Speakers only work with headphones plugged in

bluesunflower

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Ever since last night, my internal speakers will only work if something is plugged into the headphone jack, be it headphones or external speakers. This happened right after I unplugged some external speakers.

In control panel, it says headphones are plugged in when they are not and that they are not plugged in when they are. Sound comes through both the speakers and the headphones when headphones are plugged in.

Oddly enough, Skype login sounds still play. Windows startup sounds and all other media, videos, etc doesn't work without the headphones however.

I have tried updating the sound card driver using the automatic detection program from the AMD website. Then I tried updating the sound card driver via the HP website. Then I tried a system restore. Nothing has worked so far.

Help please?
 
Last edited:

My Computer My Computer

At a glance

Windows 7 64 bit
Computer Manufacturer/Model Number
HP dm3-1130us
OS
Windows 7 64 bit
Try an uninstall/reinstall of the sound. Go to the Device Manager, RIGHT click on the entry for your sound device and the LEFT click "uninstall". DO NOT check the box to also uninstall the drivers. Restart the PC and when Windows starts it will detect and reinstall the sound. This fixes a lot of flakey problems and if you are lucky will take care of yours.
 

My Computer My Computer

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Windows 10 64 bitIntel i7 6700K16GB Corsair DominatorIntel CPU Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
Thanks for your reply! I tried uninstalling the device, but that didn't work either. I think it's odd that Skype login/logout sounds will still play (although if I'm on a call, headphones need to be plugged in for sound to work), so I uninstalled Skype thinking maybe the application somehow took over the use of the sound card. But that didn't work either. Reinstalled Skype, and once again login/logout sounds play but no audio from any other program.
 

My Computer My Computer

At a glance

Windows 7 64 bit
Computer Manufacturer/Model Number
HP dm3-1130us
OS
Windows 7 64 bit
Depending on what sound you have, there may be a configuration panel, such a RealTek HD Manager, in the Control Panel/Hardware and Sound that can set functions such what the various speaker/headphone jacks do. If you have a panel check into it as you may be able to set/reset something in the panel.
 

My Computer My Computer

At a glance

Windows 10 64 bitIntel i7 6700K16GB Corsair DominatorIntel CPU Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
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