Specific keyboard randomly disconnects but works on other computer

How about this from post #12
C:\Program Files (x86)\RobotSoft\Automatic Mouse and Keyboard\Patch.exe (PUP.Hacktool.Patcher) -> No action taken.
 

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XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
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Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
How about this from post #12
C:\Program Files (x86)\RobotSoft\Automatic Mouse and Keyboard\Patch.exe (PUP.Hacktool.Patcher) -> No action taken.
yes, you have yet still to let MBAM remove these files :) run MalwareBytes Anti Malware again and clean out your computer
 

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Hmm well I was sort of hoping that would have been done via post#2 but I suppose it is not real clear to those who do not use this stuff regularly what is to be done once run. So I think we must make a few allowances for that eh?

Yupp mate just do as we have asked and and just clean everything that comes up.

By the way Bear that was a good pick:)
 

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Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
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Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
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Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
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One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Guys the problem just came back, after a few days the keyboard stopped working , again, rapidly disconnecting and reconnecting.

I will ran MBAM again.

How can I fix this stupid problem \: ?

Now I am guessing this maybe the KB itself mate - has it ever been dropped, had stuff spilt on it etc etc ie something loose?

Anyway run those scans again I posted before all of them and maybe the PSU may need a look at?

Some system specs would be good right now too run Speccy and send back a pic of the Summary please.
Speccy - Download download from piriform and use this for the pic

How to Use the Snipping Tool in Vista it says Vista but works in 7:)

If we need to look at the PSU then there are these

http://www.sevenforums.com/tutorials/86648-psu-jump-start.html

http://www.sevenforums.com/vip/257690-psu-how-test.html#post2130086

A word of warning though DO NOT attempt to open the PSU leave in situ and just test the volts particularly the 12v connectors.

PS meant to add pin the snip tool to the taskbar it is very handy to have o hand type Snip in seacrh when the blue ref comes up right click add to taskbar


1. Speecy Summery:
smhjr6135a1i9wtan6n2.png

http://ufu.co.il/files/smhjr6135a1i9wtan6n2.png

2. I've run all of those scans again and cleaned everything (see logs, accidently didn't save adw's log)

Code:
C:\Windows\system32> SFC /SCANNOW

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

3. The keyboard works when I connect it to my laptop. To the problem must be with my computer. It wasn't dropped and it seems fine.

4. Haven't touched the psu, I'm not really sure what to do.


here, try this also. Download CCleaner (Portable) and run the registry scanner and clean your registry, it wouldn't hurt to do other scans too ta help speed up ur computer.
Link >> >> CCleaner - Builds

1. Done.


--
The keyboard still doesn't work, and I get
QUGKv.gif
 

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check your program files to see if anything for your keyboard was installed. unplug the keyboard, uninstall it, then plug in your keyboard :)
 

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After you have done what redfang337 has suggested don't forget to reboot.
Then check under Device Manager/keyboard and see what driver is installed.
 

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PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.

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Desk1 7 Home Prem / Desk2 10 Pro / Main lap A...Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i...Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop...Desk 1& 2NVidia GTX 650 & Laptops on board Intel
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Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
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Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
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Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
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Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
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Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Today I tried to reconnect the keyboard, I connected it and after a short period of time the lights turned off and i got this -

n60jgjg7ymllhdcbtcfq.png

http://ufu.co.il/files/n60jgjg7ymllhdcbtcfq.png

after this keyboard keeps reconnecting and disconnecting , I'm having small freezes each time the keyboard reconnects and disconnects , maybe it's normal?
My mouse also stopped moving (right click works), another mouse worked.
I solved it by plugging out my mouse and then plugging him in again.
I dont know if the mouse issues have something in common with the keyboard issues.


check your program files to see if anything for your keyboard was installed. unplug the keyboard, uninstall it, then plug in your keyboard :)

Couldn't find anything in program fiiles.

