start up repair problem

[hiren bhatt]

When I go to start up repair I just get the black screen+cursor. ALSO, I retried using my Windows 7 Install disc. The same thing happened but this time the window asking me to repair my computer appear (Keyboard type, location, etc.) I pressed next and was also able to get to the page that asked if I wanted to Install or Fix my computer. However, both choices end up not taking me anywhere. For setup, I get Setup is Starting and the circle looping forever. For repairs, I just get the looping circle. The CD also stops spinning at this point.


If anyone has any idea what's going on with my computer, I would greatly appreciate the help. Thank you!

 

[hiren bhatt]

I do not mind deleting the installed windows 7 just wish that my laptop starts to work again for school work.

 

[marsmimar]

Hello hiren.

See if this tutorial helps. I suggest printing it out so you don't miss a step.

http://www.sevenforums.com/tutorials/139576-startup-repair-infinite-loop-recovery.html

 

[marsmimar]

Can you enter Safe Mode? If so you could also try running a System File Checker scan. If any damaged or corrupt system files are found run the scan 3 times.

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

And there's also a Repair Install. There are several warnings that must be followed.

http://www.sevenforums.com/tutorials/3413-repair-install.html

SFC and Repair Install should leave your user settings, data, drivers, programs, etc alone.

 

[hiren bhatt]

Thanks Marsminar.
I had read this manual previously. Problem is I can not go to step 4 shown in the tutorial. I just get blank screen after the windows files are loaded(step 3)- All I see is blank blue screen and a cursor.

 

[hiren bhatt]

I can not start even in safe mode. Start windows normally, safe mode, repair windows pressin f8 doesnt help.

 

[hiren bhatt]

Have you encountered such a problem or there's nothin that can be done?

 

[marsmimar]

I've not encountered what you're describing but it's certainly possible that others have experienced the same or similar circumstances. My gut feeling is you may have no choice but to completely reinstall Windows 7 as well as all of your other programs, etc.

http://www.sevenforums.com/tutorials/1649-clean-install-windows-7-a.html

http://www.sevenforums.com/tutorials/31402-clean-install-upgrade-windows-7-version.html

Let me escalate this up to our "more help" level and see if some other forum members have any ideas. Hang in there, it may take a while for some additional replies.

 

[seavixen32]

I had a similar problem that was caused by a faulty memory module.

You might want to carry out a memory test.

http://www.sevenforums.com/tutorials/715-memory-diagnostics-tool.html

 

[hiren bhatt]

Thank you guys for the help.
I'm now running the windows memory diagnostic test- let's see if it helps.
I do not mind reinstalling new windows, but when I try to reinstall, the setup never finishes.

So I really do not know what to do. How can I delete everything?

 

[hiren bhatt]

I just did windows memory diagnostic test. Nothing happened. I got the same page with two options
1. Launch windows repair
2. Start windows normally.

 

[hiren bhatt]

I ran the test. I again get blue screen with cursor when i select launch windows repåir. I can not even right click...how to delete this windows completely as set up never ends when i boot with windows cd??

 

[hiren bhatt]

I forgot to write tht The memory diagnostic test did not find any errors.

 

[marsmimar]

Couple of questions to try to better assist you with a clean install. First, what kind of installation media do you have? Is it a full install disk or an upgrade disk or a manufacturer's recovery disk? Second question, is your BIOS set to boot from your optical drive first?

 

[hiren bhatt]

i have full installtion disk. when i instll disk i get option boot from CD or Dvd

 

[marsmimar]

After booting from the CD/DVD do you see a black screen that says "Press any key to boot from CD" and do you press any key like the space bar or shift, etc? If yes, what happens next?

 

[hiren bhatt]

yes, when i press it says windows is loading files, it loads and then i get option to choose keyboard language etc. when i click next setup starts but it keeps on runing for hours.

 

[marsmimar]

There's a couple things that can stop a computer from finishing a clean install (or taking hours to do it.) It could be a bad installation disk or the disk got damaged in some way. Or a hardware problem like a failing hard drive. Could you post your system specs for us? At the top of every Forum page is a "User CP". Click on that and in the left column click on "Edit System Spec". Fill in as much info about your computer as you can.

Also, did your computer come with Windows 7 pre-installed or did you upgrade from Vista or XP? If it came with 7 when did you buy the computer and from where? (Warranty may still be good.)

I'm going to be away from my computer for about 2 hours but others may jump in with some more suggestions.

 

[hiren bhatt]

Ok. I edited my computer specifications with what I knew. My computer came with windows vista but I deleted it and installed windows 7 about an year ago. My laptop was bought in 2008. It's been working fine since then.

 

[richc46]

May I suggest that if you pass the memory test you use the much more accurate memtest86
Download memtest86 and test RAM
www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
Run for 8 passes
If it passes try a good stick in each slot for 3 passes
If it fails do the same for 8 passes.

http://www.geekstogo.com/forum/topic/246994-guide-to-using-memtest86/