Start up & Windows7 home premium update problems

DenWil

New member
Local time
11:54 AM
Messages
6
Hi
I am having problems at start up and with updating windows on my computer

I am running Windows7 Home Premium 64 bit on a Compaq presario CQ61 Notebook

On start up i get a message saying that these 3 programs

jusched.exe
STM3 TrayIcon: E_IATIGCE.EXE
SynTPEnh.exe

cant start because iertutil.dll is missing from your computer. Try reinstalling the program to fix this problem

I have tried looking for this program but have had no luck in finding it

Also when trying to perform any windows updates, it tries to update, but i always get code error - 8007371c
I have looked through the update history and the problem started about 2 weeks ago. i have tried to do a system restore but for some reason it is only showing restore points for the last 24 hours

I have not come across any other problems such as connecting to the internet or accessing any files or documents.

Are these problems connected ?

I would be more than grateful for any help in sorting these problems

Den
 

My Computer My Computer

OS
windows 7 home premium
Try opening a command prompt and type in SFC /scannow
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP 17-ak0xx, dv7 3173nr
OS
Win7 Home Premium x64 W10Pro&Home
CPU
A12 9720p 4+8 TurionII M520
Motherboard
HP 3839
Memory
6GB 8GB
Graphics Card(s)
R7
Monitor(s) Displays
24" sa550
Screen Resolution
1600x900 1920x1080
Mouse
Logitechx2
Internet Speed
120Mb/s down 12up
Try opening a command prompt and type in SFC /scannow

Would that be after c:\ users\ Denis> and after typing in does it begin automatically

(sorry not too clever with stuff like this)
 

My Computer My Computer

OS
windows 7 home premium
Those are startup programs for touchpad, Java updater and a video card software that, like most, don't need to start up with Win7. So you can first try unchecking them in msconfig>Startup and >Services after Hiding all MS Services.

If you're still running the factory pre-installed bloatware I would at least Clean Up Factory Bloatware and strongly consider getting the superior Clean Reinstall - Factory OEM Windows 7.
 
Try opening a command prompt and type in SFC /scannow

Thanks

I tried this through windows command prompt with no joy but i then tried it through HP Support Assistant and everything seems to be ticketty-boo now

Thanks again
 

My Computer My Computer

OS
windows 7 home premium
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