After you have done what redfang337 has suggested don't forget to reboot.
Then check under Device Manager/keyboard and see what driver is installed.

what should I do in device manager? The keyboard Is now disconnecting the minute I plug it in.

Hmm just wondering if redoing the driver for the chipset might be worth a try I know this is tedious and the driver is listed as 2009 but could be corrupted I suppose.

GIGABYTE - Motherboard - Socket AM3 - GA-MA770T-UD3P (rev. 1.4)

But do what Layback and Red have said first mate.

Done(see attached log). No change.
 

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In your downloads there was a .rar file called Fabolous package.rar That had a Trojan in it, I'd recommend deleting it so you do not get any further infection
 

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Also, your google chrome spread infection it seems EVERYWHERE, please make sure to run adwCleaner from Here
and to make sure you don't have any useless AddOns
Then, upload a new SuperAntiSpyware report :)
 

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ok, and to answer your question, Layback Bear was suggesting you went to device manager and click the keyboard drop down menu to see if it names the keyboard you are using, since you didn't find anything in programs files (meaning you couldn't reinstall the driver) I'd have you unplug your keyboard, uninstall your keyboard (If it's there!) driver (if your not sure just post a screenshot of the keyboard dropdown menu with the Snipping Tool :)
 

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In your downloads there was a .rar file called Fabolous package.rar That had a Trojan in it, I'd recommend deleting it so you do not get any further infection

Done.

Also, your google chrome spread infection it seems EVERYWHERE, please make sure to run adwCleaner from Here
and to make sure you don't have any useless AddOns
Then, upload a new SuperAntiSpyware report :)

uploaded both logs.
Just to mention - this is my 3rd clean in both programs. (earlier logs are in pages 1-3)


ok, and to answer your question, Layback Bear was suggesting you went to device manager and click the keyboard drop down menu to see if it names the keyboard you are using, since you didn't find anything in programs files (meaning you couldn't reinstall the driver) I'd have you unplug your keyboard, uninstall your keyboard (If it's there!) driver (if your not sure just post a screenshot of the keyboard dropdown menu with the Snipping Tool :)

Can't find my keyboard.
ukv2z8tmm9fh555qwg6l.png

http://ufu.co.il/files/ukv2z8tmm9fh555qwg6l.png
 

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oh, i see whats up with that now, it's just cookies you got from sites, we can probably deal with that later, but if you want to do it now, what internet browser do you use?
 

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hmm, if you plug in the keyboard, does it try to install drivers still?
 

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Yep Red I got Yupp to do the ADW in pots#2 and the coolies can be dealt with real easy with CCleaner just Yupp you need to look at the cookies to see which ones are linked to site s you use with a password because delete them and you will have log in again on those sites.
CCleaner - Download for piriform

when you have run the Analyse go to Options and click on cookies look down the lst for one s with passwords send the m to the right hand list and then go back to the paint brush and run the cleaner.

If you have not done this before it may take some time:)
 

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Desk1 7 Home Prem / Desk2 10 Pro / Main lap A...Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i...Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop...Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Yupp another thing with that screen with the keyboard is do what I am showing you here open it out and click on driver details to see where it is kept.
 

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Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
if you don't want to install it you can download the portable version from here:
CCleaner - Builds
Then just unzip it and continue on with what ICit2lol was saying
 

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if you don't want to install it you can download the portable version from here:
CCleaner - Builds
Then just unzip it and continue on with what ICit2lol was saying
Good point Red but persnally I think it is such a useful thing mate to keep onboard all the time:)
 

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Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Id i want somone to keep it, I copy it to program files, then make a shortcut lol!
--Anyways, back on topic
 

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Id i want somone to keep it, I copy it to program files, then make a shortcut lol!
--Anyways, back on topic
Yep well my CC's in program files and on the taskbar but I don't insist on anyone keeping anything its their choice!:p
But as you said - OT I am waiting for a reply re the #36 post.
 

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Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
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