Start Search broken, doesn't return search.

[EmDash]

I'm not really sure how to explain this and this is my first post so I think I will just show you, yeah, that's probably the best way. The best way I see to explain it is instead of a list of the files and programs found in the start search showing up it just shows a few files like Documents.file, Programs.file, Files.file, or crap like that, when I click one of them it gives me a Windows Security Error message that I will put in a thumbnail like the search.. Please help? I need this searcher, everything else works fine but the start search. (SearchFail.zip is both images in a zip)

 

[Golden]

Hi,

Please open an elevated command prompt using Start Orb > Programs > Accessories, and then right-click on Command Prompt, and then select Run as Administrator.

In the Command Prompt window, type

sfc /scannow

Let in run through, and then post the results here.

Regards,
Golden

 

[EmDash]

Here is an image.

 

[Golden]

OK. Does your search still have the same issues?

 

[EzioAuditore]

Also smells malicious, do a full scan with Malwarebytes

 

[EmDash]

OK. Does your search still have the same issues?

Yes it is still doing the exact same thing as shown in the first images, I will take the other advice now and do a full system scan with malwarebytes and install it first xD but I don't think it's malicious.. It's a small possibility but I have been doing a lot of organization to my computer and just created this new account. Have been transferring user files like pictures and documents to this new account as well.

 

[EzioAuditore]

OK. Does your search still have the same issues?

Yes it is still doing the exact same thing as shown in the first images, I will take the other advice now and do a full system scan with malwarebytes and install it first xD but I don't think it's malicious.. It's a small possibility but I have been doing a lot of organization to my computer and just created this new account. Have been transferring user files like pictures and documents to this new account as well.

I've seen the second pic u posted to be related with malware, thats why I suggested that.

 

[EmDash]

Please, I am begging for someone to help me, It seems simple but I can't put my finger on it, look at the image I first put up, It shows a file with the name of the category or directory it finds a relationship to the searched thing, Gimp is an image editing program so it is only natural that it would show up under the shown files categories, I hope you see what I mean, I just cannot find it what it is, oh and so far the scan is almost done and has found 2 infections but I still doubt that is what it is.. We will see though. If anyone else has any ideas let me know.

 

[mjf]

Have you got Windows security enabled along with a third party program causing a conflict?

 

[FliGi7]

Try rebuilding the search index:

http://www.sevenforums.com/tutorials/17880-index-rebuild.html

And make sure that the folders where your programs/documents reside is in the list.

 

[EmDash]

Have you got Windows security enabled along with a third party program causing a conflict?

I have AVG Virus protection I just reinstalled with the update and I am not sure what Windows Security is other than firewall and defender, help me out?

 

[mjf]

Have you got Windows security enabled along with a third party program causing a conflict?

I have AVG Virus protection I just reinstalled with the update and I am not sure what Windows Security is other than firewall and defender, help me out?

I was mainly talking about potential conflict between MSE (Microsoft Security Essentials). But I understand AVG v9 should turn off Windows Defender.
See this thread for a discussion.

 

[EmDash]

Malwarebytes got rid of three things, restarted, still didnt work, getting upset, running an entire reindexing thingy, 108 thousand items so far.. going to class, be back later on tonight. Any more ideas please help. -.-

 

[EmDash]

Ok the entire indexing thing didnt work either, i just got home, i am still begging for someone to help me out, this is only on this user account. please help so I dont have to create a whole new account and transfer user data to the new one AGAIN

 

[ie9]

Found this to work for some...

1. End Task on EXPLORER.EXE from Task Manager.

2. Start the Registry Editor

3. Look for the following key:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FolderTypes\{EF87B4CB-F2CE-4785-8658-4CA6C63E38C6}\TopViews\{00000000-0000-0000-0000-000000000000}

4. Rename the key so it looks like the following:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FolderTypes\{EF87B4CB-F2CE-4785-8658-4CA6C63E38C6}\TopViews\{00000000-0000-0000-0000-000000000000}.BACKUP

5. From Task Manager click on File | New Task (Run) and type EXPLORER.EXE and hit return.

6. Now try your search from the Start Menu again.

If the above process doesn't work for you, you can always put it back the way it was by reversing the process above.

 

[EmDash]

Found this to work for some...

1. End Task on EXPLORER.EXE from Task Manager.

2. Start the Registry Editor

3. Look for the following key:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FolderTypes\{EF87B4CB-F2CE-4785-8658-4CA6C63E38C6}\TopViews\{00000000-0000-0000-0000-000000000000}

4. Rename the key so it looks like the following:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FolderTypes\{EF87B4CB-F2CE-4785-8658-4CA6C63E38C6}\TopViews\{00000000-0000-0000-0000-000000000000}.BACKUP

5. From Task Manager click on File | New Task (Run) and type EXPLORER.EXE and hit return.

6. Now try your search from the Start Menu again.

If the above process doesn't work for you, you can always put it back the way it was by reversing the process above.

Didn't work.. Start menu search still failed and gave me the exact same things.

 

[EzioAuditore]

Can you post the Malwarebytes's log? It's under the logs tab. Post the latest one.

 

[EmDash]

Here

 

[EzioAuditore]

Are these items checked?