SPP service terminates unexpectedly just after starting laptop?

Ami500

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My Acer - Aspire 5738 came with Win 7, SP1 was installed at the time of its release. Thereafter, all Windows Updates were installed from time to time. I have Emsisoft Internet Security malware (used in Europe) installed since January 2016. Kept installing all it's released updates and ran full scan to make sure that PC is UNINFECTED!

Surprisingly, this laptop got infected while watching YouTube for couple of hours in April this year. Afterward, I had to go out of state for a while, and left Aspire at home.

On my return, I cleaned my PC using Free version from Ccleaner.com and removed all malwares using Free version from Malwarebytes.com. But I couldn't download either Windows updates OR Emsisoft updates.

One of my friends suggested to check if all System Services are running. In services dialog, checked every single service listed in there. Some services were STOPPED. Right clicked these services and started most of them. Also, I was able to start a couple of services by configuring using Properties dialog.

But I was unable to start Software Protection Service using Automatic (Delayed) option on Network Service. I feel frustrated and confused!

Can anyone help me resolving above issue related to SPP svc.? All kinds of ideas/suggestions are welcomed!!!

Thanks for understanding the gravity of this issue!
 

My Computer My Computer

At a glance

Windows 7 SP1 Home Premium 64bitIntel Core2 Duo T66004GB RAM
Computer type
Laptop
Computer Manufacturer/Model Number
Acer - Aspire 5738
OS
Windows 7 SP1 Home Premium 64bit
CPU
Intel Core2 Duo T6600
Memory
4GB RAM
Hard Drives
500GB HDD
Antivirus
Bitdefender
Browser
Firefox, Edge
SPP Service =
The SPP Notification Service (sppuinotify) provides activation and notification for software licensing.
I would start with checking the Date, Time, and Time Zone in the bios.
Then checking the Windows 7 Date and Time.

Sometimes when a computer sits for a long time the time setting are not correct.

To verify Default Service settings, here is a little tutorial by Brink.

http://www.sevenforums.com/tutorials/236709-services-restore-default-services-windows-7-a.html


 

My Computer My Computer

At a glance

Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
The suggestion to simply start each and every service in Windows has no relationship at all with a possible virus infection, but most important, it has no technical basis at all. In a normal computer, some services are escential, some are useless and most of them depends on what do you use the computer for. Blindly enabling them all achieves no purpose, and in some cases expose your computer to security risks from services that must be always disabled.

Some others also don't stay permanently running, but just run a few seconds, then stop, and that's normal. Trying to enable it will simply result in the service stopping itself afterwards. It's important to understand what you're doing when dealing with services. It's a terrible advise to run them all without thinking.
There is no problem at all in having most of them stopped. In fact, for a variety of reasons, the less services and programs running, the better.
There is no problem and much less any "gravity" in that situation.

On another topic, you mention a virus infection. Have you confirmed that it was, in fact, a malware attack? If so, then you have a much serious problem in hands. Have you reformated the computer afterwards? That's the ONLY way to ensure it's really clean and safe to ever use again. Antiviruses are simply too unreliable, and malware too advanced (generally speaking, but there are of course exceptions) to trust the computer again without a clean install after a confirmed infection.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Core i7-740QM8 GB DDR3NVIDIA GeForce 330GT
Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba Sattelite A665-S6092
OS
Windows 7 Ultimate x64
CPU
Intel Core i7-740QM
Memory
8 GB DDR3
Graphics Card(s)
NVIDIA GeForce 330GT
Screen Resolution
1366x768
Hard Drives
Samsung 840 SSD 500GB
1TB USB3 external HD
Cooling
Coolermaster Notepal U3 notebook cooling pad
Internet Speed
3mbps ASDL
Antivirus
ClamWin 0.98.7
Browser
Opera 12.17 x86 (main), Firefox 38 (sec), IE11 (last resort)
Hi and welcome to SevenForums,
Make sure these two updates are installed KB3020369 & KB3172605 if not install them in that order.
To avoid them hanging stop the windows update service before attempting to manually install them.

After they are installed
Use Option 3 here to reset the updates components
http://www.sevenforums.com/tutorials/91738-windows-update-reset.html

Also use Start and type in the search box
msconfig
Make sure you're on Normal startup.
 

My Computer My Computer

At a glance

Win-7-Pro64bit 7-H-Prem-64biti7-5930K 2nd i9-9940x both water blocked VRM'...Trident-z 3200C14 2nd Trident-z 3600C16EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom assembled by me :}
OS
Win-7-Pro64bit 7-H-Prem-64bit
CPU
i7-5930K 2nd i9-9940x both water blocked VRM's too
Motherboard
ASUS SABERTOOTH X99 2nd ASUS x299 Apex
Memory
Trident-z 3200C14 2nd Trident-z 3600C16
Graphics Card(s)
EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Sound Card
Built-in Realtek
Monitor(s) Displays
1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24" 144Hz
Screen Resolution
1920 x 1080 144Hz
Hard Drives
2-Samsung M.2 Evo & Evo Plus
2-Samsung 850 EVO 500GB SSD's/ 3-2.5 W.D. Black 1tb-&3-1tb/3-3.5 WD Black 1tb hdd's
PSU
EVGA SuperNOVA 1000-P2 2nd 1200-P2
Case
2-Corsair Obsidian Series 450D Black ATX Mid Tower
Cooling
Custom water loops
Keyboard
Logitech G710+/ 2nd Logitech G910
Mouse
2-RedDragon M901 Perdition 16400 dpi Gaming mouse = wired
Internet Speed
Comcast Ping 19ms 89.31mbps download speed 6.12mbps upload
Antivirus
Malwarebytes Pro/ Superantispyware Pro
Browser
FireFox & Pale moon
Other Info
2nd ASUS X299 Apex/Intel i9-9940x with Custom water loop/7H-Prem-x64/Corsair 450D case/Ram Trident-z 3600C16 4x8gb / Samsung970Evo plus 500gb SSD/Dual ssd EZ swap evo/PSU EVGA SuperNova 1200w-P2 80+Platinum/GPU Titan Xp /8-ML-140 on push-pull on 2-280GTX rads
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