hard Drives
120 GB OCZ Vertex 3
500 GB Seagate 7200.12
PSU
Antec Earthwatts 650W Green
Case
Antec Three Hundred
Cooling
Cooler Master 212 EVO
Keyboard
Logitech G510
Mouse
Logitech G500s
Internet Speed
35000/3000
I tried that and nothing happened.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Me
OS
Windows 7 Home Premium x64
CPU
AMD Bulldozer FX-8 8120 Black Edition @ 4GHz
Motherboard
Asus Crosshair V Formula 990FX
Memory
Corsair Vengeance 16GB DDR3 PC3-12800C9 1600MHz
Graphics Card(s)
MSI nVidia Geforce GTX 670 OC 2048MB GDDR5
Sound Card
Sound Blaster X-Fi 2 MB 2
Monitor(s) Displays
Samsung SyncMaster SA350 22" LED HDMI
Screen Resolution
1920x1080
Hard Drives
Seagate Barracuda SATA II 500GB 16MB Cache 7200.12
PSU
Corsair Professional Series Gold AX1200 (1200Watts)
Case
Antec 1200 Ultimate Gaming Case
Cooling
Antec Kuhler H20 620
Keyboard
Logitech G510
Mouse
Microsoft Wireless 3000
Internet Speed
Upto 40Mb/s Fibre Optic Broadband
Have you been in the BIOS for any reason? Maybe you've disabled the on-board sound card?

The other possibility is a Windows 7 update that might have mucked up the sound drivers.

and all was working fine until a few weeks ago. Her onboard sound just stopped working for no reason.

If that's the case then stormy's suggestion applies here...

If all that is showing is "High Definition Audio Device" then it is running on the default Windows driver and needs the actual driver for it installed.

I'm quite sure he means get the driver for the on-board sound card.

Check this post for some help/suggestions.... http://www.sevenforums.com/sound-audio/119198-no-audio-output-device-installed-2.html

Let us know
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom built by me.
OS
Windows 10 Pro
CPU
Intel Core i7-4770K (3.5Ghz)
Motherboard
Gigabyte G1 Sniper 5 (F10 Bios)
Memory
32 gig Corsair Dominator Platinum (4x8Gig)
Graphics Card(s)
Sapphire Tri-X R9 Fury
Sound Card
Soundblaster ZXR
Monitor(s) Displays
NEC PA242W 24" LCD Monitor
Screen Resolution
1920 x 1200
Hard Drives
Primary - Samsung 850 Pro (512gig), Samsung 840 Pro (256gig), 2TB WD Caviar Black.
PSU
EVGA Supernova 1000 G2
Case
Cooler Master HAF X
Cooling
Corsair H100i with Corsair Air Series SP120 Quiet Fans
Keyboard
Logitech Wireless Wave
Mouse
Logitech Performance MX
Internet Speed
High Speed Cable
Antivirus
Norton Security
Browser
IE11
Other Info
Memory Timings - 1866MHz @ 9-9-9-27-1T @ 1.5 volts
Didn't manage to get it working, all the drivers weren't compatible with windows 7. Azalia on board sound.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Me
OS
Windows 7 Home Premium x64
CPU
AMD Bulldozer FX-8 8120 Black Edition @ 4GHz
Motherboard
Asus Crosshair V Formula 990FX
Memory
Corsair Vengeance 16GB DDR3 PC3-12800C9 1600MHz
Graphics Card(s)
MSI nVidia Geforce GTX 670 OC 2048MB GDDR5
Sound Card
Sound Blaster X-Fi 2 MB 2
Monitor(s) Displays
Samsung SyncMaster SA350 22" LED HDMI
Screen Resolution
1920x1080
Hard Drives
Seagate Barracuda SATA II 500GB 16MB Cache 7200.12
PSU
Corsair Professional Series Gold AX1200 (1200Watts)
Case
Antec 1200 Ultimate Gaming Case
Cooling
Antec Kuhler H20 620
Keyboard
Logitech G510
Mouse
Microsoft Wireless 3000
Internet Speed
Upto 40Mb/s Fibre Optic Broadband
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