In my User account I can't hear Windows sounds anymore when a program event occurs, such as when I log into Windows. Nor can I hear the sounds when I try playing them in Control Panel / Sound / Sounds, even when the Windows default sound theme is selected. I first noticed this malfunction last week.
There's nothing wrong with the computer's sound card since I can hear sounds just fine in YouTube and when using Windows Media Player. I can go to the folder c:\windows\media and play back any of the sound files in it. The volume control has continually been set to 100%.
What can be wrong? When logged in as Administrator I can hear a sound whenever a program event occurs. The same with when I'm logged into the Guest account. The problem has to do with my User account.
Could my User profile be corrupt? Do I need to create a new profile and copy files from the User account profile to the new one? I'm not sure about the need for this as I didn't see any evidence of corruption in the Registry key ProfileList. See the attached MS Word file with a screenshot of the ProfileList key and subkeys. Or do I need to do a repair install?
My Computer
At a glance
Windows 7 64 bitIntel Core i3 CPU M330 @2.13 GHz8 GBIntel Graphics Media Accelerator HD
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- HP
- OS
- Windows 7 64 bit
- CPU
- Intel Core i3 CPU M330 @2.13 GHz
- Memory
- 8 GB
- Graphics Card(s)
- Intel Graphics Media Accelerator HD
- Sound Card
- Intel
- Monitor(s) Displays
- Generic PnP monitor
- Screen Resolution
- 1366 x 768
- Hard Drives
- ST9500420AS Internal 500 GB
Seagate External 110 GB
Seagate FreeAgent GoFlex External 1 TB
- Keyboard
- Microsoft
- Mouse
- Microsoft
- Internet Speed
- 87 Mbps download speed, 12.16 Mbps upload speed
- Antivirus
- Microsoft Security Essentials
- Browser
- MS IE, Google Chrome, Mozilla Firefox, Apple Safari
